Credit Card Fraud Investigator, Sr. jobs in Texas

Credit Card Fraud Investigator, Sr. investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator, Sr. analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator, Sr. typically reports to a supervisor or manager. The Credit Card Fraud Investigator, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Fraud Investigator, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Credit Card Fraud Specialist II
  • JPMC Candidate Experience page
  • San Antonio, TX FULL_TIME
  • At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist's work is creative, exciting, and different every day.

    As a Specialist II in Fraud, you will receive approximately 80 – 100 inbound calls a day specifically regarding fraud on customer accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast-paced environment.

     

    Job Responsibilities:

     

    • Work in a call center environment that requires 100% phone-based customer interaction
    • Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
    • Communicate with customers in a metrics-driven environment
    • Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
    • Take ownership of each customer interaction while treating them with respect and responding with empathy
    • Work both independently and in a team environment
    • Abide by all applicable regulatory and departmental practices and procedures
    Required qualifications, capabilities, and skills:
    • Minimum of 2 year of customer interaction or customer support experience required, either by phone or face-to-face
    • Minimum of 1 months computer experience required, utilizing multiple computer applications in a Windows-based environment
    • High school diploma or GED required
    Preferred qualifications, capabilities, and skills:
    • Ability to multitask using a computer and simultaneously provide customer support
    • Comfortable in a fast-paced, consistently changing environment
    • Previous experience working in a Call Center, Banking or Finance industry
    • Have a passion for helping people by solving problems, presenting, and explaining solutions
    If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we'll provide:
    • A competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more
    • Opportunities for professional growth and advancement
    • A work environment of high-energy employees that are trained, coached, focused, and driven
    • Paid classroom and on-the-job training, including industry-leading benefits that start on day 1
    • A culture that values diversity, equity, inclusion, integrity, and teamwork
    Work Schedule:
    Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.

     
    This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. 

     

  • 2 Months Ago

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Fraud & Claims Operations Associate Manager Credit Card Nonfraud Claims
  • Wells Fargo
  • SAN ANTONIO, TX FULL_TIME
  • At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace wh...
  • 29 Days Ago

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Fraud & Claims Operations Associate Manager Credit Card Nonfraud Claims
  • B10 Wells Fargo Bank, N. A.
  • Building 106, TX FULL_TIME
  • At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace wh...
  • 29 Days Ago

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Fraud Investigator
  • TEKsystems
  • Richardson, TX CONTRACTOR
  • **This role will be fully on site in Richardson, TX. If you are not able to come into the office 5 days a week, or are not located in the DFW area, you will NOT be considered for this position** Descr...
  • 24 Days Ago

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Fraud Manager
  • AMOCO Federal Credit Union
  • Texas, TX FULL_TIME
  • The Fraud Manager assists AMOCO in achieving its mission of “serving the financial needs of our members” by developing, implementing, and managing an effective fraud prevention strategy and program to...
  • 4 Days Ago

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Fraud Specialist
  • Texans Credit Union
  • Richardson, TX FULL_TIME
  • DescriptionPosition Purpose and ObjectivesUnder general supervision, this position proactively gathers data to analyze and track fraud trends. This role responds to cases that are referred, detected o...
  • 5 Days Ago

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Credit Review Specialist
  • Idaho State Job Bank
  • Boise, ID
  • Credit Review Specialist at U.S. Bank in Boise, Idaho, United States Job Description A leader in the payments industry, ...
  • 4/18/2024 12:00:00 AM

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Credit Checkers
  • Trade College
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 4/17/2024 12:00:00 AM

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Credit Checkers
  • Business Degree Central
  • Charleston, WV
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 4/17/2024 12:00:00 AM

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Credit Investigator
  • Yoh, A Day & Zimmermann Company
  • Alpharetta, GA
  • No Sponsorship. No 3rd Parties. US Citizens and Green Card holders only. Must be local to Alpharetta Area. NOTICE: Any p...
  • 4/17/2024 12:00:00 AM

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Credit Interviewer
  • The Brookdale Hospital Medical Center
  • Brooklyn, NY
  • Overview: The role of the Credit Interviewer is to obtain insurance information and perform verification of all demograp...
  • 4/16/2024 12:00:00 AM

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Credit Investigator
  • Yoh A Day & Zimmermann Company
  • Alpharetta, GA
  • No Sponsorship. No 3rd Parties. US Citizens and Green Card holders only. Must be local to Alpharetta Area. NOTICE: Any p...
  • 4/16/2024 12:00:00 AM

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Credit Checkers
  • Course Advisor Inc
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 4/15/2024 12:00:00 AM

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Associate, Credit Review
  • Hammer Search Partners
  • Jersey City, NJ
  • Job Description If you are an experienced Credit Analyst with 3+ years commercial banking, corporate banking or investme...
  • 4/15/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Investigator, Sr. jobs
$48,044 to $65,607

Credit Card Fraud Investigator, Sr. in Great Falls, MT
Although credit card security is the responsibility of each vendor via their chosen banking relationship, UCF Police, Business Services, and the Information Security Office have been working with vendors on campus during the past couple of weeks.
January 18, 2020
Credit Card Fraud Investigator, Sr. in Salt Lake City, UT
On average, a Bachelor's Degree is the highest level of education for a Credit Card Fraud Investigator.
December 12, 2019
Credit Card Fraud Investigator, Sr. in Pascagoula, MS
The indictments allege that the defendants were stealing customer credit and debit card information from local businesses and manufacturing counterfeit cards used to obtain hundreds or thousands of dollars from businesses.
December 16, 2019