Credit Card Fraud Investigator investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator typically reports to a supervisor or manager. The Credit Card Fraud Investigator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Credit Card Fraud Investigator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist’s work is creative, exciting, and different every day.
As a Specialist I in Fraud, you will work in a call center environment where you will attend to concerns regarding fraud on customer accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend paid classroom trainings as scheduled. Training hours may not coincide with your regularly scheduled hours