Contact Center Traffic and Scheduling Analyst, Sr. jobs in Grand Forks, ND

Contact Center Traffic and Scheduling Analyst, Sr. analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Being a Contact Center Traffic and Scheduling Analyst, Sr. ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst, Sr. utilizes call volume reports to coordinate and complete capacity planning within the contact center. Evaluates historical and recent performance and statistics to identify trends. Makes recommendations on how to maintain contact center key performance indicators. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Traffic and Scheduling Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Food Services Sr. Living
  • LifeCare Medical Center
  • Roseau, MN FULL_TIME
  • Highlights of your role:

    The Food Service employee prepares and serves palatable, nourishing, well-balanced diets to meet the daily nutritional and special dietary needs of patients and residents.  Tasks include store, prepare or serve food and to clean and sanitize equipment and workspaces in compliance with facility policies and procedures and state and federal laws and regulations.

     

    We invite you to join our team as we continue on our commitment of caring for generations.

    Since 1915, LifeCare Medical Center has been dedicated to providing quality healthcare in our region.  At LifeCare Medical Center, we value every person and take our patient’s healthcare needs seriously.  Our employees are the foundation for our success.  We’ve fostered a collaborative environment centered around compassion, accountability, respect and excellence. At LifeCare, you will have the opportunity to thrive in a life changing career, within a culture of teamwork, professionalism, and respect. As the third largest employer in Roseau County, LifeCare Medical Center is continually looking for motivated, dedicated, and compassionate leaders who are passionate about delivering the best in healthcare services.  We are committed to our communities and take pride in our medical heritage.

     

    Job Details:

    Location: Senior Living
    Shift: Days/Evenings
    Job Schedule:
    Hours: 32/week
    FTE: .8
    Weekends: Every other
    Holidays:  Every other
    Pay: 16.15 - 20.99

     

    What you’ll get to do in this role:

    Maintains work areas to meet sanitation and safety standards.

    Transport food carts to patient/resident units as specified.

    Prepares menu items according to recipes, spreadsheets or supervisor instructions.

    Serves the cafeteria customers in a courteous manner with accuracy in pricing and portion control.

    Assembles patient/resident meals according to diet, meal tickets, spreadsheet and/or Kardex.

    Assists in the care and maintenance of department facilities, equipment and supplies as directed.

    Ensuring food is served in a safety and timely manner.

    Follows all cleaning and temperature checklists as required per shift.

    Maintaining proper dress code including good personal hygiene.

     

    You’re an excellent fit, if you have:

     

     

     

    Benefits statement:

    LifeCare Medical Center offers an attractive benefits package for qualifying employees.  Depending upon eligibility, we offer a variety of benefits including health, dental, and life insurance.  We also offer short and long-term disability, tuition assistance, a 403(b)-retirement plan, and a generous time off package to help employees maintain a healthy work-life balance.

     

    The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

    LifeCare Medical Center is an Equal Opportunity Employer (EOE)

  • 13 Days Ago

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Sr. IT Operations Analyst (TS/SCI) - DODF3
  • QinetiQ US
  • Grand Forks, ND OTHER
  • Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50 locatio...
  • 1 Month Ago

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Sr. IT Operations Analyst (TS/SCI) - DODF3
  • QinetiQ U.S.
  • Grand Forks, ND FULL_TIME
  • Sr. IT Operations Analyst (TS/SCI) - DODF3 Job Locations 6 hours ago(3/14/2024 12:41 PM) Job ID 2024-10392 Posted Date Information Technology Job Location US-ND-Grand Forks Company Overview We are a w...
  • 1 Month Ago

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Traffic Reporter 6PR
  • Nine
  • Perth, ND FULL_TIME
  • Company DescriptionNine is a leading multi-platform media network, engaging audiences, including across our Radio Business which is home to Perth’s only commercial news talk station - 6PR. You can be ...
  • 1 Month Ago

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Local Contact Person for Pharmacovigilance with Swedish and English language
  • NOR IQVIA RDS Norway
  • Oslo, MN FULL_TIME
  • As the Local Contact for Pharmacovigilance with Swedish and English language, you will act as local contact for Pharmacovigilance for customers requiring the services for their product(s). This role c...
  • 1 Month Ago

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Wallwork Truck Center Service Advisor
  • Wallwork Truck Center
  • Grand Forks, ND FULL_TIME
  • Looking for an energetic people person to help grow Wallwork Truck Center in Grand Forks in a Service Advisor position! Monday - Friday / 8am-5pm. Pay: $60,000-$80,000/year JOB SUMMARY The role of the...
  • 13 Days Ago

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0 Contact Center Traffic and Scheduling Analyst, Sr. jobs found in Grand Forks, ND area

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Travel Nurse RN - CVICU - $2,098 per week
  • Supplemental Health Care
  • Grand Forks, ND
  • Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Grand Forks, North Dakota. Job D...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - CVICU - $2,206 per week
  • Supplemental Health Care
  • Grand Forks, ND
  • Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Grand Forks, North Dakota. Job D...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - CVICU - $2,098 per week
  • Hiring Now!
  • Grand Forks, ND
  • Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Grand Forks, North Dakota. Job D...
  • 4/18/2024 12:00:00 AM

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Travel Physical Therapist - $2,206 per week
  • Hiring Now!
  • Grand Forks, ND
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Grand Forks, North Dakota. Job Descr...
  • 4/18/2024 12:00:00 AM

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Travel Nurse RN - CVICU - $2,206 per week
  • Hiring Now!
  • Grand Forks, ND
  • Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Grand Forks, North Dakota. Job D...
  • 4/17/2024 12:00:00 AM

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Travel Physical Therapist - $2,022 per week
  • Hiring Now!
  • Grand Forks, ND
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Grand Forks, North Dakota. Job Descr...
  • 4/17/2024 12:00:00 AM

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Travel Speech Language Pathologist - $2,122 per week
  • PRN Healthcare
  • Grand Forks, ND
  • Supplemental Health Care is seeking a travel Speech Language Pathologist for a travel job in Grand Forks, North Dakota. ...
  • 4/17/2024 12:00:00 AM

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Travel CT Technologist - $2,422 per week
  • Hiring Now!
  • Grand Forks, ND
  • Supplemental Health Care is seeking a travel CT Technologist for a travel job in Grand Forks, North Dakota. Job Descript...
  • 4/16/2024 12:00:00 AM

Grand Forks is 74 miles (119 km) north of the Fargo-Moorhead area and 145 miles (233 km) south of Winnipeg, Manitoba. Grand Forks is on the western bank of the Red River of the North in an area known as the Red River Valley. The term "forks" refers to the forking of the Red River with the Red Lake River near downtown Grand Forks. According to the United States Census Bureau, the city has a total area of 20.09 square miles (52.03 km2), of which, 19.91 square miles (51.57 km2) is land and 0.18 square miles (0.47 km2) is water. Since it is in one of the flattest parts of the world, the city has f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Traffic and Scheduling Analyst, Sr. jobs
$63,524 to $86,133
Grand Forks, North Dakota area prices
were up 0.8% from a year ago