Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Real Estate Agent - High Quality Zillow Leads, Training and Expert Coaching Provided!
Are you looking for High Quality Leads so you can close more deals and make more money?
Our industry-leading technology and team are the high-tech alternative for reliable real estate lead generation. Don't waste your time with rejections. We take care of all of it, generating leads through our website and extensive online advertising—and passing them on to you.
One of biggest Zillow partners in Riverside County by lead flow count and our average agent on our team is making more than $150k per year!
Whether you're new to the real estate industry or are a more experienced agent looking to take your career to the next level, The Blake Cory Home Selling Team can get you there.
Who are we?
The Blake Cory Home Selling Team is a customer-centric real estate team.
From the technology we build to our training academy, everyone at The Blake Cory Home Selling Team is empowered to make meaningful decisions and drive change. We combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient.
At The Blake Cory Home Selling Team, we offer High Quality Leads, excellent growth potential, and the opportunity to make a significant impact—and we're looking for realtors to join our brokerage.
What's in it for you?
Technology
Leads
Coaching and support
Best of all, there are no franchise fees! We want you keeping more of your hard-earned money!
Whether you’re a seasoned professional, or early in your real estate career, we invite you to take the next step and launch your career with The Blake Cory Home Selling Team today!
Job Type: Full-time
Pay: $100,000.00 - $300,000.00 per year
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Work Location: In person
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0 Contact Center Team Leader (Includes Selling) jobs found in Coachella, CA area