Contact Center Team Leader (Includes Selling) jobs in Sitka, AK

• Some knowledge of adolescent development.
• Ability to teach adolescents leadership, teamwork, service to community, health, hygiene, physical training, first aid and CPR, and outdoor skills.
• Ability to promote socially acceptable attitudes and behaviors, use tact, recognize that value systems may vary, treat individuals with respect and consideration, reason logically and arrive at sound conclusions.
• Ability to develop and encourage teamwork.
• Ability to read and comprehend policies, procedures, manuals, and other written material.

A high school diploma or GED;
AND
Six months of work experience, paid or volunteer.
AND
Possession of a valid driver license;
AND
Must be 21 years of age or older.

Substitutions:
Completed coursework from an accredited college may substitute for the required work experience (3 semester hours or 4 quarter hours equal one month of work experience).

Special Requirement:
As a condition of continued employment, individuals employed as an AMYA Team Leader must obtain a State of Alaska Commercial Driver License (CDL) with "P" endorsement within 90 days of initial appointment.

As a condition of continued employment, individuals employed as an AMYA Team Leader must obtain American Red Cross Basic First Aid and CPR Instructor Certification within 180 days of initial appointment.

Special Note: 
As part of the examination process, an extensive background investigation will be conducted. The investigation includes a criminal record check and a review of work history to determine fitness of character and suitability for work around at-risk youth in an educational environment. Conviction of a crime will not automatically preclude appointment; the circumstances involved in the conviction will be considered.

AMYA Team Leaders are required to obtain and possess a CDL, subsequent to a conditional job offer, candidates are required to submit to and pass a pre-employment drug test and driving history background check as required by 49 CFR 382, unless otherwise exempted. Additionally, upon obtaining their CDL, AMYA Team Leaders will be subject to random, reasonable suspicion, and post-accident drug and alcohol testing as required by 49 CFR 382.

AMYA Team Leaders work a nonstandard workweek, which may require rotation between day, evening and graveyard shifts, and may include weekends and holidays.

Use of tobacco products in the presence of the cadets enrolled at the AMYA is not permitted; the use of tobacco products is only permitted in designated locations. 

• A list of 3 professional references with knowledge of your experience and ability to perform in this job class.  The list should contain name, title and daytime telephone number.  One reference should be your current or prior supervisor.
• If you are a current or former State of AK employee, provide your last performance evaluation or a statement that no evaluation has been completed.  Non-state applicants, please provide your last employment evaluation.
• The previous commercial driving employment history for the ten (10) years preceding the interview, if applicable.
• Copies of degree, college or vocational school transcripts, if using education to meet the MQs.
• Copy of DMV 5 year driving record, instructions on how to obtain this can be found here:   http://doa.alaska.gov/dmv/akol/recordfx.htm
• Copy of Alaska Driver License in order to meet the MQs of this position.