Credit Card Fraud Investigator, Sr. jobs in Lompoc, CA

Overview

Monitors and observes activities throughout the resort to detect and prevent unlawful acts, and protects the company’s assets, guests, and Team Members. Investigates and reports unusual and suspicious activities, and assists with other situations requiring the presence of armed security staff.

Responsibilities

• Detects and investigates any and all unlawful conduct by guests and Team Members.• Preserves the peace, ensures the safety of all guests and Team Members, and ensures resort rules, regulations, policies, and procedures are complied with.• Responds to calls from Resort Team Members and guests requiring back-up and assistance.• Collaborates with Security, Surveillance, and Resort Team Members to conduct sensitive and complex investigations involving unlawful conduct with the Resort and Enterprise.• Communicates effectively with all parties involved in security and investigation activities.• Detects and summons appropriate law enforcement agencies when necessary and appropriate.• Interviews guests and Team Members as needed; detains suspects for transition to local law enforcement.• Completes reports on incidents, investigations, and actions taken.• Ensures the recording of any all occurrences within the gaming facility that deviate from normal operating policies and procedures.• Adheres to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 cash transactions, suspicious activity reporting, and customer identification requirements.• Assists uniformed guards as needed; provides expertise to Security Team Members as directed.• Performs other duties as directed.

Qualifications

• High School Diploma or GED Certificate.• Five years of service as an armed peace officer dealing directly with the public.• Possess minimum California Peace Officer Standards and Training Basic certificate or equivalent.• Must be able to withstand physical contact and verbal abuse/harassment from guests and Team Members.• Must be able to physically restrain an individual.• Must be able to continuously walk throughout the day to observe and survey resort activity.• Knowledge of applicable law, regulations, rules, procedures, and administration is required.• Excellent verbal communication skills, and written communication skills for report writing purposes.• Excellent interpersonal skills with demonstrated patience and tact.• Exceptional detail and follow-up skills.• Able to effectively establish priorities and meet deadlines.• Multi-task oriented; ability to quickly evaluate alternatives and decide on a plan of action.  • Must have a valid retired peace office ID with concealed carry authorization (private person CCW does not apply).• Valid CA Driver’s License and an acceptable driving record.• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.• Native American hiring preference applies.

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