Contact Center Team Leader (Includes Selling) jobs in Houma, LA

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Team Leader
  • Carrols Corporation
  • Ponchatoula, LA FULL_TIME
  • Team Member

    Opportunity Awaits!

    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way.

    What Does a TEAM MEMBER do?

    • Serves our sizzling burgers to hungry customers
    • Welcomes the customer, takes accurate orders and manages their payments operating a cash register
    • Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards


    Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards.

    We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while.

    Our People are Made To Order
    We are looking for awesome people to be on our team!

    • You must be at least 16 years old
    • You must be able to work in a fast-paced environment with your team

    Working Hard!
    The Team Member Position requires several physical demands including:

    • Remaining on your feet for several hours at a time
    • Lifting and carrying up to 25 pounds
    • Manual dexterity as it pertains to pressing and grabbing
    • Ability to communicate and read
    • Frequent bending, kneeling, stooping and reaching

    Carrols Cares
    We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits!

    Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students’ dreams of going to college a reality!


    Real Good Food
    Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!

    Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

  • 10 Days Ago

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Team Leader
  • The Escape Game
  • Orleans, LA FULL_TIME
  • POSITION DESCRIPTION: Team Leaders exist to encourage, challenge, serve, and empower their team to uphold our service and hospitality standards. They are ultimately responsible for the success or fail...
  • 10 Days Ago

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Team Leader
  • Carrols Corporation
  • Franklinton, LA FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 11 Days Ago

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Team Leader
  • McAlister's Deli
  • Metairie, LA FULL_TIME
  • Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the...
  • 14 Days Ago

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Team Leader
  • Carrols Corporation
  • Bogalusa, LA FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 6 Days Ago

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Team Leader
  • Moe's
  • Metairie, LA FULL_TIME
  • Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the...
  • 23 Days Ago

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0 Contact Center Team Leader (Includes Selling) jobs found in Houma, LA area

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Manager - Picture Framing Sales Team - HOURLY RATE + BONUS POTENTIAL, WILL TRAIN
  • Michaels Stores, Inc.
  • Houma, LA
  • Store - HOUMA, LA Lead and coach a team of framers who focus on building customer relationships while creating a framing...
  • 4/19/2024 12:00:00 AM

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Certified Nursing Assistant - Full Time - Night Shift - St. Anne
  • Ochsner Health
  • Raceland, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 4/18/2024 12:00:00 AM

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Certified Nursing Assistant- Night Shift - Full Time - Chabert Campus
  • Ochsner Health
  • Houma, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 4/17/2024 12:00:00 AM

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Customer Service Advisor - Open Interviews - Metairie, LA
  • Goodyear
  • Metairie, LA
  • ** Customer Service Advisor - Open Interviews - Metairie, LA** Date: Jul 14, 2021 Location: Metairie, LA, US, 70002-4801...
  • 4/17/2024 12:00:00 AM

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Assistant Service Manager - Kenner, LA
  • Goodyear
  • Kenner, LA
  • ** Assistant Service Manager - Kenner, LA** Date: Jan 19, 2022 Location: Kenner, LA, US, 70062-5428 Company: Goodyear Jo...
  • 4/16/2024 12:00:00 AM

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Assistant Service Manager - Metairie, LA
  • Goodyear
  • Metairie, LA
  • ** Assistant Service Manager - Metairie, LA** Date: Feb 24, 2022 Location: Metairie, LA, US, 70002-4801 Company: Goodyea...
  • 4/16/2024 12:00:00 AM

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MASTER MERCHANDISER
  • Driveline
  • Houma, LA
  • Job Description Retail Merchandisers Needed! Earn $$10.00 / hour - Flexible Hours and Workdays - Make Your Own Schedule!...
  • 4/16/2024 12:00:00 AM

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RN-Med Surg/Tele/SD - Night Shift - Full Time - Chabert
  • Ochsner Health
  • Houma, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 4/15/2024 12:00:00 AM

Houma (/ˈhoʊmə/ HOH-mə) is the largest city in the parish seat of Terrebonne Parish, Louisiana, United States and the largest principal city of the Houma–Bayou Cane–Thibodaux Metropolitan Statistical Area. The city's powers of government have been absorbed by the parish, which is now run by the Terrebonne Parish Consolidated Government. The population was 33,727 at the 2010 census, an increase of 1,334 over the 2000 tabulation of 32,393. Many unincorporated areas are adjacent to the city of Houma. The largest, Bayou Cane, is an urbanized area commonly referred to by locals as being part of Hou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$64,525 to $89,583
Houma, Louisiana area prices
were up 1.2% from a year ago