Counter and Rental Clerk jobs in Covington, KY

This role is the primary service and maintenance contact for Trane’s Rental Service customers in a defined market with a diverse commercial base including Healthcare, Special Events, Education Institutions, and Office Complexes.  You will be performing preventative maintenance, troubleshooting, repairing, and starting up HVAC systems in a commercial environment.  

In order to perform your task, you will utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts. This position affords you the opportunity to work with internal and external partners ranging from temporary facility set ups to in-house overhauls. Trane affords you the opportunity to work directly for a leading manufacture giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth.   

In this position, you will establish & maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face.  You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers.   Communicating with customers and/or Project Managers regarding inspection/service findings is required.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! 
• Family building benefits include fertility coverage and adoption/surrogacy assistance. 
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.  
• Paid time off, including in support of volunteer and parental leave needs.    
• Educational and training opportunities through company programs along with tuition assistance and student debt support.  
• Learn more about our benefits here!

• Responsible for end to end testing, starting up, commissioning, and servicing on assigned projects.
• Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer’s location or the Rental Services depot.
• Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, forecasting issues, gathering materials and synchronizing on-site work.
• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. 
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
• Displays team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.

• A High School Diploma, GED or equivalent experience
• At least 2-5 years of experience in commercial HVAC; or equivalent combination of education (Technical School) and experience is required.
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
• EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc.).

Base Pay Range: $25-38 / Hourly

Disclaimer: This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer 

• Must be able to safely and legally operate a vehicle using a seat belt
• Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties
• Must be able to twist the trunk of your body 90 degrees in each direction
• Must be able to squat and touch the floor with both hands
• Must be able to reach your hands over your head
• Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders.  It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
• Must be able to safely use a ladder with a 350 lb. total weight limit, while carrying equipment of 50 lbs. or less
• Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal
• Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet
• This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location