Counter and Rental Clerk receives orders for services, such as rentals, repairs, dry-cleaning, and storage. May be responsible for computing cost and accepting payment. Being a Counter and Rental Clerk requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Additionally, Counter and Rental Clerk relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. (Copyright 2024 Salary.com)
Description :
Role StatementGreet, assist, and service all customers to provide an exceptional customer experience.
Outcomes for SuccessAnswer customers' questions on products and assist with selection of products for their project.Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
Establish relationships with potential clients and assess their requirements to offer tailored solutions.Have a good knowledge of our product offerings and assist customers with small project estimates.
Work to upsell by adding additional lines to each ticket.Process customers' orders. Schedule deliveries.Process payments and returns.
Assist sales team members with larger quotes and estimates as directed.Work with inside sales to contact and increase sales to existing house accounts.
Keep the showroom, samples and literature clean and current.Stock shelves with incoming merchandise for store products, maintain assigned areasAssist with store cycle counts and inventories.
Help keep system information accurate.Communicate effectively with customers and internal team members.Assist with customer challenges, such as credits, returns, exchanges, and service problems.
Working knowledge of all products we can supply to customers.Working knowledge of how to read blueprints.Basic understanding of construction methods.
May perform other duties as assigned.
WagesStarting wages will be based on years of experience and education.
BenefitsBenefits eligibility will be determined based on employment status and plan rules are subject to changeMedicalDentalVisionCompany paid and voluntary Life AD&D401k with company matchVacationSick leaveHoliday payEmployer provided PPEOther great employee engagement benefits
Why TAL Building Centers?Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities.
At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers pros and homeowners alike by providing guidance for innovative, smart building solutions.
Our mission and core values drive everything we do.
Our MissionWe Help Build Better Communities
Our Core ValuesWe Are the Guide - We help our customers, employees and suppliers succeed through trust and partnership.We Are Courteous - We create a positive experience for customers, employees, suppliers, and communities.
We Are Ambitious - We seek innovative solutions and go the extra mile.We Are Accountable - We act with honesty and integrity.
We Are Safe - We protect our customers, suppliers, and employees by cultivating a safety-first environment.
So, why TAL? Because we're more than just a job we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.
HRS22Requirements :
Excellent oral and written communication skills.Excellent customer service skills.Ability to compute discount, interest, profit, and loss;
commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures.
High School Diploma or GED diploma preferred.1-2 years of building materials experience preferred.
Physical RequirementsMust be able to move around on a frequent basis to engage with customers and show them where to find products.
Requires the ability to lift approximately 25 lbs. seldom, up to 25 lbs. occasionally and up to 10 lbs. frequently.Frequently use hands / fingers to handle or feel (operate, active, use, prepare, inspect, place detect, position)Alternating frequent standing and walk, with occasional sitting and climbing stairs.
Compensation details :
16.28-21.5 Hourly Wage
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