Contact Center Traffic and Scheduling Analyst, Sr. jobs in Essex, VT

Contact Center Traffic and Scheduling Analyst, Sr. analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Being a Contact Center Traffic and Scheduling Analyst, Sr. ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst, Sr. utilizes call volume reports to coordinate and complete capacity planning within the contact center. Evaluates historical and recent performance and statistics to identify trends. Makes recommendations on how to maintain contact center key performance indicators. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Traffic and Scheduling Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Net Revenue Finance Analyst Sr.
  • University of Vermont Medical Center
  • South Burlington, VT FULL_TIME
    Job Details
    Job Ref:
    R0062580
    Category:
    Finance and Accounting
    Employment Type:
    Full Time
    Health Care Partner:
    The University of Vermont Medical Center
    Location:
    40 IDX Dr, South Burlington, VT
    Department:
    Revenue, Finance & Reimbursement
    Job Type:
    Regular
    Primary Shift:
    Day
    Hours:
    8:00 am - 5:00 pm
    Hours per Week:
    40
    Weekend Needs:
    None
    Pay Rate:
    $34.39 - $51.58 per hour

    JOB DESCRIPTION:

    The Senior Net Revenue Finance Analyst is responsible for overseeing the maintenance of the monthly Accounts Receivable net revenue model and schedules, and administering the Kodiak Revenue Cycle Analytics system. The Senior Net Revenue Finance Analyst is a key organizational contact related to all AR and net revenue questions and audits, for both internal leaders and external financial auditors, and provides internal training and education to organizational leaders and peers. The Senior Net Revenue Finance Analyst is a high level independent contributor within the UVM Medical Center. Successful performance in this position directly impacts the financial performance of the organization and is highly visible to Senior Leadership.

    EDUCATION:

    Minimum of a Bachelor's Degree in finance, accounting or related business discipline required. CPA or Master's Degree preferred. An equivalent combination of education and experience from which comparable knowledge and abilities were acquired may be considered.

    EXPERIENCE:

    Three or more years of progressive, successful experience in health care finance or accounting required. At least two years of experience in health care AR valuation preferred. The candidate must possess a proven ability to perform sophisticated data analysis and present results to financial and operational leadership.


    The UVM Health Network is dedicated to creating a workplace that is diverse, equitable, accessible, and inclusive for our employees, patients and communities we serve. This commitment will be included in all strategies and policies and will represent who we are as an organization.

     

  • 26 Days Ago

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Contact Center Supervisor
  • New England Federal Credit Union
  • South Burlington, VT FULL_TIME
  • Position: Contact Center Supervisor Hours: Normal schedule between: Monday-Friday, 8:00am – 6:00pm, and every other Saturday, 9:00am-1:00pm, w/alternate day off Location: 88 Technology Park Way in Sou...
  • 21 Days Ago

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Contact Center Member Service Associate
  • New England Federal Credit Union
  • Montpelier, VT FULL_TIME
  • New England Federal Credit Union is recruiting for Member Service Associates to join our Contact Center in South Burlington OR Montpelier! These team members will provide efficient, accurate, and poli...
  • 1 Month Ago

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Radiology Scheduling Specialist
  • University of Vermont Medical Center
  • Burlington, VT FULL_TIME
  • Job Ref:R0042651 Location:111 Colchester Ave, Burlington, VT Category:Administration Employment Type:Per Diem (position has no committed hours and is not benefit eligible) Hospital:The University of V...
  • Just Posted

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Radiology Medical Assistant/Scheduling Specialist
  • Central Vermont Medical Center
  • Berlin, VT OTHER
  • We are more than just science. At our heart, we are 1,700 employees united by an inspiration to care for our community. We are CVMC. We are seeking a per diem Medical Assistant/Scheduling Specialist t...
  • 4 Days Ago

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Traffic Control Flagger
  • ADA Traffic Control
  • Middlebury, VT FULL_TIME
  • ADA Traffic Control is an exciting family-run company providing services to work zones all over Vermont, Maine and New Hampshire. This is a perfect opportunity for starting a career with amazing growt...
  • 21 Days Ago

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0 Contact Center Traffic and Scheduling Analyst, Sr. jobs found in Essex, VT area

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Lab - Specimen Collector
  • All Medical Personnel
  • Burlington, VT
  • p> About Our Client: Join a company that has been ranked one the best places to work and stands as an industry leader in...
  • 3/28/2024 12:00:00 AM

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Senior Income Tax Analyst - Remote
  • Avnet
  • Montpelier, VT
  • **Who We Are:** At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions compan...
  • 3/28/2024 12:00:00 AM

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SAP Enterprise Architect
  • Concentrix
  • Montpelier, VT
  • Job Title: SAP Enterprise Architect Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + We...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Skilled Nursing Facility - $1,842 per week
  • Adventist Health
  • Barre, VT
  • Supplemental Health Care is seeking a travel nurse RN Skilled Nursing Facility for a travel nursing job in Barre, Vermon...
  • 3/28/2024 12:00:00 AM

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Sr Customer Contract Analyst (Remote, US)
  • Syneos Health Careers
  • Morrisville, VT
  • Description Senior Customer Contract Analyst Syneos Health® is a leading fully integrated biopharmaceutical solutions or...
  • 3/27/2024 12:00:00 AM

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Travel Nurse RN - Manager - $1,842 per week
  • Adventist Health
  • Barre, VT
  • Supplemental Health Care is seeking a travel nurse RN Manager for a travel nursing job in Barre, Vermont. Job Descriptio...
  • 3/27/2024 12:00:00 AM

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Travel Nurse RN - Manager - $1,842 per week
  • Adventist Health
  • Burlington, VT
  • Supplemental Health Care is seeking a travel nurse RN Manager for a travel nursing job in Burlington, Vermont. Job Descr...
  • 3/26/2024 12:00:00 AM

Essex is the most populous town in the U.S. state of Vermont and the second most populous incorporated area in Chittenden County, Vermont and the entire state of Vermont, with the first (in both cases) being Burlington, Vermont at 42,452 according to a 2015 U.S. census estimate. Essex has an estimated population of 21,199 in 2016. The village of Essex Junction is located within the town, and that village is home to the state of Vermont's busiest Amtrak station and largest private employer, GlobalFoundries. Vermont Route 289 crosses the town from east to west. Essex is located in central Chitte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Traffic and Scheduling Analyst, Sr. jobs
$66,416 to $90,054
Essex, Vermont area prices
were up 1.6% from a year ago