Corporate Ethics Helpline Administrator jobs in Pennsylvania

Corporate Ethics Helpline Administrator administers the corporate-wide anonymous reporting systems ("helpline"), allowing all stakeholders to disclose violations of the corporation's ethical standards, laws, or policies without fear of retaliation, as required by Sarbanes Oxley. Manages the flow of "helpline" inquiries to completion, and ensures that all allegations of unethical or illegal activity is referred to the appropriate resources within the ethics and compliance function. Being a Corporate Ethics Helpline Administrator serves as the internal database coordinator for ethics and compliance tracking information systems. Monitors progress of investigation and documents and maintains accurate records of issues handled. Additionally, Corporate Ethics Helpline Administrator prepares and maintains reports and statistical analysis of "helpline" activity. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a Corporate Ethics Helpline Administrator typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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HelpLine Advisor
  • The Association For Frontotemporal Degeneration
  • King of Prussia, PA FULL_TIME
  • Are you looking to make a difference in the world?

    Looking to take the next step in your career with an impactful organization helping people?

    Join AFTD, the leading organization dedicated to ending the most common dementia under 60, known asFTD. We help families affected today, and drive research to bring hope for the future. Our work to bring about a world without dementia is only missing your passion and your expertise. AFTD is growing rapidly, with a greater ability to offer help for those affected than ever before. Join us today to make a difference for families affected by FTD, across the United States and beyond.


    The HelpLine Advisor will be directly responsible for ensuring prompt and informative responses to all AFTD constituents who reach out to the organization’s HelpLine. They will be prepared to offer accurate and up-to-date information in a supportive manner as aligns with AFTD’s values and will promptly and smoothly transfer calls to the appropriate party within AFTD as needed. The HelpLine Advisor will be triaging calls from a multitude of audiences including individuals diagnosed with FTD, caregivers, family members, healthcare professionals and others on matters relating to current FTD information, health and social care, emotional support as well as referrals to healthcare professionals and community support resources. In collaboration with the HelpLine Specialist, they will also provide administrative support to the Programs and HelpLine teams as needed to ensure efficient and effective service to the AFTD community.


    FUNCTIONAL RESPONSIBILITIES

    Essential Job Functions

    • Answering and Triaging HelpLine Calls: In support of the HelpLine Specialist, respond to all members of the AFTD community who connect via the HelpLine and provide assistance as needed; transferring calls and contacting additional resources. Maintain direct responsibility for handling administrative calls and effectively maintain confidentiality of those who call the HelpLine and handle sensitive topics. Communicate effectively and proactively cross-departmentally with AFTD team members regarding HelpLine resources and materials that require updates. Support research as needed to ensure informative responses to HelpLine calls.

    • Conduct continuous learning to develop resources to support the community: Attend various learning webinars or educational events for continuous learning. Contribute to the development of FTD-knowledgeable and competent resources and articles in various newsletters.

    • Maintaining Databases: Promptly and accurately update organizational databases with contact information as appropriate. Maintain the accuracy and consistency of contacts in the AFTD Database. Ensure that HelpLine interactions are accurately documented in Sales Force (SF) and include details of any outcomes or need for follow-up. Assist with cleaning up new and current SF contacts, so that community members are entered correctly. Work with the HelpLine Manager to maintain an up-to-date tracking system for reporting and outcome evaluation purposes and ongoing quality assurance measures.

    Other Job Functions

    • Contribute thoughts and ideas for other AFTD resources and materials with knowledge gained from HelpLine community support.

    • Support with Comstock Grant program in application review process.

    • Conscientiously follows company policies and practices and takes care of organizational property.

    • Other duties as assigned.

    • Travel for organizational meetings and events as needed.


    SUPERVISORY RESPONSIBILITIES

    • This position is an individual contributor and does not have supervisory responsibilities.

    Education:

    • Bachelor’s degree in social work required, MWS or Masters in related field preferred.

    Experience:

    • 1-2 years of experience counseling individuals and/or families in social work or healthcare-related issues.
    • Experience working with populations affected by dementia, neurodegeneration, mental health or other health related field.

    Special Knowledge/Skills:

    • Proven ability to handle issues confidentially, and to be discrete and fair.
    • Proficient in Microsoft Office Suite, particularly Word, Excel and PowerPoint
    • Strong verbal and written communication skills and comfort working and building relationships with wide-ranging community online, by phone and in person.
    • Demonstrates active listening skills.
    • Ability to be flexible and adaptable to work on a wide variety of projects; lending support where needed.
    • Ability to approach work with a pleasant and professional demeanor.
    • A strong commitment to the Organization’s mission is necessary.


    ADDITIONAL INFORMATION

    Interview Process

    • Submit an application, including cover letter and resume.
    • Phone screen with a member of AFTD’s HR department.
    • Interview with Hiring Manager
    • Team interview with department staff
    • Offer made to final candidate (contingent on reference and background checks)
    • Additional interviews or assessments may be required dependent on position

    AFTD Awards & Accolades

    • Platinum Transparency 2023 by GuideStar, an organization that collects and publishes IRS-verified data about charitable organizations, issuing Seals of Transparency based on how much information each charity provides
    • 4-star rating on Charity Navigator, an organization that assesses nonprofits’ organizational effectiveness through IRS filings and metrics such as, Impact & Results, Accountability & Finance, Culture & Community, and Leadership & Adaptability

    Benefits and Perks

    AFTD offers a competitive salary and is committed to providing a comprehensive benefits package to meet the needs of our employees and their families, including:

    • Medical, Dental and Vision insurance for eligible employees regularly working 30 hours or more per week - presently AFTD covers 100% of employee individual medical coverage.
    • Employer Paid Basic Life Insurance/AD&D
    • Employer Paid short-term and long-term disability insurance.
    • Voluntary Identity Protection
    • Voluntary Term Life/AD&D
    • Voluntary Pet discount program
    • Voluntary Accident
    • Voluntary Hospital
    • Voluntary Critical Illness
    • Employee Assistance Program
    • SIMPLE IRA with company match
    • Generous paid vacation and sick time
    • 10 paid holidays
    • A company culture that encourages work/life balance
    • Ongoing team building opportunities, including staff retreats and days of service.
    • Ongoing professional development training and opportunities
    • Hybrid working environment, with the opportunity to work remotely up to 3 days per week.
    • Business casual dress code


    AFTD is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All ofyour information will be kept confidential according to EEO (Equal Employment Opportunity) guidelines.


    AFTD participates in E-Verify. Learn more about applicant rights under Federal Employment Laws.

  • 14 Days Ago

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Corporate and Marketing Administrator
  • Fundamental Labor Strategies
  • Hope, PA FULL_TIME
  • Corporate and Marketing Administrator Fundamental Labor Strategies, Inc. is seeking a full-time Corporate and Marketing Administrator who will work across every department in the business and directly...
  • 2 Days Ago

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Corporate Administrator (Receptionist)
  • Mascaro Construction
  • Pittsburgh, PA FULL_TIME
  • INTERESTED CANDIDATES MUST APPLY VIA MASCARO'S WEBSITE: WWW.MASCAROCONSTRUCTION.COM/CAREERS/THE COMPANYFounded in 1988 on the simple premise to do it right, the first time, Mascaro has grown to be one...
  • 3 Days Ago

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Corporate Trust Administrator: Remote
  • Zions Bank Careers
  • Pittsburgh, PA FULL_TIME
  • Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions ...
  • 4 Days Ago

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Corporate Park Administrator
  • Life Remembered
  • Jeannette, PA FULL_TIME
  • We are seeking an organized, self-motivated Corporate Park Administrator to provide support to our clients and staff at our cemetery offices. The Corporate Park Administrator is responsible for ensuri...
  • 8 Days Ago

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Registered Nurse (RN) Administrator | State College | eKidzCare
  • Corporate Positions
  • State College, PA FULL_TIME
  • We are hiring a Registered Nurse Administrator for our office in State College, PA. The RN Administrator will be responsible for meeting and exceeding all growth and development targets while actively...
  • 14 Days Ago

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Corporate Administrative Assistant
  • Skills Unlimited Staffing
  • Little Rock, AR
  • Job Description Job Description Investment firm looking for a professional and experienced Corporate Administrative Assi...
  • 3/28/2024 12:00:00 AM

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STUDENT
  • Montefiore Medical Center
  • Bronx, NY
  • Obtains exposure to hospital operations or corporate administration. Provides routine administrative support for a desig...
  • 3/27/2024 12:00:00 AM

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Office Coordinator
  • Atlantic Group - New York
  • Dallas, TX
  • Job Description Job Description The Atlantic Group has partnered with an investment firm in the Dallas, TX area. They ha...
  • 3/25/2024 12:00:00 AM

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Office Assistant (Entry-Level)
  • Katapult Network
  • Lake Elmo, MN
  • Katapult Network is designed to help college graduates with zero to two years of professional experience find their next...
  • 3/25/2024 12:00:00 AM

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Corporate Administrator
  • Murphy-Hoffman Company (MHC Kenworth)
  • Leawood, KS
  • Description: Murphy-Hoffman Company, LLC is North America's largest Kenworth truck Dealership and Leasing group. As MHC ...
  • 3/24/2024 12:00:00 AM

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Office Assistant
  • Parkers Barbecue Inc
  • Greenville, NC
  • Job Description Job Description Come and join our amazing team at Parker's Barbecue of Greenville! We are currently seek...
  • 3/24/2024 12:00:00 AM

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Office Coordinator
  • Digital Voice Systems, Inc.
  • Westford, MA
  • Job Description Job Description Digital Voice Systems, Inc. (DVSI) is seeking an Office Coordinator and inventory manage...
  • 3/24/2024 12:00:00 AM

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Administrative Assistant - Engineering & Fleet
  • UniFirst
  • Wilmington, MA
  • This position provides all administrative and clerical support to the corporate department heads and employees under the...
  • 3/15/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Corporate Ethics Helpline Administrator jobs
$76,111 to $117,510