Creative Manager jobs in Doylestown, PA

Creative Manager is responsible for managing all phases of creative development work from concept to completion. Oversees the creation of art, photo, copy, and layout for creative projects. Being a Creative Manager implements policies and standards that reinforce the organization's branding strategy and quality goals. Manages and develops a team of designers, copywriters, project managers and vendors. Additionally, Creative Manager leads the development of creative briefs and utilizes design methodologies that meet the business objectives and timelines of the organization and stakeholders. Evaluates and adopts the most effective tools and techniques across all media. Typically requires a bachelor's degree. Typically reports to a director. The Creative Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Creative Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Technical Customer Support Analyst
  • Creative MediaWorks
  • Pennington, NJ FULL_TIME
  • Who We Are

    For over 30 years, Creative MediaWorks (CMW) has delivered solutions to the exacting standards of life science companies and their agencies. Speakcore is an enterprise level software platform developed by CMW and built for the management of speaker bureaus. We have an extremely talented team focused on developing and maintaining a high-quality platform that is easy to use and results in excellent customer satisfaction.

    Who We’re Looking For

    We are seeking an enthusiastic and dynamic Technical Customer Support Analyst to join our NJ office. As a crucial member of our team, you will be at the forefront of delivering exceptional support to our valued clients. Your passion for accuracy and efficiency will shine as you skillfully assess, categorize, prioritize, route, and solve incoming support requests, ensuring that our software solution, Speakcore, maintains its high standards of excellence. In this role, you will have the opportunity to make a real impact by providing unparalleled customer service and ensuring that every client interaction is a positive and memorable experience. Your attention to detail and ability to quickly resolve issues will be instrumental in maintaining the satisfaction of our growing client base. As a Customer Success Analyst, you will not only serve as a problem-solver but also as an ambassador for our company. Your passion for our software solution and your dedication to providing top-notch support will help us maintain operational excellence. If you thrive in a fast-paced environment, love working with technology, and are eager to be part of a collaborative team, then we want to hear from you. Join us as we continue to push the boundaries of innovation and shape the future of customer support at Speakcore. (www.speakcore.com).

    Responsibilities:

    • Understand client’s business and how Speakcore supports their initiatives and goals.
    • Work with client to define requirements specification on inbound ticket change requests for implementation team to execute. Evaluate
    • Route incoming support requests based on urgency and priority, to the appropriate team or individual for resolution.
    • Directly solve tickets based on domain knowledge.
    • Communicate and guide the client on how to use Speakcore.
    • Monitor the status of open tickets and take proactive steps to address any outstanding issues to meet service level objectives.
    • Collaborate with various internal teams to facilitate the smooth and efficient resolution of tickets.
    • Contribute to process improvement initiatives by providing feedback on ticket triage workflows, suggesting improvements to categorization and routing systems, and participating in discussions to optimize the overall support process.
    • Continuously develop and deepen knowledge of Speakcore and the industry which it serves.
    • Technical Documentation: Write documentation for our customers, which will include technical documentation, tutorials, and other implementation guides.
    • Additional responsibilities as required.

    Requirements:

    • Experience with customer support software platforms, such as Zendesk
    • Knowledge of speaker bureau programs and other types of educational and marketing events performed by Life Science and pharmaceutical companies to promote their products.
    • At least two years of experience in a customer facing, analyst role, preferably in a fast-paced environment.
    • Technically savvy.
    • Effective verbal, written, active listening, and interpersonal skills.
    • Strong attention to detail.
    • Ability to effectively multitask and prioritize tasks to meet customer needs and deadlines.
    • Strong problem-solving skills and the ability to recognize patterns and think critically in high-pressure situations.
    • Empathy and patience when dealing with customer inquiries and complaints.
    • Effectively prioritizes tasks and abilities to optimize personal productivity, manage interruptions, and make efficient use of available time.
    • Ability to work both independently and collaboratively within a team.
    • Responds effectively to shifting priorities, demands, and timelines and adapts plans to accommodate new information or constraints.
    • High energy, “can-do” attitude with a willingness to do what it takes to get the job done and a strong desire to achieve.

    Working at CMW

    Intimate team of dedicated, hard-working individuals who work as a team to achieve their goals. A process-driven organization, with a laid-back atmosphere and an open office environment that facilitates collaboration. CMW is located in a quaint small town with plenty of different lunch options and convenient shopping nearby.

    Speakcore Team Values

    • Innovative
    • Consultative
    • Collaborative
    • Techy
    • Dependable

    Location

    Our preference is a hybrid on-site in our offices in Pennington, NJ, and working remotely from home. We will consider fully remote for the ideal candidate but must work East Coast Hours.

    Apply Now

    If you are interested in this position, please forward your resume to alyssa.nicolo@creativemediaworks.com. No phone calls please. If we are interested in learning more about you, we will reach out. If you are a staffing agency or recruiter please do not contact us, we will only work with candidates directly.

  • 3 Days Ago

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Customer Success Analyst
  • Creative MediaWorks
  • Pennington, NJ FULL_TIME
  • Who We Are For over 30 years, Creative MediaWorks (CMW) has delivered solutions to the exacting standards of life science companies and their agencies. Speakcore is an enterprise level software platfo...
  • 13 Days Ago

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Associate Creative Director, Copy
  • MRM McCann
  • Princeton, NJ FULL_TIME
  • Associate Creative Director, Copy - MRM for HealthMRM is looking for an Associate Creative Director, Copy to join our growing team. This person serves as the copy lead for a large piece of healthcare ...
  • Just Posted

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Director, Creative Marketing
  • Burlington
  • Burlington, NJ FULL_TIME
  • **LOCATION** 2006 Route 130 North Burlington NJ US 08016 **Overview** The **Creative Director** plays a crucial role in shaping the visual identity and creative strategy of the Burlington brand. Respo...
  • 6 Days Ago

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Creative UI/UX Developer
  • Jobsbridge
  • Trenton, NJ FULL_TIME
  • Company DescriptionHello,Greetings from Jobsbridge!Jobsbridge, Inc. is a fast growing Silicon Valley based I.T staffing and professional services company specializing in Web, Cloud & Mobility staffing...
  • 7 Days Ago

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Executive Director, Creative
  • Educational Testing Service (ETS)
  • Princeton, NJ FULL_TIME
  • Job Description: About ETS: For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality an...
  • 10 Days Ago

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0 Creative Manager jobs found in Doylestown, PA area

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Associate Manager Omnichannel
  • The Judge Group
  • Horsham, PA
  • Associate Manager Omnichannelreq38723Employment Type: RegularLocation: HORSHAM,PAHave you ever enjoyed Arnold, Brownberr...
  • 3/28/2024 12:00:00 AM

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Director Content and Creative Services
  • The Judge Group
  • Horsham, PA
  • Director Content and Creative Servicesreq38915Employment Type: RegularLocation: HORSHAM,PAHave you ever enjoyed Arnold, ...
  • 3/28/2024 12:00:00 AM

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Summer Intern, Office of the President
  • PIDC
  • Philadelphia, PA
  • Philadelphia Industrial Development Corporation (PIDC) is Philadelphia’s public-private economic development corporation...
  • 3/28/2024 12:00:00 AM

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OCM Sr. Analyst
  • Unisys
  • Philadelphia, PA
  • What success looks like in this role: >This position is an execution role, taking direction from the Unisys OCM Lead (OC...
  • 3/27/2024 12:00:00 AM

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Manager, Asset Protection
  • Macy's
  • North Wales, PA
  • Job Description About Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Cu...
  • 3/25/2024 12:00:00 AM

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Chief Executive Merchant in Training (Store Manager)
  • Floor & Decor Holdings, Inc.
  • Langhorne, PA
  • PURPOSE At Floor & Decor we are always seeking top talent to join our organization as a Store Manager in Training/Chief ...
  • 3/25/2024 12:00:00 AM

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Vice President, Inclusion, Diversity & Belonging - remote option
  • Careerbuilder
  • Trenton, NJ
  • Vice President, Inclusion, Diversity & Belonging - remote option The Pailin Group Professional Search Consultants THE PA...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • WOAR - Philadelphia Center Against Sexual Violence
  • Philadelphia, PA
  • WOAR – Philadelphia Center Against Sexual Violence (WOAR) is searching for an Executive Director (ED) to lead a thriving...
  • 3/25/2024 12:00:00 AM

Doylestown is a borough and the county seat of Bucks County in the U.S. state of Pennsylvania. It is located 35 miles (56 km) north of Center City Philadelphia and 80 miles (130 km) southwest of New York City. As of the 2010 census, the borough population was 8,380. According to the United States Census Bureau, the borough has a total area of 2.2 square miles (5.7 km2), all of it land. Doylestown Borough is bordered by Doylestown Township except to the northeast where it borders Buckingham Township. Natural features of Doylestown Borough include Cooks Run and Neshaminy Creek....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Creative Manager jobs
$125,458 to $169,561
Doylestown, Pennsylvania area prices
were up 1.5% from a year ago

Creative Manager in Evansville, IN
This role will work seamlessly with Digital Creative, UX, Digital, Ecomm, Social Media/Content, Integrated Marketing, CRM/Loyalty as we continue to grow, evolve, and innovate our digital footprint.
February 21, 2020
Creative Manager in Melbourne, FL
You will partner with content managers to build world class content and visuals to support key communications initiatives.
February 15, 2020
Creative Manager in Cincinnati, OH
The Manager, Digital Creative (UI) is responsible for defining the design guidelines, look & feel direction and usability requirements while incorporating our brand vision and design concepts/art direction (from Director, Digital Creative) into every digital touchpoint.
January 11, 2020