Credit Card Fraud Investigator, Sr. investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator, Sr. analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator, Sr. typically reports to a supervisor or manager. The Credit Card Fraud Investigator, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Fraud Investigator, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
Requisition ID | 2024-20125 | Location Name | Remote | County | Lancaster | Category | Audit/Risk/Compliance | Position Type (Portal Searching) | Full-Time | FLSA Status | Exempt |
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
This position is responsible for protecting bank and customer assets from various financial crimes through rapid time sensitive review, research, analysis and evaluation of customer deposit and credit relationships and transactions across all payment and access channels as well as commercial, consumer, and mortgage loans. This position independently decisions bank liability for fraud claims, requires the ability to identify trends or anomalies within complex transactions, engages in ambiguous problem-solving and uses subject matter disciplines to address difficult situations, executes various risk mitigation efforts and provides clear documentation of all findings. This position must also employ a balanced perspective to ensure protection of the Fulton Bank brand while maintaining a high level customer experience. This position will require occasional travel.
High School Diploma or equivalent. (Required)
Bachelor Degree or the equivalent experience. Specialty: Business Administration or other applicable. (Preferred)
Required Experience2 or more years banking experience.
2 or more years financial crimes, fraud prevention, fraud detection and investigation experience.
CertificationsCertified Fraud Examiner, Certified Financial Crimes Investigator, and/or Certified Cyber Crimes Investigator. (Preferred)
Knowledge, Skills, and Abilities
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.