Credit Card Fraud Investigator, Sr. jobs in Moreno Valley, CA

Credit Card Fraud Investigator, Sr. investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator, Sr. analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator, Sr. typically reports to a supervisor or manager. The Credit Card Fraud Investigator, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Fraud Investigator, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Fraud Investigator (Financial Services)
  • Arrowhead Central Credit Union
  • Rancho Cucamonga, CA FULL_TIME
  • Do you enjoy conducting investigations and finding ways to prevent fraud and losses? Are you excited about giving back to your community? If so, we want to talk to you - we are currently looking for Service Superstars to join our Team!

    The Fraud Investigator 1 position provides investigative services and creates awareness which serves to reduce risk for the Credit Union and its Members. Manages risk mitigation/loss prevention processes for the credit union through investigations, analysis and monitoring, ensuring regulatory compliance in all.

    Position hours vary between:

    • 8:00 am - 6:00 pm Monday through Friday
    • 8:00 am - 2:00 pm Saturday

    Essential Functions and Responsibilities

    • Personally, provides exceptional Member service; uses Service Standards in every work-related interaction.
    • Actively participates in meeting the goals of the department and the Credit Union.
    • Protects the Credit Union and each Member by performing each function of the position with the utmost of confidentiality.
    • Provides excellent Member service to those Members impacted by potential fraud, ensuring we offer appropriate assistance in a timely manner
    • Assists Members over the phone with claims of unauthorized activity on their account; forwards, tracks and follows up on receipt of documents required to begin investigations.
    • Initiates correspondence to Members and other financial institutions to facilitate investigations and recover funds.
    • Expeditiously gathers all required data pertaining to fraudulent activity and provides to Compliance Department for potential submission to Financial Crimes Enforcement Network (FinCEN) as per regulated guidelines.
    • Monitors accounts for elder abuse or fraud, new accounts fraud, deposit fraud, loan fraud, check fraud, account takeover fraud and all other fraud-related activity across the organization. Initiates appropriate action when fraud is observed to prevent further loss to the Credit Union and/or the Member.
    • Conducts routine fraud investigations to mitigate fraud losses across multiple payment channels. Manages cases of suspicious activity directed at Arrowhead Credit Union (ACU) or its Members by accurately inputting data required for the processing of all fraud claims in a timely manner; proactively identifying trends or patterns of activity related to fraud claims and escalating as appropriate; and communicating with leadership regarding irregularities or errors in case handling. Shares investigative findings with business and risk areas.
    • Uses sound judgement and all available resources when researching and processing all fraud claims to make well informed decisions when approving or denying a case. Adheres to defined procedures and/or controls while Identifying and escalating risks and issues in a timely manner.
    • Ensures Management is kept informed and updated on all active cases of fraud; answers questions regarding cases and communicates which laws were broken.
    • Other duties as assigned and deemed necessary by Supervisor to achieve the goals of the department and the Credit Union.

    Benefits Include: (not a complete list)

    Wellbeing

    • Weekly pay
    • 401K Retirement Savings Plan with company match
    • Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays
    • Paid sick leave (and increases with tenure!)
    • Company-provided life insurance at twice your annual salary
    • Financial Education Programs
    • DoorDash DashPass

    Health

    • Medical, Dental, and Vision Insurance for part-time and full-time employees
    • Modern Health
    • Pet Insurance
    • Care.com subscription
    • Teladoc

    Career Development

    • Career development opportunities
    • Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program.

    To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation.

    The pay range for this position is listed below.

    Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, graphic location, market demands, and internal equity.

    Pay range

    Minimum: $21.78/hour | Midpoint: $27.22/hour | Maximum: $32.67/hour

    Experience

    Required
    • 1 - 2 years: Requires a minimum of one (1) to two (2) years of experience in financial services, preferably within fraud investigation, loss prevention, or a card services processing environment. Prior credit union experience is a strong plus.

    Education

    Required
    • High School or better

    Skills

    Required
    • Service Minded
    • Analytical Skills
    • Basic Math Skills
    • Communication Skills
    • Computer Skills
    • Multi-tasking
    • Problem Solver/Solution Seeker

    Behaviors

    Required
    • Thought Provoking: Capable of making others think deeply on a subject
  • 1 Month Ago

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Fraud Investigator (Financial Services)
  • Arrowhead Credit Union
  • Rancho Cucamonga, CA FULL_TIME
  • Do you enjoy conducting investigations and finding ways to prevent fraud and losses? Are you excited about giving back to your community? If so, we want to talk to you - we are currently looking for S...
  • 1 Month Ago

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Investigator
  • DMV
  • Riverside, CA FULL_TIME
  • This position is located at the Riverside Investigations Office in Riverside. Final Filing Date: 3/4/2024 All interested applicants must apply on the like below: https://calcareers.ca.gov/CalHrPublic/...
  • 1 Month Ago

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Bilingual Credit Repair Processor
  • Your Blueprint Credit Repair
  • Upland, CA FULL_TIME
  • Your Blueprint Credit Repair is a leading provider of credit repair services, dedicated to helping individuals improve their credit scores and financial futures. We are currently seeking a Bilingual C...
  • 13 Days Ago

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Security Officer - Guard Card
  • Signal Security
  • Ontario, CA FULL_TIME
  • Starting pay is $20/hr. Must have valid guard card issued by CA BSIS, valid drivers license and reliable transportation to get to work on time. Location: 91762 - Ontario, CA Seeking full-time guard FU...
  • Just Posted

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Card Settlement Analyst
  • Klassic Recruitng
  • Temecula, CA FULL_TIME
  • Company DescriptionKlassic Recruiting and National Merchants Association are partnering together to find a Card Settlement Analyst to join their team in Temecula, CA. The Card Settlement Analyst will ...
  • 12 Days Ago

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0 Credit Card Fraud Investigator, Sr. jobs found in Moreno Valley, CA area

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Internal Revenue Agent (Examiner) - DIRECT HIRE (12 MONTH REGISTER) AMENDED
  • Department Of The Treasury
  • San Bernardino, CA
  • Duties WHAT ARE THE APPEALS (AP), LARGE BUSINESS AND INTERNATIONAL (LB&I), SMALL BUSINESS SELF-EMPLOYED (SB/SE) AND TAX ...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examination Analyst - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • San Bernardino, CA
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Special Enforcement Program - Examiner) 12 MONTH ROSTER (Amended)
  • Department Of The Treasury
  • San Bernardino, CA
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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General Ledger Accountant
  • A-iPower Corp
  • Fontana, CA
  • Job Description Job Description We are a company specializing in outdoor power equipment, with our headquarters in China...
  • 3/27/2024 12:00:00 AM

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Crime Analyst Assistant
  • City of Rialto, CA
  • Rialto, CA
  • Salary : $59,304.00 - $79,464.00 Annually Location : Rialto, CA Job Type: Full-Time Job Number: 23-028 Department: POLIC...
  • 3/27/2024 12:00:00 AM

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Senior Compliance Analyst, Gaming Commission
  • San Manuel Band of Mission Indians
  • Highland, CA
  • The San Manuel Band of Mission Indians (SMBMI) is a self-governing nation that has established tribally managed governme...
  • 3/26/2024 12:00:00 AM

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Corporate Finance Manager
  • Frontier Communities
  • Ontario, CA
  • Job Description Job Description The salary range displayed represents the typical salary range of candidates hired. Fact...
  • 3/26/2024 12:00:00 AM

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LensCrafters - EyeCare Advisor
  • EssilorLuxottica
  • Menifee, CA
  • Requisition ID: 838555 Store #: 005168 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information At ...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 51.5 square miles (133 km2), of which, 51.3 square miles (133 km2) of it is land and 0.2 square miles (0.52 km2) of it is water. Moreno Valley is located at a geographic crossroad. To the east lie the San Gorgonio Pass and Coachella Valley; to the south are Lake Perris, Perris, the San Jacinto Mountains, and the route to San Diego; to the north are the San Bernardino Valley and San Bernardino Mountains. To the west lies neighboring Riverside, as well as Los Angeles and Orange Counties. The heavily traveled routes of Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Investigator, Sr. jobs
$52,350 to $71,488
Moreno Valley, California area prices
were up 3.0% from a year ago

Credit Card Fraud Investigator, Sr. in Middlesex, NJ
Credit card frauds form a part of cyber security investigations and thus the credit card fraud investigator must possess sharp technical skills for handling software, ethical hacking ways, accessing databases etc.
December 29, 2019
Credit Card Fraud Investigator, Sr. in Los Angeles, CA
They have to be familiar with certain concepts and practices that an investigator must know and perform the tasks accordingly in regulation with the law, whether it is federal or state.
December 09, 2019
Credit Card Fraud Investigator, Sr. in Springfield, OR
In order to restrict those incidences and provide secured credit card transactions to clients, financial organizations appoint credit card investigators to investigate such scams and book the offenders.
January 07, 2020