Contact Center Team Leader (Includes Selling) jobs in Ventura, CA
Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Contact Center Team Leader (Includes Selling) jobs
- Jack in the Box
-
Ventura, CA
FULL_TIME
-
Team Leaders
Great employees deserve great benefits!
- Bonus 4 x per year
- Paid Vacation
- Advancement opportunities
- 401(k) plan with company match
- Tuition Assistance
- FREE meals on your shift
- Medical, dental and vision coverage
Eligibility in Jack’s benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status.
Satisfy your craving at Jack in the Box
Bring home the bacon, and put a burger on it. Feel empowered to act as the first-line operational supervisor training and leading team members. We want you to have fun in everything you do and know that we are here to help you learn new things and grow as an individual.
Supervise and:
- Assist in managing the daily activities to achieve excellent performance
- Role model behavior that motivate and inspire others
- Create an environment that is fun, friendly, clean and safe
- Demonstrate a strong awareness and concern for food quality and safety
- Work in a fast-paced and high energy environment that requires you to shift priorities
You need to:
- Have a minimum of 6 months experience in the restaurant industry
- Read and write in English
- Have the ability to lift and carry 10-65 lbs.
- Be willing and able to work a flexible schedule
Pay Range: $21.75 - $22.75
- 18 Days Ago
- Jack in the Box
-
Oxnard, CA
FULL_TIME
- Team LeadersGreat employees deserve great benefits!Bonus 4 x per yearPaid VacationAdvancement opportunities401(k) plan with company matchTuition AssistanceFREE meals on your shiftMedical, dental and v...
- 18 Days Ago
- Jack In The Box | Bromley-Ocean View Foods
-
Simi Valley, CA
FULL_TIME
- As the Team Leader you will act as the first-line operational supervisor responsible for training and leading team members in providing a great guest experience. You will create an environment that is...
- 20 Days Ago
- Jack In The Box | Bromley-Ocean View Foods
-
Oxnard, CA
FULL_TIME
- As the Team Leader you will act as the first-line operational supervisor responsible for training and leading team members in providing a great guest experience. You will create an environment that is...
- 20 Days Ago
- Jack in the Box
-
Simi Valley, CA
FULL_TIME
- Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, ...
- 20 Days Ago
- Jack in the Box
-
Newbury, CA
FULL_TIME
- Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, ...
- 20 Days Ago
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- Ventura, CA
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0 Contact Center Team Leader (Includes Selling) jobs found in Ventura, CA area
- Pennymac
-
Moorpark, CA
- PENNYMAC: Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integr...
- 4/26/2024 12:00:00 AM
- Freeway Funding
-
Camarillo, CA
- Customer Service Representative Location: Camarillo, CADepartment: Customer Service/Collections Type: Full TimeMin. Expe...
- 4/25/2024 12:00:00 AM
- Albertsons
-
Ventura, CA
- Job Description A Day in the Life: Our sales and store support teams, also known as clerks in the grocery world, play an...
- 4/25/2024 12:00:00 AM
- O'Reilly Auto Parts
-
Oxnard, CA
- Compensation Pay Range: $16.00 - $22.00 The Parts Specialist will provide all retail and installer customers with a high...
- 4/25/2024 12:00:00 AM
- Western Growers
-
Oxnard, CA
- **Description** Join our team of dedicated professionals who are committed to ensuring our clients can provide affordabl...
- 4/25/2024 12:00:00 AM
- Ventura County, CA
-
Ventura, CA
- Salary : $35,088.46 - $51,261.30 Annually Location : throughout Ventura County, CA Job Type: Various Job Number: 1328HCA...
- 4/22/2024 12:00:00 AM
- CenCal Health
-
Santa Barbara, CA
- Job Details Job Location Main Office - Santa Barbara, CA Position Type Full Time Job Category Member Services Descriptio...
- 4/22/2024 12:00:00 AM
- Western Dental & Orthodontics
-
Ventura, CA
- Overview: Our General Dentists perform a variety of preventative, restorative, endodontic, and surgical procedures that ...
- 4/18/2024 12:00:00 AM
About Ventura, California
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