Credit Card Fraud Analyst jobs in High Point, NC

Lexington Home Brands, a global manufacturer and marketer of home furnishings, and a recognized leader in innovative design, lifestyle merchandising, and aspirational marketing has an immediate job opening for a full-time Credit Manager at its Thomasville Corporate Office.

JOB REQUIREMENTS

• Build and foster effective client relationships by providing excellent customer service
• Maintain and encourage open lines of communication with independent account managers and customer service representatives
• Evaluate new customers credit worthiness
• Continually evaluate existing customers credit worthiness
• Set, and maintain credit terms and credit limits based on customer pay habits, pay ratings, and credit reports
• Manage delinquent account process including mailing dunning letters and statements, and contacting customers to collect payments, or acquire payment information
• Basic understanding of FTC “Red Flags” rule, and procedures to insure compliance
• Perform collection calls on outstanding accounts receivable
• Provide copies of statements, invoices, proofs of delivery and bills of lading as requested by customers, or Credit Director
• Respond to correspondence and collection inquiries in a timely fashion
• Review and research unauthorized deductions, and take necessary action to resolve
• Prepare trade references for customers
• Maintain relationships with credit reporting and collection agencies, and periodically attend group credit meetings
• Lead cross-functional teams to cohesively manage business operations

QUALIFICATIONS

• Experience:
• At least 4 years of experience in Accounts receivable, preferably in distribution or a sales-driven organization
• Bachelor degree in Business Administration, Accounting or Finance
• Experience with ERP, SQL or related operating system knowledge
• Fluency in billing systems and general ledger
• Intermediate skills in Microsoft Office and Outlook

• Required Skills:
• Ability to use abstract reasoning, possess problem solving ability, stability, a high level of conscientiousness, and the ability to be accommodating and service oriented
• Ability to analyze and interpret data, anticipating potential roadblocks and recognizing trends
• Ability to exercise independent judgment, be pro-active, and follow-through on work assigned by organizing, prioritizing and staying on task
• Accountable for customer satisfaction through internal and external communications
• Ability to skillfully negotiate with internal and external customers in a friendly, courteous, and helpful manner
• Professional phone demeanor and communication skills
• Strong organizational skills with the ability to multi-task and prioritize
• Display positive attitude and strong work ethic
• Use a methodical, “common sense” approach to credit and business decisions

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 7 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Thomasville, NC 27360: Relocate before starting work (Required)

Work Location: In person