Credit Card Fraud Analyst jobs in Orlando, FL

Credit Card Fraud Analyst monitors suspicious transaction activities and resolves fraudulent activities. Contacts merchant and cardholders to verify charges and prevent loss. Being a Credit Card Fraud Analyst requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Credit Card Fraud Analyst works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Fraud Analyst typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Credit Card Collections Specialist I
  • JPMorgan Chase & Co
  • Lake, FL FULL_TIME
  • Job Description

    JOB DESCRIPTION

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every day.

    As a Specialist I in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts.

    By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.

    Job responsibilities

    • Works in a call center environment that requires 100% phone-based customer interaction
    • Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
    • Communicates with customers in a metrics-driven environment
    • Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
    • Takes ownership of each customer interaction while treating them with respect and responding with empathy
    • Works both independently and in a team environment
    • Abides by all applicable regulatory and departmental practices and procedures

    Required qualifications, capabilities, and skills

    • Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
    • Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
    • High school diploma or GED required

    Preferred qualifications, capabilities, and skills

    • Ability to multitask using a computer and simultaneously provide customer support
    • Comfortable in a fast-paced, consistently changing environment
    • Previous experience working in a Collections, Sales, Retail or Customer Service industry
    • Have a passion for helping people by solving problems, presenting, and explaining solutions

    Work Schedule

    Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.

    Specific schedule information will be provided by the Recruiter.

    This position requires that you attend paid classroom trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

    ABOUT US

    Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.

    Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

    We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

    For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.

    We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

    Additional details about total compensation and benefits will be provided during the hiring process.

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

    We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

    We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

    Visit our FAQs for more information about requesting an accommodation.

    Equal Opportunity Employer / Disability / Veterans

    ABOUT THE TEAM

    Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

    We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.

    Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm.

    Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

    2 days ago
  • 19 Days Ago

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Credit Card Collections Specialist I
  • JPMC Candidate Experience page
  • Orlando, FL FULL_TIME
  • At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every da...
  • 23 Days Ago

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Credit Card Collections Specialist I
  • JPMorgan Chase
  • Orlando, FL FULL_TIME
  • At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every da...
  • 24 Days Ago

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Fraud and Risk Analyst
  • Trazi
  • Orlando, FL FULL_TIME
  • Role OverviewTrazi is looking to fill the role of Fraud and Risk Analyst! The successful candidate will be results-driven and should demonstrate the ability to remain focused and disciplined under pre...
  • 2 Months Ago

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Credit Card Collections Specialist I Bilingual English and Spanish
  • JPMC Candidate Experience page
  • Orlando, FL FULL_TIME
  • At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every da...
  • 1 Month Ago

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Credit and Collection Analyst
  • Mindlance
  • Lake, FL FULL_TIME
  • Company DescriptionMindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Job Descripti...
  • 13 Days Ago

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0 Credit Card Fraud Analyst jobs found in Orlando, FL area

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Compensation Analyst - Financial / Data Analyst - Entry Level
  • A-Line Staffing Solutions
  • Orlando, FL
  • Job Description Job Description Compensation Analyst or an HR / Consulting Analyst opportunity fully remote There is a p...
  • 3/28/2024 12:00:00 AM

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Financial Advisor
  • New York Life - Orlando
  • Orlando, FL
  • We are seeking an experienced Financial Advisor to assist our clients in designing and implementing strategies to achiev...
  • 3/28/2024 12:00:00 AM

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Locum Tenens CRNA - Anesthesia - $175-200 per hour
  • Jackson and Coker
  • Orlando, FL
  • Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Orlando, Florida. Job Description & Requirement...
  • 3/28/2024 12:00:00 AM

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Service Desk Analyst
  • Mastech Digital
  • Orlando, FL
  • Job Title: Service Desk Specialist Job Location : Orlando, FL Support affiliates by assisting with IT services such as h...
  • 3/27/2024 12:00:00 AM

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Senior Tax Analyst
  • Russell Tobin
  • Orlando, FL
  • Job Description Job Description A global entertainment company is seeking a remote Senior Tax Analyst to join their team...
  • 3/25/2024 12:00:00 AM

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Senior AML QA Analyst - Contractor
  • KPMG US
  • Orlando, FL
  • Senior AML QA Analyst - Contractor KPMG Assignment Select is geared toward independent professionals interested in tempo...
  • 3/25/2024 12:00:00 AM

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REMOTE AML Analyst
  • Insight Global
  • Orlando, FL
  • **URGENT BACKFILL!** Please only apply if you are serious about accepting this opportunity. Interviews are one-and-done ...
  • 3/25/2024 12:00:00 AM

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Travel Respiratory Therapist - $1,996 per week
  • TRS Healthcare
  • Orlando, FL
  • Atlas MedStaff is seeking a travel Respiratory Therapist for a travel job in Orlando, Florida. Job Description & Require...
  • 3/25/2024 12:00:00 AM

Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,509,831, according to U.S. Census Bureau figures released in July 2017. These figures make it the 23rd-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of 2015, Orlando had an estimated city-proper population of 280,257, making it the 73rd-largest city in the United State...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Analyst jobs
$35,943 to $53,271
Orlando, Florida area prices
were up 1.5% from a year ago

Credit Card Fraud Analyst in Cincinnati, OH
According to Credit Card Fraud Analysis Job Description, those who take up the job of a fraud analyst must have the skill and expertise to closely monitor all security events and prevent and detect fraud activities.
December 02, 2019
Credit Card Fraud Analyst in Ogden, UT
This is a common problem today, given the ubiquity of credit cards and how most people avoid cash, using only credit and debit accounts.
January 05, 2020
Credit Card Fraud Analyst in Springfield, MA
The Credit Card Fraud Analyst Job Description calls for monitoring the transactions done by credit card users, review the activities that seem to be suspicious, conduct further investigations and resolve the irregularities that are reported by the customers.
January 01, 2020