Contact Center Team Leader (Includes Selling) jobs in South Carolina
Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Contact Center Team Leader (Includes Selling) jobs
- Rupesh Patel Home Selling Team
-
Spartanburg, SC
FULL_TIME
-
Are you an experienced Sales Manager or Team Leader looking for more opportunity?
Maybe you are an experienced sales agent/team leader who knows their strengths are managing, nurturing, teaching or holding others accountable, rather than selling. We have salespeople in our real estate office who need coaching, encouragement and accountability for goals.
Your management objective is to increase the performance of each member of our sales team, specifically increasing the deals closed from each salesperson’s database/center of influence.
You’ll join a great team of people here. We’re all looking to you for coaching, leadership and support to help us hit our sales goals!
If you’re up for the challenge, please apply today.
Compensation:$65,000
Responsibilities:- Attain organizational sales goals and revenues by creating a sales strategy
- Meet with sales team to help in setting individual sales targets
- Monitor the achievement of sales objectives by the sales team
- Manage a sales team and provide leadership, training and coaching
- Develop and identify new business opportunities
- Proven success as a Sales Manger or team lead
- Strong technology background with the ability to learn and master new software
- Have prior experience in sales
- Experience in all aspects of planning and implementing sales strategy
- Proven organizational and planning ability
The Rupesh Patel Home Selling Team is a Top-Selling Team in the Upstate SC real estate market. We are looking for motivated individuals who want to succeed at the highest level. We are committed to developing our team members and helping each one succeed. Come grow with us! - 2 Days Ago
- Roper St. Francis Healthcare
-
Ladson, SC
FULL_TIME
- Job Summary: The Contact Center Team Lead is a point of contact for team members and handles follow-up on in and outbound patient/office inquiries. The Team Lead must be knowledgeable and available to...
- 3 Days Ago
- Rupesh Patel Home Selling Team
-
Spartanburg, SC
FULL_TIME
- Are you determined to help buyers find the home of their dreams? We’re looking for a knowledgeable and enthusiastic buyer’s agent to join our team. You’ll act as the buyer’s main point of contact from...
- 9 Days Ago
- Rupesh Patel Home Selling Team
-
Spartanburg, SC
FULL_TIME
- We’re hiring for a real estate inside sales agent to join our top-performing team. You’ll be responsible for converting pre-qualified leads into new clients and following up with existing customers to...
- 9 Days Ago
- Rupesh Patel Home Selling Team
-
Spartanburg, SC
FULL_TIME
- We’re looking for an experienced real estate inside sales agent to play a key role on our team. The ideal applicant has a knack for identifying sales opportunities, generating qualified leads, and fun...
- 9 Days Ago
- Rupesh Patel Home Selling Team
-
Spartanburg, SC
FULL_TIME
- We are looking for dedicated Real Estate Sales Agents who are motivated and passionate about making the home-buying experience as simple and streamlined as it can be. We need people to join our dynami...
- 10 Days Ago
Contact Center Team Leader (Includes Selling) jobs at Popular Companies
- TBC Corp.
-
Palm Beach Gardens, FL
- **Customer Service Specialist I** **Location:** Palm Beach Gardens, FL, US, 33410 **Description** We have an immediate c...
- 4/19/2024 12:00:00 AM
- Insight Global
-
Tucson, AZ
- Position: Call Center Insurance Service Lead Location: Tucson, AZ 85730 Duration: Fulltime Salary Range: $42,000-48,000 ...
- 4/17/2024 12:00:00 AM
- HCLTech
-
Tampa, FL
- Job Description Job Description 2-4 years of relevant Banking and Cards/Consumer Loans experience Lending Contact Center...
- 4/17/2024 12:00:00 AM
- Amsdell Companies
-
Cleveland, OH
- Job Description Job Description Cleveland Based Amsdell Companies/Compass Self-Storage is a growing self-storage company...
- 4/17/2024 12:00:00 AM
- Insight Global
-
Tucson, AZ
- Position: Call Center Insurance Service Lead Location: Tucson, AZ 85730 Duration: Fulltime Salary Range: $42,000-48,000 ...
- 4/17/2024 12:00:00 AM
- Worcester Bosch Group
-
Worcester, MA
- **Graduate Customer Experience Training Advanced Apprentice** * Cotswold Way, Worcester, UK * Full-time * Legal Entity: ...
- 4/17/2024 12:00:00 AM
- Forrest Solutions
-
Cornelius, NC
- Join Our Team! ?? Tire Brand Call Center Team Lead Wanted! Are you a dynamic and motivated leader with a passion for cus...
- 4/16/2024 12:00:00 AM
- WITMER PUBLIC SAFETY GROUP INC.
-
Coatesville, PA
- Description This position is responsible for providing administrative and clerical services support to the Customer Serv...
- 4/15/2024 12:00:00 AM