Contact Center Scheduling Supervisor jobs in Shreveport, LA
Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduling Supervisor jobs
Customer Contact Center Rep
- Farmers Bank & Trust
-
Texarkana, TX
FULL_TIME
-
Customer Contact Center Rep
At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of “call centers” leave customers wishing they didn’t have to call. We strive to be different!
Responsibilities/Duties
Would you find it fun and challenging to:- Be the first point of contact for our customers who call in, sometimes with only questions, but many times with account problems;
- Help customers find the answers they need while protecting them from giving out information to other people who would misuse it;
- Pay attention to the details that the customers give you, and ask questions if you need to verify further, to make sure each caller is who they say they are and that their request is legitimate;
- When you are not able to help a caller, find the person in the Bank who can;
- Build relationships with your phone customers so you can help them figure out which products and services will help them the most;
- Having growth and advancement opportunities; and
- On those days when you have callers who may be a bit testy, creatively figuring out ways to make their day!
Required Qualifications- High School diploma or GED
- At least 12 months of experience in customer service or banking
- Great communication skills
- Must put HEART into everything you do!
- H – Honor
- E – Excellence
- A – Adaptability
- R – Respect
- T – Teamwork
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodation@MyFarmers.bank and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. - 1 Month Ago
Customer Contact Center Rep
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 23 Days Ago
Customer Contact Center Rep. PT
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 3 Days Ago
Supervisor center
- L Brands
-
Shreveport, LA
FULL_TIME
- Description At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customer...
- 14 Days Ago
Fulfillment Center Supervisor (Weekend)
- Cart.com, Inc.
-
Center, TX
FULL_TIME
- Job Description: Who We Are: We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leadin...
- 28 Days Ago
Distribution Center Supervisor
- Blue Signal
-
Shreveport, LA
FULL_TIME
- Our client is a leading provider in pharmaceutical distribution committed to delivering high-quality healthcare solutions. With a focus on efficiency, compliance, and employee well-being, they strive ...
- 2 Months Ago
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0 Contact Center Scheduling Supervisor jobs found in Shreveport, LA area
Psych-Med Unit Certified Nurse Assistant - CNA Required
- UHS
-
Shreveport, LA
- Responsibilities Brentwood Hospital is looking for a dynamic Certified Nurse Assistant for our Psych-Med Unit! If you ha...
- 4/19/2024 12:00:00 AM
Director of Performance Improvement
- UHS
-
Shreveport, LA
- Responsibilities Brentwood Hospital is looking for a dynamic Director of Performance Improvement! If you have a desire t...
- 4/19/2024 12:00:00 AM
Associate Clinical Specialist - Breeding Facility Technician
- Louisiana State University Health Sciences Center Shreveport
-
Shreveport, LA
- Position Details Expiration Date 3/21/2024 Department CA Animal Resources Position Type Professional Location Shreveport...
- 4/19/2024 12:00:00 AM
Nursing Assistant - Telemetry
- Department Of Veterans Affairs
-
Shreveport, LA
- Summary The Nursing Assistant - Telemetry Technician will report to Overton Brooks VA Medical Center in Shreveport, La. ...
- 4/19/2024 12:00:00 AM
Travel Nurse RN - ICU - Intensive Care Unit - $1,544 per week
- Hiring Now!
-
Shreveport, LA
- Fusion Medical Staffing-Nursing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Shrev...
- 4/19/2024 12:00:00 AM
Travel Occupational Therapist - $1,844 per week
- Hiring Now!
-
Shreveport, LA
- Fusion Medical Staffing-Therapy is seeking a travel Occupational Therapist for a travel job in Shreveport, Louisiana. Jo...
- 4/19/2024 12:00:00 AM
Env Svcs Wkr/housekeeper
- Universal Health Services
-
Shreveport, LA
- Responsibilities Brentwood Hospital is looking for dynamic Housekeeping Technicians! If you have a desire to work in an ...
- 4/16/2024 12:00:00 AM
Sr Behavior Scientist - Innovation Ochsner - Remote
- Ochsner Health System
-
Shreveport, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 4/15/2024 12:00:00 AM
About Shreveport, Louisiana
Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of the I-20 Cyber Corridor linking the tech-centered Dallas-Fort Worth, Shreveport-Bossier, Greater Monroe, and Greater Atlanta metropolitan areas together. The city of Shreveport is 188 miles from Dallas, 98 miles from Tyler, and 41 miles from Marshall, Texas; 215 miles from Little Rock and 73 miles from Texarkana, Arkansas; and 250 miles from the state capital of Baton Rouge, 99 miles from Monroe, 69 miles from Ruston, and 30 miles from Minden, Lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Supervisor jobs
$62,658 to $87,121
Shreveport, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago