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Credit Card Fraud Investigator jobs in Oregon

Credit Card Fraud Investigator investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator typically reports to a supervisor or manager. The Credit Card Fraud Investigator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Credit Card Fraud Investigator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Credit Card Fraud Investigator jobs

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Credit Card Member Specialist
  • OnPoint Community Credit Union
  • Portland, OR FULL_TIME
  • Overview
    The Credit Card Member Specialist is responsible for providing support to internal and external members on all credit card maintenance, and an expert level consultation on all aspects including payments, reversals, applied interest across protected balances, building consumer and consumer profiles, and card conversions. This position includes a strong focus on servicing members for fraud and merchant disputes; creating new credit card disputes and maintenance on existing disputes.

    This position has responsibility for additional credit card problem-solving, providing solutions and education for staff and members, processing credit card maintenance requests, and have a firm understanding of credit card systems, including vendor platforms are critical.

    The Credit Card Services Member Specialist will have a comprehensive understanding of Credit Union policies and procedures, and all credit card services provided by the Card Services department in order to assist members and staff with their inquiries and responsibilities.

    Responsibilities
    • Oversees and works appropriate and timely handling of all credit card disputes and research, and ensures chargebacks are filed according to regulations.
    • Processing and performing required work activities based on Lost/Stolen card identification and reissuance, credit card balance refunds, credit card write-offs, and other control reports.
    • Evaluate credit card parameters, including research for declines and member desire for increased limit, discussing criteria required to increase limits and process to achieve same with the member.
    • Expected to represent the Card Services department as a credit card systems expert, including subject matter expertise and feedback on credit card vendor services and systems.
    • Serves as a primary point of contact for all credit card escalations by our members and internal partners.
    • Confident as a subject matter expert for all aspects of credit card functions, including development of credit card maintenance, servicing, and dispute procedures.
    Additional Responsibilities
    • Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions on credit card topics.
    • Provide professional, high-quality service to our members and all fellow employees.
    • Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.
    • Effective time management and prioritization of tasks and assignments.
    Knowledge, Skills and Abilities
    • Strong verbal and written communication skills, ability to clearly document changes in procedures
    • Solid understanding of financial institution operations policies, procedures and applicable regulation
    • Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary
    • Collaborative team-mentality combined with critical thinking; empowered to provide input
    • Strong desire and willingness to learn and then develop compliance-based procedures and practices for a credit card dispute team
    • Strong understanding in the practical application of member-related credit card functions and the inter-related systems that affect member’s credit card experience
    Qualifications
    • 4-6 years successful experience working in a financial institutions
    • 4-6 years of direct customer facing role
    • 4-6 years of demonstrated success in a member servicing role
    • 4-6 years experience with credit card systems and functions
    • Preferred 4-6 years understanding of RegZ dispute cycles
    • High school diploma or equivalent required.
    OnPoint Community Credit Union is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
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Card Specialist
  • PACIFIC CREST FEDERAL CREDIT UNION
  • Klamath Falls, OR OTHER
  • Job Details Level: Experienced Job Location: Washburn - Klamath Falls, OR Position Type: Full Time Education Level: Not Specified Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Day...
  • 24 Days Ago
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Fraud Strategy & Analytics Manager
  • Concora Credit Inc.
  • Beaverton, OR FULL_TIME
  • Overview We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to he...
  • 17 Days Ago
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Fraud Strategy & Analytics Manager
  • Concora Credit Inc.
  • Beaverton, OR FULL_TIME
  • Overview We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to he...
  • 1 Month Ago
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Fraud Specialist - ID Theft
  • First Technology Federal Credit Union
  • Hillsboro, OR FULL_TIME
  • The Fraud Specialist - ID Theft reviews suspicious applications and consumer outcries of ID Theft within the credit union and determines optimal resolution. This position conducts complex research aim...
  • 9 Days Ago
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Fraud Mitigation Specialist
  • PACIFIC CREST FEDERAL CREDIT UNION
  • Klamath Falls, OR OTHER
  • Job Details Level: Experienced Job Location: Washburn - Klamath Falls, OR Position Type: Full Time Education Level: Not Specified Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Day...
  • 24 Days Ago
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Credit Card Fraud Investigator jobs at Popular Companies

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Credit Review Analyst I
  • Towne Family of Companies
  • Suffolk, VA
  • Primary Purpose: The Credit Review Analyst I position provides an excellent opportunity to expand foundational credit kn...
  • 4/23/2024 12:00:00 AM
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Credit Investigator
  • Yoh, A Day & Zimmermann Company
  • Alpharetta, GA
  • No Sponsorship. No 3rd Parties. US Citizens and Green Card holders only. Must be local to Alpharetta Area. NOTICE: Any p...
  • 4/22/2024 12:00:00 AM
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Credit Checkers
  • Trade College
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 4/22/2024 12:00:00 AM
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Credit Review Analyst I
  • Towne Family Of Companies
  • Suffolk, VA
  • Primary Purpose:The Credit Review Analyst I position provides an excellent opportunity to expand foundational credit kno...
  • 4/22/2024 12:00:00 AM
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Fraud & Loss Prevention Analyst III
  • Sunflower Bank NA
  • Austin, TX
  • Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Fraud ...
  • 4/21/2024 12:00:00 AM
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Credit Interviewer
  • The Brookdale Hospital Medical Center
  • Brooklyn, NY
  • Overview: The role of the Credit Interviewer is to obtain insurance information and perform verification of all demograp...
  • 4/21/2024 12:00:00 AM
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Credit Checkers
  • Course Advisor Inc
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 4/20/2024 12:00:00 AM
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Associate, Credit Review
  • Hammer Search Partners
  • Jersey City, NJ
  • Job Description If you are an experienced Credit Analyst with 3+ years commercial banking, corporate banking or investme...
  • 4/20/2024 12:00:00 AM
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About Oregon

Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineates much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The parallel 42° north delineates the southern boundary with California and Nevada. Oregon is one of only four states of the continental United States to have a coastline on the Pacific Ocean. Oregon was inhabited by many indigenous tribes before Western traders, explorers, and settlers arrived. An autonomous government ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Investigator jobs
$35,059 to $50,294

Most Popular Cities in Oregon for Credit Card Fraud Investigator Jobs