Credit Card Fraud Analyst jobs in Gastonia, NC

Description

Position Description/Responsibilities

• Oversees bill freight invoices
• Faxes invoices to prompt pay accounts
• Generates credit memo requests
• Submits various credit trade tapes
• Works with Customer Service to resolve deductions/disputes
• Assists Credit Managers with new account process – pulling reports and obtaining credit references
• Interfaces with customers, sales reps, and credit managers to communicate and resolve issues

Qualifications

Position Requirements

• Must be professional and display job commitment
• Ability to multi-task and prioritize
• Must have excellent written and verbal communication skills
• Must have excellent negotiation skills
• Must be able to work in a team environment
• Must be customer service focused

Physical Requirements

The physical demands and work environment expectations described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting and performing repetitive tasks, including but not limited to computer and telephone usage
• Must be able to work in noisy environments
• Frequently lifting/carrying objects up to 10 lbs.; on occasion up to 25 lbs.