Credit Card Operations Clerk jobs in New Hampshire

Credit Card Operations Clerk controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or its equivalent. Additionally, Credit Card Operations Clerk typically reports to a supervisor. The Credit Card Operations Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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SVP/CHIEF OPERATIONS OFFICER
  • Bellwether Community Credit Union
  • Merrimack, NH FULL_TIME
  • SVP/CHIEF OPERATIONS OFFICER

    REPORTS TO: PRESIDENT/CEO

    SUPERVISES: VP/RISK MANAGEMENT VP/OPERATIONS/AVP IS

    CLASSIFICATION: EXEMPT

    This role will be based in our Merrimack, NH Operations Center but will have space in our Headquarters in Manchester, NH as well


    General Summary

    Reporting to the Chief Executive Officer, this position is responsible for the management, direction, and evaluation of the organization's operational activities including information technology; loan, deposit and card operations; fraud management; data security; enterprise risk management and project management and business planning. This position also assumes oversight responsibility for the management of external vendors and third-party professional service providers.

    Essential Functions

    1. Collaboratively establish Credit Union goals and objectives to grow the credit union while enhancing profitability and managing expenses. Lead, coach, and build consensus, and gain support for Credit Union goals and objectives, while cultivating teams who excel both from a cost savings and internal service delivery perspective. Explain complex concepts and ideas to all levels of the credit union, while modeling a high degree of personal integrity; and demonstrating strong decision-making and leadership skills.
    1. Work in partnership with the AVP/Information Systems to effectively oversee a strategic information technology roadmap inclusive of information security, information systems, data analytics and third-party relationships. Research and recommend current and future technology solutions to support the strategic business goals of the Credit Union. Calculate the cost benefit of IT/IS investments and overall cost of ownership. Negotiate third-party agreements related to implementation and maintenance. Serve as chief liaison between the credit union, technology, or telecommunications vendors. Keep abreast of innovation both inside and outside the banking industry, best practices, trends and new technologies.
    1. In partnership with the AVP/Information Systems, manage a strategy around data collection, storage, dissemination, and analytics. Develop organization capabilities to support data-driven decision making and performance insights. Ensure data processing applications are utilized to the fullest capability to deliver timely information required to support sound business decisions.
    1. Create and manage a foremost information security program including: governance, compliance, awareness, vulnerability management, threat monitoring, situational awareness and assessment. Ensure a robust framework of risk management procedures, policies, testing and monitoring both internally and extending to third- and fourth-parties relationships. Serves as the Senior Executive and Team Leader on any execution of the Credit Union's Disaster Recovery Plan, Business Continuity Plan or Incident Response Plan.
    1. Through the VP/Risk Management, oversee enterprise risk management, compliance, business continuity, corporate insurance coverage, litigation, contract review, and vendor management.
    1. Through the VP of Operations, oversee BSA/OFAC reporting administration, fraud mitigation, safety and security, and appropriate controls and risk mitigation for both retail and business accounts for ACH, wires, digital channels and debit and credit cards.
    1. Oversee enterprise project management (with or without an IT component) to ensure appropriate alignment of projects with the Credit Union's key strategic initiatives and timely execution of projects and optimal utilization of key resources. Responsible for annually building the two-year business plan and monthly monitoring of the project calendar.
    1. Develop, implement, and manage programs, procedures, systems, personnel and metrics to effect operational improvements. Conduct financial analysis of services designed to maximize profits and broaden services. Interpret operating results to implement cost reduction and operating efficiency changes.
    1. Partner with Executive Team members to lead the LOTT and Mid-Management groups, looking for ways to engage and grow promising leaders within the organization. Mentor and actively participate in personal development plans for each direct report.
    1. Remain current on changes within the legal, regulatory, economic and competitive environments, which may affect the operations functions. Ensure compliance with credit union policies and procedures. Respond to all audit exams including NCUA, State Banking Department, internal and external audits.
    1. Serve as representative for the Credit Union on professional committees and public organizations.
    1. Understand and comply with all Bank Secrecy Act regulations.

    NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.

    Job Specifications

    1. Strong operational and financial management skills. Ability to track and monitor metrics across all business lines, refining strategy as appropriate.
    1. Demonstrated experience developing and defining business goals and aligning the appropriate resources to ensure success.
    1. Must be able to identify industry opportunities, develop innovative business strategies and implement them in a timely manner. Strong understanding of and the ability to leverage trends in consumer behavior and consumption, technology and internet advancements, and human resource management.
    1. Exceptional interpersonal skills including both written and verbal communication skills; ability to successfully utilize active listening consultative sales, coaching, facilitation and mediation techniques.
    1. Ability to define problems, establish facts, and draw valid conclusions to successfully assess current performance and determine changes to improve outcomes.
    1. Strong presentation skills; ability to effectively present information to executives, management, Board of Directors and the general public. Capacity to professionally interact with Community Leaders, Business Leaders, Media, and Vendors.
    1. Capacity to deal with abstract and concrete variables and combine data, knowledge and intuition to make complex decisions.
    1. Minimum of 10 years leadership and management experience with in-depth knowledge of IT security, operations including small business operations, the financial services industry (credit unions, banks, etc) General knowledge of consumer and business financial industry concepts, products, policies and regulations is essential.
    1. An undergraduate degree in IT, Business or a related discipline is required; an advanced degree is preferred.
    1. Position requires sitting the majoring of the day and occasional bending and reaching.
    1. Professional, well-developed interpersonal skills necessary for supervising staff and communicating with top management and other Credit Union employees.

    Disclaimer

    The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

  • 1 Month Ago

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Credit Resolution Specialist
  • Granite State Credit Union
  • Manchester, NH FULL_TIME
  • We are searching for a Credit Resolution Specialist who can deliver awesome to our members! Are YOU our newest team member? If so – you may be eligible for a $500 sign on bonus! DREAM BIG. We dream bi...
  • 2 Days Ago

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Delivery Specialist - Field Representative
  • S_Operations
  • Nashua, NH FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $17.00? Why should you apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time E...
  • 10 Days Ago

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Delivery Specialist-R00022
  • S_Operations
  • Milford, NH FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $19.00 ? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed! Full-Time Emp...
  • 10 Days Ago

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Assistant Manager-Sales-R00019
  • S_Operations
  • Milford, NH FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $18.00 Why should I apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time Empl...
  • 11 Days Ago

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Assistant Manager-Credit-R00018
  • S_Operations
  • Nashua, NH FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $17.00 Why should I apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time Empl...
  • 11 Days Ago

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Operations Administrator
  • The Judge Group
  • Swedesboro, NJ
  • Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed fr...
  • 3/28/2024 12:00:00 AM

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Operations Administrator
  • Equinox
  • New York, NY
  • Company Description OUR STORY Equinox Group is a high growth collective of the world's most influential, experiential, a...
  • 3/28/2024 12:00:00 AM

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Operations Administrator
  • TRIGO Global Quality Solutions
  • Taylor, MI
  • TRIGO is seeking to fill a Operations Administrator position Taylor, MI. Overall Purpose of an Operations Administrator ...
  • 3/27/2024 12:00:00 AM

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Operations Administrator
  • Advanced Robotics Group, LLC
  • Houston, TX
  • Job Description Job Description As Operations Administrator you will directly impact the growth and success of the compa...
  • 3/27/2024 12:00:00 AM

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Operations Administrator
  • CRSG Construction & Realty Services Group
  • New York, NY
  • Job Description Job Description Position Overview: The Operations Manager is responsible for overseeing and optimizing v...
  • 3/26/2024 12:00:00 AM

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Operations Administrator
  • Construction Realty Safety Group (CR Safety)
  • New York, NY
  • Position Overview: The Operations Manager is responsible for overseeing and optimizing various operational activities wi...
  • 3/25/2024 12:00:00 AM

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Operations Administrative Specialist
  • Cherokee Nation Businesses
  • New Orleans, LA
  • Job Description Operations Administrative Specialist This position requires an active Secret clearance or the ability to...
  • 3/25/2024 12:00:00 AM

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Operations Administrator
  • Macrena Corporation DBA Everline Coatings and Services Orlando South
  • Orlando, FL
  • Job Description Job Description Current reporting location in Casselberry, planning to move to South Orlando/Kissimmee a...
  • 3/25/2024 12:00:00 AM

New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk jobs
$37,652 to $47,509

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