Corporate Ethics Helpline Administrator jobs in Minnesota

Corporate Ethics Helpline Administrator administers the corporate-wide anonymous reporting systems ("helpline"), allowing all stakeholders to disclose violations of the corporation's ethical standards, laws, or policies without fear of retaliation, as required by Sarbanes Oxley. Manages the flow of "helpline" inquiries to completion, and ensures that all allegations of unethical or illegal activity is referred to the appropriate resources within the ethics and compliance function. Being a Corporate Ethics Helpline Administrator serves as the internal database coordinator for ethics and compliance tracking information systems. Monitors progress of investigation and documents and maintains accurate records of issues handled. Additionally, Corporate Ethics Helpline Administrator prepares and maintains reports and statistical analysis of "helpline" activity. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a Corporate Ethics Helpline Administrator typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Technology Helpline Coordinator
  • Gustavus Adolphus College
  • Saint Peter, MN FULL_TIME
  • Technology Helpline Coordinator
    Gustavus Technology Services

    Description

    JOB SUMMARY: The Technology Helpline Coordinator is part of a dedicated and enthusiastic team composed of student and professional staff. This individual assists the Helpline Director with the mentorship, guidance, training, and scheduling of 25 student employees who provide technology support to a diverse mix of students, faculty, and staff. The Technology Helpline Coordinator will work to ensure that every member of the campus community receives a consistent and exceptional customer service experience during the resolution of their technology-related issues. The selected individual will report to the Director of the Technology Helpline.

    Employment Type: Full-time (12 months), Exempt (Salaried), Benefits- Eligible

    MAIN RESPONSIBILITIES:
    • Promote and participate in a customer-service culture that excels at providing technology support
    • Provide support to the Director in the hiring, supervising, and training of student employee staff
    • Apply technical knowledge, expertise, and problem-solving techniques to resolve a variety of technology-related issues
    • Work with the Director and other GTS staff to improve resolution outcomes and efficiency
    • Escalate or resolve tickets and issues as appropriate
    • Alert relevant professional staff of new issues and developments impacting the community
    • Provide and model exceptional customer service in the performance of assigned duties
    • Document solutions to known issues using the online knowledge base
    • Assist with the new computer replacement process for faculty and staff
    • Support the recycling/disposition of outdated and obsolete technology inventory
    • Provide end-user training to help individuals continually improve their ability to maximize available technology systems and resources
    • Work collaboratively and supportively in a challenging and rewarding team-based environment
    • All other duties as assigned



    Prerequisites

    MINIMUM AND DESIRED QUALIFICATIONS:
    • High School degree or equivalent
    • Demonstrated knowledge of customer support best practices
    • Ability to successfully troubleshoot issues using advanced problem-solving techniques
    • Effective written and verbal communication skills performed in-person, over the phone, and via email or chat
    • Demonstrated knowledge of computer and mobile (Mac, Windows, Android) hardware, software, and operating systems in an enterprise environment
    • Willingness to offer exceptional customer service
    • Ability to process and retain a large amount of technical information
    • Demonstrated experience leading and/or motivating a team

    BENEFITS:
    • Medical, Dental, Vision, Life Insurance
    • Short-Term Disability
    • Parental Leave
    • 7% Gustavus contribution to retirement savings plan after one year of employment
    • Free: Parking, exercise classes, use of library and athletic facilities
    • Tuition options for dependents after two year of employment
    • Tuition benefit plan for employees and spouse/domestic partner
    • 13 paid Holidays generous PTO plan

    Application Procedures: To apply for this position, please continue the process on our website, www.gustavus.edu/humanresources/employment to complete the online application and submit a resume.

    Gustavus Adolphus College does not discriminate on the basis of race, color, national origin, ancestry, sex, disability, religion, age, sexual orientation, gender identity, or veteran status in its education or employment programs or activities.

    Click on the following link to learn more about Gustavus's campus-wide commitment to diversity, equity, and inclusion.

    Gustavus Adolphus College is one of the nations leading private liberal arts colleges serving over 2,200 students. The College aspires to be a community of persons from diverse backgrounds who respect and affirm the dignity of all people. Known for its strong science, writing, music, athletics, study-away, and service-learning programs, Gustavus is located on a scenic 340-acre hill in St. Peter, Minnesota only one hour southwest of the Twin Cities.

    Contact

    Brianne Twaddle | btwaddle@gustavus.edu | 507-933-7180

    Posted: Tue Jul 18, 2023

    To apply, visit https://gustavus.edu/employment/job/2125

    jeid-6ceb6efb7b0b0c489f693ff01e252100
  • 10 Days Ago

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Database Administrator - Corporate Office (Austin, MN)
  • Hormel Foods Family of Companies
  • Austin, MN FULL_TIME
  • STAFF DATABASE ADMINISTRATOR / DATABASE ADMINISTRATOR HORMEL FOODS CORPORATION To save time applying, Hormel Foods does not offer sponsorship of job applicants for employment-based visas for this posi...
  • 1 Day Ago

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Senior Manager, Ethics and Compliance
  • 1003 Abbott Laboratories
  • Minnesota, MN FULL_TIME
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and ...
  • 14 Days Ago

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Transactions Assistant - Corporate
  • Corporate - DLA Piper Careers
  • Minneapolis, MN FULL_TIME
  • DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nation...
  • 18 Days Ago

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Associate Professor in Ethics and Business Law
  • University of St Thomas
  • Paul, MN CONTRACTOR
  • OVERVIEW Overview The Department of Ethics and Business Law in the Opus College of Business at the University of St. Thomas, in Minneapolis/St. Paul, Minnesota, invites applications for one tenure-tra...
  • 24 Days Ago

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Optometrist - Full-time - Corporate Practice - Richfield, MN
  • Corporate practice
  • Richfield, MN FULL_TIME
  • Optometrist - Full-time - Corporate Practice - Richfield, MN*New grads and experienced doctors are encouraged to apply!We are looking for comprehensive primary eye care specialists who are able to see...
  • 10 Days Ago

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Corporate Administrative Assistant
  • Skills Unlimited Staffing
  • Little Rock, AR
  • Job Description Job Description Investment firm looking for a professional and experienced Corporate Administrative Assi...
  • 3/28/2024 12:00:00 AM

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STUDENT
  • Montefiore Medical Center
  • Bronx, NY
  • Obtains exposure to hospital operations or corporate administration. Provides routine administrative support for a desig...
  • 3/27/2024 12:00:00 AM

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Office Coordinator
  • Atlantic Group - New York
  • Dallas, TX
  • Job Description Job Description The Atlantic Group has partnered with an investment firm in the Dallas, TX area. They ha...
  • 3/25/2024 12:00:00 AM

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Office Assistant (Entry-Level)
  • Katapult Network
  • Lake Elmo, MN
  • Katapult Network is designed to help college graduates with zero to two years of professional experience find their next...
  • 3/25/2024 12:00:00 AM

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Corporate Administrator
  • Murphy-Hoffman Company (MHC Kenworth)
  • Leawood, KS
  • Description: Murphy-Hoffman Company, LLC is North America's largest Kenworth truck Dealership and Leasing group. As MHC ...
  • 3/24/2024 12:00:00 AM

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Office Assistant
  • Parkers Barbecue Inc
  • Greenville, NC
  • Job Description Job Description Come and join our amazing team at Parker's Barbecue of Greenville! We are currently seek...
  • 3/24/2024 12:00:00 AM

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Office Coordinator
  • Digital Voice Systems, Inc.
  • Westford, MA
  • Job Description Job Description Digital Voice Systems, Inc. (DVSI) is seeking an Office Coordinator and inventory manage...
  • 3/24/2024 12:00:00 AM

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Administrative Assistant - Engineering & Fleet
  • UniFirst
  • Wilmington, MA
  • This position provides all administrative and clerical support to the corporate department heads and employees under the...
  • 3/15/2024 12:00:00 AM

Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North). Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Corporate Ethics Helpline Administrator jobs
$78,155 to $120,666