Credit Card Fraud Investigator, Sr. jobs in Idaho

Credit Card Fraud Investigator, Sr. investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator, Sr. analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator, Sr. typically reports to a supervisor or manager. The Credit Card Fraud Investigator, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Fraud Investigator, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Fraud Supervisor
  • Idaho Central Credit Union
  • Chubbuck, ID OTHER
  • Overview

    The Fraud Supervisor will supervise ICCU’s fraud program including strategic direction, communications, cross-department collaboration, reporting, and executive engagement. Establishes a tone of discernment in the way the team treats members’ victims versus fraudsters differently. Supervises the fraud function, including Fraud Officers, Fraud Intern, and the processes and systems associated with it. Leverages data analytics to identify root-cause of fraudulent events, cluster and segmentation analysis, trend analysis, and proactively recommends both preventive and detective measures. Responsible for the protection of the Credit Union and members from fraud, including managing fraud alerts and fraud investigations, interfacing with members, team members, and law enforcement.

    Responsibilities

    • Determine strategies for fraud prevention and event response and work across business units for implementation and ongoing execution while staying abreast of the fraud landscape, and proactively develops strategies for impeding and detecting these events.
    • Communicates succinctly and effectively.
    • Lead the fraud efforts of ICCU through teamwork, influence, and persuasion.
    • Responsible for all data analytics associated with the fraud function to proactively predict trends, understand existing fraud occurrences, and analyze past activity in making recommendations for changes to strengthen ICCU’s fraud posture.
    • Exercise leadership and effective communication skills and practices in sharing recommendations across appropriate business lines, and management in building consensus and cooperation for implementation.
    • Is always abreast of available anti-fraud technology in the market, and is proactive about understanding its value proposition, and making recommendations of these innovations to management.
    • Responsible for development, implementation, and retention of investigative case documentation for all alerts and fraud cases worked across the institution.
    • Supervise, coach and train Fraud Officers and Fraud Interns including correlating work schedules and workload, conducting one-on-ones, managing daily and long-term priorities, and monitoring service levels.
    • Responsible for complaint resolution and response for complaints involving fraud and Fraud Team Members, including responses to the Idaho Department of Finance, Better Business Bureau, etc.
    • Prepare monthly and ad-hoc fraud reports as needed.
    • Responsible for the creation, updating, and periodic review of written fraud-related policies and procedures.
    • Assist in conducting audits of fraud controls from time to time, including creation and updating of a fraud risk assessment.
    • Manage and work fraud alerts generated by fraud software and web-based solutions employed by ICCU, and maintain proper evidencing documentation.
    • Receive and manage workflow related to reports of fraudulent activity originating from the branches, other departments, and other institutions.
    • Responsible to provide real-time communications and updates on emerging fraud trends to appropriate stakeholders as needed.
    • Interface with law enforcement; coordinate the filing of police reports, court attendance, and other tasks associated with prosecution of fraudulent activity.
    • Work with Accounting on insurance bond claims and fraud loss GLs as needed.
    • Responsible to ensure proper use of technology resources by Fraud Team Members such as public record databases, video surveillance, social media websites, etc. during fraud investigations and interfacing with law enforcement.
    • Assist with other duties and projects as assigned.

    Qualifications

    Bachelor’s degree or equivalent experience. Minimum four years of fraud experience required; five to seven years preferred. Possess strong leadership skills, deductive reasoning, and investigative skills. Ability to lead, coach, and train others in fraud functions. Ability to communicate with Executive Management and with all Credit Union personnel. Ability to always maintain confidentiality of Credit Union and member records.

     

    Performance Standard:

    The position requires the ability to lead, coach, and train others to excel in fraud functions, protecting the assets of the Credit Union, and limiting and mitigating risk to the Credit Union and its resources. It also requires knowledge of Idaho Central’s core database, fraud alert, and ancillary systems in order to discover, investigate, document, and prevent fraud. Ability to use all available technology to stop or reduce losses and assist law enforcement with investigation and prosecution of those who have defrauded the Credit Union. Strong ability to communicate with members, team members, law enforcement, and management effectively during interviews and in written reports. Strong ability to organize work under pressure situations for self and team. Professional in appearance, attendance, quality and quantity of work performed, and as a leader and representative of Idaho Central Credit Union and our Core Values.

     

    Physical Requirements:

    • Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
    • Sit for extended periods of time.
    • Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
    • Repetitive motion using wrists, hands, and fingers.
    • Reach keyboards.
    • Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

    The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

     

    Must be eligible for membership at Idaho Central Credit Union to obtain employment.

    Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

  • 22 Days Ago

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Insurance Fraud Investigator
  • State of Idaho
  • Boise, ID FULL_TIME
  • Description Insurance Fraud Investigator Career Opportunity! The Idaho Department of Insurance (DOI) is searching for a Fraud Investigator. This role will report directly to the Investigations supervi...
  • 1 Month Ago

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Sr Systems Developer
  • Farm Credit Council
  • Bloomington, ID FULL_TIME
  • Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. Position Overview: This position plans,...
  • 25 Days Ago

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Credit Officer
  • AgWest Farm Credit
  • American Falls, ID FULL_TIME
  • AgWest Farm Creditis a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners an...
  • 12 Days Ago

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Bilingual Automotive Sales and Credit Consultant
  • Teton Auto Credit
  • Idaho Falls, ID FULL_TIME
  • At Teton Auto Credit in Idaho Falls, we are different than your average car store, we help people with overcoming challenges by helping them with their automotive needs no matter their credit situatio...
  • 15 Days Ago

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Corporate Fraud Team Lead
  • WaFd Bank
  • Boise, ID FULL_TIME
  • MinUSD $75,000.00/Yr. MaxUSD $95,000.00/Yr. Job SummaryThe Corporate Fraud Team Lead reports to the Corporate Fraud Manager and is responsible for reviewing fraud alerts by analyzing customer account ...
  • 22 Days Ago

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Credit Checkers
  • Trade College
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 3/28/2024 12:00:00 AM

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Credit Checkers
  • Business Degree Central
  • Charleston, WV
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 3/28/2024 12:00:00 AM

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Credit Investigator Eastern RegionAlpharetta, GA
  • AVA Consulting
  • Alpharetta, GA
  • Company Background: Our client, a major employer in the area, is looking for a Credit Investigator Eastern Region to be ...
  • 3/28/2024 12:00:00 AM

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Commercial Credit Review Officer (Remote)
  • Northwest
  • Warren, PA
  • Job Summary The Loan Review Officer is responsible for performing a variety of loan review activities which aid in the e...
  • 3/27/2024 12:00:00 AM

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VP Project Finance Portfolio Management- Renewables + Power
  • Taurus Search
  • New York, NY
  • My client is an international bank and is looking to hire a Project Finance Portfolio Management VP to join their global...
  • 3/27/2024 12:00:00 AM

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Credit Checkers
  • Course Advisor Inc
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 3/26/2024 12:00:00 AM

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Credit Review Supervisor Risk Consulting
  • RSM Global
  • New York, NY
  • We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence...
  • 3/26/2024 12:00:00 AM

C
Customer Financial Analyst
  • Carlisle Construction Materials
  • Carlisle, PA
  • This position’s primary function is to evaluate new and existing customer credit-worthiness during the onboarding proces...
  • 3/25/2024 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Investigator, Sr. jobs
$45,467 to $62,089

Credit Card Fraud Investigator, Sr. in Great Falls, MT
Although credit card security is the responsibility of each vendor via their chosen banking relationship, UCF Police, Business Services, and the Information Security Office have been working with vendors on campus during the past couple of weeks.
January 18, 2020
Credit Card Fraud Investigator, Sr. in Salt Lake City, UT
On average, a Bachelor's Degree is the highest level of education for a Credit Card Fraud Investigator.
December 12, 2019
Credit Card Fraud Investigator, Sr. in Pascagoula, MS
The indictments allege that the defendants were stealing customer credit and debit card information from local businesses and manufacturing counterfeit cards used to obtain hundreds or thousands of dollars from businesses.
December 16, 2019