Description
Never worked for a Credit Union before?? No problem….If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you!
As a Branch Manager, you’ll play an important role here at Buckeye, and serve as a valued liaison between members and our credit union. You will manage your branch based on the three key drivers: Sales, Coaching, and Team Management. Strategize and develop employee engagement and member engagement to build the best financial institution in your community. We at Buckeye promote a caring, enjoyable work environment designed to support you. Who says work can’t be fun?
What You’ll Do
Promotes and strives to create a world class experience for member
Maintain a highly motivated, well-trained staff, maintaining effective employee relations
Evaluate and strategize around the P&L for the branch
Execute policies and procedures for the branch. Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies
Evaluate the job performance of branch office staff to ensure quality of work and service to members, recommend salary increases
Monitor branch activity, including number of transactions, volume, teller errors, loan volume, cross sell, and new accounts
Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members
Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis, ensure staff receives ongoing training on security, safety, and robbery procedures
Ensure that staff receives and completes on-going training and development
Schedule adequate staff to ensure efficient branch operation
Gather background information on loan applicants by interviewing loan applicants and obtaining credit bureau reports. Verify debts and income, and determine collateral needs and payment plans for members applying for loans. Determine approval or provide solutions to find a way to enhance a member’s credit. Complete loan documents and disburse loans when approved
Monitor branch operations to ensure a consistent, professional approach
Assist staff or members in solving complex account problems
Create and maintain a cross-selling environment within the branch. Train employees to maximize opportunities for cross-selling products
All other duties as assigned
The Perks
Culture - Awarded as one of Northeast Ohio’s top places to work 5 years running in 2019,2020, 2021, 2022 & 2023. We offer an inclusive, engaging work experience where you can be unapologetically you.
Unapologetically different, on purpose - At Buckeye we pride ourselves on being different and that includes our employees. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you!
Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success!? Benefits & Incentives – you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, referrals, and the ability to earn uncapped incentive pay based on production; adding $10,000-$20,00 annually to your base pay and Branch Production incentives.
Interested in joining Buckeye?
Come join our family! For more info, please visit https://www.buckeyecu.org/careers/
Requirements
High school diploma/GED required
3-5 years of financial institution experience required
Excellent customer service skills
Excellent oral and written communication
Excellent problem-solving skills
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