Counter and Rental Clerk jobs in the United States

Are you looking to kickstart your career in a dynamic and customer-oriented environment? Do you thrive in a fast-paced setting where every day brings new challenges? If so, we have the perfect opportunity for you!

Position: Front Counter Clerk
Location: Elizabethtown, KY
Company: The Rental Stop
Industry: Equipment Rental

About Us:
At The Rental Stop, we pride ourselves on providing top-notch equipment rental services to our valued customers. From construction professionals to homeowners tackling DIY projects, we're dedicated to offering a wide range of high-quality equipment paired with exceptional customer service.

Responsibilities:
As a Front Counter Clerk, you'll be the face of our company, responsible for providing outstanding service to our customers. Your duties will include:

• Greeting customers with a friendly and welcoming demeanor
• Assisting customers in selecting the right equipment for their needs
• Processing rental agreements and payments accurately and efficiently
• Providing basic equipment operation instructions to customers
• Answering phone calls and responding to inquiries in a professional manner
• Maintaining a clean and organized front counter area and store floor area.

Requirements:

• Excellent customer service and communication skills
• Strong attention to detail and accuracy
• Ability to multitask and thrive in a fast-paced environment
• Basic computer skills
• Previous experience in customer service or retail preferred, but not required
• Knowledge of equipment rental industry is a plus

Desired Skills:

• Small Equipment Knowledge: Familiarity with various types of small equipment such as power tools (drills, saws, sanders), generators, air compressors, etc.
• Landscaping Experience: Understanding of landscaping equipment like lawn mowers, leaf blowers, chainsaws, and tillers, which are commonly purchased for yard maintenance and landscaping projects.
• Construction Background: Basic knowledge of construction equipment including excavators, bulldozers, skid-steer loaders, and concrete mixers.
• Problem-Solving Skills: Capability to assist customers in finding suitable equipment alternatives if their first choice is unavailable, ensuring customer satisfaction.
• Flexibility and Adaptability: Willingness to adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced environment.
• Customer Service Experience in Related Industries: Prior experience in industries such as retail, hospitality, or automotive where customer service skills are transferable and valued.

Benefits:

• Competitive hourly wage
• Medical, Dental, & Vision Benefit Options
• PTO and Paid Vacation
• Comprehensive training provided
• Employee discounts on equipment rentals
• Friendly and supportive work environment

If you're ready to take the next step in your career and join a team that values your skills and contributions, we want to hear from you! Apply today by submitting your resume and cover letter outlining why you'd be a great fit for this position.

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Elizabethtown, KY 42701: Relocate before starting work (Required)

Work Location: In person