Credit Card Fraud Investigator jobs in Mississippi

Credit Card Fraud Investigator investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator typically reports to a supervisor or manager. The Credit Card Fraud Investigator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Credit Card Fraud Investigator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Member Service Card Specialist
  • Navigator Credit Union
  • Gautier, MS FULL_TIME
  • Description

    Navigator Credit Union is currently recruiting for a full time Member Service Card Specialist. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.    



    ROLE: To assist members with their card accounts; dispute resolution, issuing, blocking, or renewal of credit cards/ATM cards/Debit cards while maintaining compliance with regulation requirements (Reg E and Z) and delivering a world class member experience to Navigator Credit Union members as set in our service expectations.


    DESCRIPTION OF DUTIES: 

    · Processes and investigates all debit card disputes submitted. Includes but not limited to determining provisional credit, final credit, approvals and denials per Regulation E guidelines. Communication with members via phone, eCommunication or letters as needed to assist members in a timely manner.

    · Monitors debit and credit card disputes to ensure compliance with applicable regulations; both for disputes processed in-house or through a vendor. 

    · Assists the frontline staff with questions related to card transaction declines, dispute status, replacement cards and any other issues related to cards or plastics. Provides members and employees with information and direction regarding account status, requests, payments, and rights and obligations associated with the account.

    · Assist members with adding debit cards to Apple and Google pay. Assist member processing balance transfer request, NLP change requests, and automatic payments for credit cards. 

    · Orders card stock for branches as needed. 

    · Monitors incoming dispute cases for emerging fraud trends and reports trends to management. Maintains current knowledge of and complies with all applicable regulations. 

    · Reviews external transfers according to risk on a daily basis.  Makes determination to approve or voids. Works closely with the Fraud specialist in cases of suspected fraud. Additionally, reviews an exceptions, makes appropriate corrects, or determines to reject. 

    · Reviews ATM Check deposits on a daily basis. Makes determination to approve or voids. Works closely with the Fraud specialist in cases of suspected fraud. Additionally, reviews an exceptions, makes appropriate corrects, or determines to reject. 

    · Reviews Mobile deposits on a daily basis. Makes determination to approve or voids. Works closely with the Fraud specialist in cases of suspected fraud. Additionally, reviews an exceptions, makes appropriate corrects, or determines to reject. 

    · Provide informed, professional and accurate service and support to all members and associates by responding to email, messages, and other correspondence in an accurate and timely manner.

    · Performs other job-related duties required or assigned.


    EXPERIENCE: 

    · Six months of similar or related experience preferred, including time spent in preparatory positions.


    EDUCATION:  

    · High school degree or GED required.


    SPECIFIC SKILLS: 


    REQUIRED SKILLS:

    · Able to use database, spreadsheet and word processing software suites to record and maintain records, with customer contact as necessary via form correspondence. 

    · Able to learn and retain knowledge in depth for all debit card and ATM adjustment function; to follow Credit Card and ATM network regulations and comply with FRB Regulation E to limit potential liability for the Credit Union.

    · Able to multi task in a fast paced environment. 

    · Must be a self-starter that is service focused for both internal and external members. 

    · Ability to work both individually and as part of a team. 

    · Above average communication skills both verbal and written and proven ability to work effectively with members to solve issues and advise.


    ADA REQUIREMENTS:


    PHYSICAL REQUIREMENTS:

    · Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including computer terminal and keyboard, microfiche reader, telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.


    WORKING CONDITIONS:

    · Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.


    MENTAL REQUIREMENTS:

    · Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

  • 1 Month Ago

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Credit Card Sales Specialist - K0453
  • OSL Retail Services Inc
  • Horn Lake, MS OTHER
  • Overview Credit Card Sales Specialist Ability to earn $60,000 - $80,000/year Part-time and full-time positions available (30-40 hours per week) UNCAPPED commission with an added $15/hr pay rate - you ...
  • 2 Months Ago

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Card
  • Designer Greetings
  • Gautier, MS FULL_TIME
  • LOOKING FOR SOME EXTRA CASH EACH MONTH?? Designer Greetings is looking for a *part-time* Retail Merchandiser to manage the greeting card department in a local store. *The duties include : * Putting ou...
  • 22 Days Ago

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Card
  • Designer Greetings
  • Natchez, MS FULL_TIME
  • LOOKING FOR SOME EXTRA CASH EACH MONTH?? Designer Greetings is looking for a *part-time* Retail Merchandiser to manage the greeting card department in a local store. *The duties include : * Straighten...
  • 23 Days Ago

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Investigator
  • East Mississippi State Hospital
  • Meridian, MS FULL_TIME
  • Investigator Coordinate with the Attorney General's Office, Department of Mental Health, Department of Health, or any other entity as needed Review all relevant documents, which may include, but are n...
  • 20 Days Ago

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Greeting Card Merchandiser
  • Designer Greetings
  • Natchez, MS CONTRACTOR
  • *LOOKING FOR SOME EXTRA CASH EACH MONTH??**Designer Greetings is looking for a *part-time* Retail Merchandiser to manage the greeting card department in a local store.*The duties include:** Straighten...
  • Just Posted

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Credit Checkers
  • Trade College
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 3/28/2024 12:00:00 AM

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Credit Checkers
  • Business Degree Central
  • Charleston, WV
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 3/28/2024 12:00:00 AM

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Credit Investigator Eastern RegionAlpharetta, GA
  • AVA Consulting
  • Alpharetta, GA
  • Company Background: Our client, a major employer in the area, is looking for a Credit Investigator Eastern Region to be ...
  • 3/28/2024 12:00:00 AM

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Commercial Credit Review Officer (Remote)
  • Northwest
  • Warren, PA
  • Job Summary The Loan Review Officer is responsible for performing a variety of loan review activities which aid in the e...
  • 3/27/2024 12:00:00 AM

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General Ledger Accountant
  • A-iPower Corp
  • Fontana, CA
  • Job Description Job Description We are a company specializing in outdoor power equipment, with our headquarters in China...
  • 3/27/2024 12:00:00 AM

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Credit Checkers
  • Course Advisor Inc
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 3/26/2024 12:00:00 AM

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Credit Review Supervisor Risk Consulting
  • RSM Global
  • New York, NY
  • We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence...
  • 3/26/2024 12:00:00 AM

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Customer Financial Analyst
  • Carlisle Construction Materials
  • Carlisle, PA
  • This position’s primary function is to evaluate new and existing customer credit-worthiness during the onboarding proces...
  • 3/25/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Investigator jobs
$30,711 to $44,061