Counter and Rental Clerk receives orders for services, such as rentals, repairs, dry-cleaning, and storage. May be responsible for computing cost and accepting payment. Being a Counter and Rental Clerk requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Additionally, Counter and Rental Clerk relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. (Copyright 2024 Salary.com)
Check in customers using computer programs and equipment and provide guests with directions to their room. Inform customers of all on-site amenities and any relevant information that is needed to use them. Handle and resolve guest complaints.