Contact Center Scheduling Supervisor jobs in Murrieta, CA

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Remote Contact Center Specialist
  • Barbara's Answering Services
  • Claremont, CA FULL_TIME
  • Full Job Description

     

    Interested candidates should send their resume to (billing@ barbaras answering service. com)


    Barbara's Answering Services is to provide a world-class customer experience, starting with the Contact Center, in line with its industry-disrupting Ultimate Intelligent TechLuxury Electric Vehicle and related product and service offerings. The Contact Center Specialist for Barbara's Answering Services Customer Support Contact (Call) Center will be one of a tight-knit internal team serving as the company’s representative to inquiries from leads and drivers. This position requires a high-level customer and employee interaction, so the ideal candidate will require a strong level of customer service skills and experience.


    This position will be responsible for responding in a timely, accurate, effective, and friendly manner to any and all inquiries as part of a team tasked with developing and enhancing relationships with current and future Barbara's Answering Services drivers, as well as with internal and 3rd party teams and vendors to ensure issues are optimally and efficiently resolved. Successful associates will work well in a demanding environment with both independent and team priorities, will contribute to the ongoing upkeep of knowledge content and will stay apprised of company offerings, and will provide valuable, actionable insights from the Voice of the Customer to drive optimal product, service and process offerings.

    The Candidate will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment. Work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

    Basic Qualifications:

     

    • Minimum 3 years of relevant, successful work experience, including customer service and administrative tasks
    • High School diploma or GED
    • Excellent verbal and written communication skills
    • Exceptional customer service skills and ability to make intuitively sound decisions to support a positive experience for the driver, supporting both the driver and the company
    • Ability to effectively prioritize and multitask with or without direction
    • Proficient with computer programs such as Microsoft Windows, Office, Outlook, and Salesforce. Ability to effectively navigate web browsers and multiple internal systems
    • Ability to follow verbal and written instructions with attention to detail
    • Passion to learn new and innovative automotive technologies and related offerings
    • Self-motivated to stay on top of product details, updates and changes
    • Helpful attitude to assist and teach others on the team
    • Establish and maintain positive, cooperative, working relationships internally and externally
    • Work in a team-based environment and achieve common goal
    • Schedule flexibility
    • Excited about providing best-in-class customer service in a cutting-edge industry


     Benefits

     

    • Equity grants for every employee
    • Healthcare dental vision benefits (Free for you/discounted for family)
    • 401(k) options
    • Relocation assistance reimbursement
    • Casual dress code relaxed work environment
    • Culturally diverse, progressive atmosphere
    • “Soul of Faraday” community outreach team

    Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

     Benefits

     

    • Equity grants for every employee
    • Healthcare dental vision benefits (Free for you/discounted for family)
    • 401(k) options
    • Relocation assistance reimbursement
    • Casual dress code relaxed work environment
    • Culturally diverse, progressive atmosphere
    • “Soul of Faraday” community outreach team

    Barbara's Answering Services is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
     

  • 2 Months Ago

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Scheduling Supervisor
  • RadNet
  • Temecula, CA FULL_TIME
  • This position will consist of Supervise scheduling activities to ensure smooth and efficient patient flow for our imaging centers. With guidance from the Scheduling Manager, manage a scheduling team o...
  • 9 Days Ago

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Scheduling Supervisor
  • RadNet
  • Riverside, CA FULL_TIME
  • Scheduling Supervisor Knowledgeable and effective leader wanted to help lead our Riverside Scheduling Center's team in Riverside, CA as a Scheduling Supervisor. Under the direction of the Scheduling M...
  • 10 Days Ago

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Bilingual Spanish BCBA (Clinical Director) - Flexible Scheduling and Perks
  • Center for Social Dynamics
  • Fontana, CA FULL_TIME
  • DescriptionAre you a self-motivated, hands-on individual looking to do something passionate and meaningful with your career? Join us as we open a world of possibilities. We are currently seeking a Boa...
  • 1 Month Ago

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Call center supervisor
  • PIH Health
  • Menifee, CA FULL_TIME
  • The IDS Call Center Supervisor reports directly to IDS Call Center Management. He / She creates a smooth functioning environment through staff leadership, by setting and achieving objectives through i...
  • 20 Days Ago

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Call Center Supervisor
  • Quality Mobile Home Services
  • Elsinore, CA FULL_TIME
  • Quality Mobile Home Services in Lake Elsinore, CA is calling all go-getters to apply to join our amazing team as a full-time Call Center Supervisor! WHY YOU SHOULD JOIN OUR TEAM We are a leading compa...
  • 23 Days Ago

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0 Contact Center Scheduling Supervisor jobs found in Murrieta, CA area

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Senior Technical Customer Care Associate
  • Fortune Brands & Security, Inc.
  • Irvine, CA
  • **Senior Technical Customer Care Associate** * 3 Parker, Irvine, CA 92618, USA * Full-time * Department: Customer Servic...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Suburban Propane, LP
  • Placentia, CA
  • > > **Customer Service Representative** **Placentia , CA** **JOB ID: 7954** **JOB CATEGORY: Customer Service** **POSITIO...
  • 3/27/2024 12:00:00 AM

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CCSB - Customer Service Representative
  • Western Growers
  • Irvine, CA
  • **Description** Join our team of dedicated professionals who are committed to ensuring our clients can provide affordabl...
  • 3/27/2024 12:00:00 AM

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Client Services Associate
  • SPS North America, Inc
  • Santa Ana, CA
  • Job Details Level Experienced Job Location DBSA - Santa Ana, CA Position Type Full Time Salary Range $18.00 Job Category...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative I
  • Village Management Services, Inc
  • Laguna Woods, CA
  • Job Description Job Description JOB SUMMARY: Under supervision, answers resident and company requests for service both b...
  • 3/26/2024 12:00:00 AM

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Customer Product Support - Hybrid/Remote
  • Generac Power Systems
  • Irvine, CA
  • *This position offers remote and hybrid capabilities following a minimum of 90 days in office and is contingent upon you...
  • 3/25/2024 12:00:00 AM

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Preschool Services Coordinator for San Bernardino South West Unit
  • St. Elizabeth's Medical Center
  • San Bernardino, CA
  • SUMMARY: Under the direct supervision of the Program Manager is responsible for coordinating the services and support av...
  • 3/25/2024 12:00:00 AM

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Director of Animal Services
  • City of Mission Viejo, CA
  • Mission Viejo, CA
  • Salary: $140,441.60 - $200,116.80 Annually Location : Animal Shelter - 28095 Hillcrest Drive Mission Viejo, CA Job Type:...
  • 3/24/2024 12:00:00 AM

Murrieta is a city in southwestern Riverside County, California, United States. The population of Murrieta was 103,466 at the 2010 census. Murrieta experienced a 133.7% population increase between 2000 and 2010, according to the most recent census, making Murrieta one of the fastest growing cities in the state. This population boom in 2010 surpassed the population of the historically larger and more commercial city of Temecula to the south for the first time since the incorporation of either city. Temecula and Murrieta together form the southwestern anchor of the Inland Empire region. The Murr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Supervisor jobs
$74,297 to $103,300
Murrieta, California area prices
were up 3.0% from a year ago