Credit Card Fraud Investigator jobs in Illinois

Credit Card Fraud Investigator investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator typically reports to a supervisor or manager. The Credit Card Fraud Investigator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Credit Card Fraud Investigator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Call Center: Credit Card Fraud Specialist I
  • JPMC Candidate Experience page
  • Elgin, IL FULL_TIME
  • At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist’s work is creative, exciting, and different every day.  

    As a Specialist I in Fraud, you will work in a call center environment where you will attend to concerns regarding fraud on customer accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.

    Job responsibilities 

    • Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
    • Communicates with customers in a metrics-driven environment 
    • Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment 
    • Takes ownership of each customer interaction while treating them with respect and responding with empathy 
    • Works both independently and in a team environment 
    • Abides by all applicable regulatory and departmental practices and procedures 

    Required qualifications, capabilities, and skills

    • Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face 
    • Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment 
    • High school diploma or GED required 

    Preferred qualifications, capabilities, and skills 

    • Ability to multitask using a computer and simultaneously provide customer support 
    • Comfortable in a fast-paced, consistently changing environment  
    • Previous experience working in a Call Center, Banking or Finance industry 
    • Have a passion for helping people by solving problems, presenting, and explaining solutions

     

    Work Schedule: 

    Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter. 

     

    This position requires that you attend paid classroom trainings as scheduled. Training hours may not coincide with your regularly scheduled hours

     

  • 1 Month Ago

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Fraud Investigator I
  • Marquette Bank
  • Orland, IL FULL_TIME
  • If making an impact is important to you, you belong on the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming,...
  • 10 Days Ago

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Credit Card Customer Service
  • Discover Financial Services
  • Chicago, IL FULL_TIME
  • Discover. A brighter future. With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. A...
  • 19 Days Ago

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Credit Card Chargeback Analyst
  • Crate & Barrel
  • Northbrook, IL FULL_TIME
  • Overview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we ach...
  • 21 Days Ago

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Credit Card Analyst
  • Levy
  • Chicago, IL FULL_TIME
  • Levy Sector Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. A...
  • 3 Days Ago

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Card Services Manager
  • Scott Credit Union
  • Edwardsville, IL FULL_TIME
  • Scott Credit Union is looking to hire a full-time Card Services Manager to join our amazing Card Services team. This position will be Monday thru Friday normal business hours with the opportunity to w...
  • 16 Days Ago

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Credit Checkers
  • Trade College
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 3/28/2024 12:00:00 AM

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Credit Checkers
  • Business Degree Central
  • Charleston, WV
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 3/28/2024 12:00:00 AM

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Credit Investigator Eastern RegionAlpharetta, GA
  • AVA Consulting
  • Alpharetta, GA
  • Company Background: Our client, a major employer in the area, is looking for a Credit Investigator Eastern Region to be ...
  • 3/28/2024 12:00:00 AM

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Commercial Credit Review Officer (Remote)
  • Northwest
  • Warren, PA
  • Job Summary The Loan Review Officer is responsible for performing a variety of loan review activities which aid in the e...
  • 3/27/2024 12:00:00 AM

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General Ledger Accountant
  • A-iPower Corp
  • Fontana, CA
  • Job Description Job Description We are a company specializing in outdoor power equipment, with our headquarters in China...
  • 3/27/2024 12:00:00 AM

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Credit Checkers
  • Course Advisor Inc
  • The states with the most job growth for Credit Checker are **Utah, Florida, and Washington**. Watch out if you plan on w...
  • 3/26/2024 12:00:00 AM

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Credit Review Supervisor Risk Consulting
  • RSM Global
  • New York, NY
  • We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence...
  • 3/26/2024 12:00:00 AM

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Customer Financial Analyst
  • Carlisle Construction Materials
  • Carlisle, PA
  • This position’s primary function is to evaluate new and existing customer credit-worthiness during the onboarding proces...
  • 3/25/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Investigator jobs
$35,384 to $50,765