Contact Center Scheduling Supervisor jobs in Lompoc, CA

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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RN Shift Supervisor
  • Lompoc Valley Medical Center
  • Lompoc, CA OTHER
  • Salary Range: $50.04 - $68.98

    Pay rates are determined based on experience and internal equity.

    Position Summary:

    • This position is directly supervised by the Director of Nursing.
    • The Shift Supervisor is a Registered Nurse who is responsible for one shift.
    • Conducts shift operations for the Nursing Department.  This includes communicating resident care information to physicians, families and staff.
    • Overseeing the delivery of services and acting to achieve desired outcomes.
    • Coordinates closely with the Charge Nurse.
    • Must work well under stress or tight deadlines.
    • Must work well with supervisors, co-workers, patients/residents, family members and visitors.

     District Responsibility: 

    • Support of the District Mission and Values
    • Demonstrate Respect, Professionalism and Courtesy to all patients, visitors, other providers and coworkers, as delineated in the LVMC “Commitment to Care”.
    • Constantly use C-I-CARE principles when communicating with others.
    • Performance Improvement Activities
    • Professional Development

    Position Duties/Responsibility:

    • Oversees the delivery of care given by the Nursing staff. Evaluates if department procedures are followed, if actions are appropriate for the resident’s needs and if resident’s needs have changed.
    • Responds to situations found needing improvement.  Uses Interaction Management Principles to direct and motivate performance improvements.  Can initiate actions removing a staff member from assigned work for the remainder of the shift, or longer, when she/he believes the health or well being of a resident(s) is at risk.
    • Receives Teamleader’s communications about resident’s health status changes.  Determines if consultation with physician or family is needed.
    • Communicates with families and physicians.  Receives treatment orders, writing out telephone orders.
    • Transfers orders to Medical Administration Records, Treatment Records, and to the Physician’s Orders.
    • Coordinates resident admissions that are planned or conducted during that shift.
    • Plans resident discharges.
    • Accompanies physicians on rounds.
    • Plans care of residents on their shift and assigns staff to meet these needs.
    • Observes and evaluates quality and effectiveness of care given by all personnel.
    • Initiates the nursing assessment on new admissions in the absence of the Director of Nursing.
    • Helps develop nursing care plans in cooperation with other personnel.
    • Responsible for execution of doctor’s orders.
    • Responsible for accompanying physicians on rounds.
    • Promotes interpersonal relationships.
    • Evaluates work performance of nursing personnel.
    • Makes out the work schedule for the shift and inputs any changes.
    • Assists in orientation of new employees.
    • Participates in in-service.
    • Conducts regular shift conferences to discuss items effecting care of the residents.
    • Assists in assessing and ordering of supplies.
    • On evening, night and week-end shifts responsible for all other department’s personnel in the absence of their supervisors.
    • Supervises activities that ensure a safe infection free environment such as cleaning equipment, labeling items in rooms, and catheter care.
    • Includes all duties found under the job description from their license category.
    • In the absence of the Director of Nursing, the 7-3:30 Shift Coordinator is delegated this authority.
    • Position Competencies  
    • Other Duties Assigned by Supervisor

    Essential Functions: 

    • The ability to maintain a California State nursing license and CPR certification.
    • The ability to stand and walk for prolong periods of time.
    • The ability to keyboard and use multiple computer programs.
    • The ability and knowledge to assist the Team Leaders to complete necessary task by the end of the shift.
    • The ability to muti-task and deal with problems or concerns when they arise.
    • The ability to be supervised.
    • The ability to work as a Team.
    • The ability to have positive personal interactions with staff, patients/residents and visitors.

    Position Qualifications: 

    • Education: Education necessary to obtain a California State nursing license.  
    • Experience: 6 months of Team Leader experience or supervisory experience within the last two  years.                     
    • Cert/License: Valid California state nursing license and CPR certification required from the American Heart Association.  
    • Skills/Ability: Demonstrates nursing technical knowledge and competence. Demonstrates quality of leadership or potential for development of same. Ability to establish effective working relationships with physicians, patients, supervisors, and fellow workers. Touch typing skills are required. Experience operating computer software is desirable.
    LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.
  • 23 Days Ago

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Retail Supervisor, Full Time, Merchandising - Lompoc Center
  • Old Navy
  • Lompoc, CA FULL_TIME
  • About the RoleIn this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and...
  • 7 Days Ago

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Area and Range Control Center Supervisor - 3216
  • Range Generation Next LLC
  • Vandenberg AFB, CA FULL_TIME
  • Ready to launch your career? Be part of the next generation of access to space at one of the World’s Premier Gateways to Space! RGNext employees open portals to space by providing operation and sustai...
  • 15 Days Ago

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Assembler - Home Center
  • Advantage Solutions
  • Lompoc, CA FULL_TIME
  • You build it, so they can buy it. Come join our team as an Assembler! We offer a flexible work schedule at your local Home Center, offer a competitive pay per piece rate and paid training. THE MORE YO...
  • 15 Days Ago

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Service Center Coordinator
  • Balfour Beatty Investments - North America
  • Lompoc, CA FULL_TIME
  • Who we are At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only b...
  • 17 Days Ago

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LIMOUSINE SUPERVISOR
  • Chumash Enterprises
  • Santa Ynez, CA FULL_TIME
  • Location Chumash Casino Resort Employment Status Full Time Shift Varies Specific Work Schedule Department Transportation Beginning Pay Rate $26.54 - $31.22 Per Hour, DOE Benefits Limousine Supervisor ...
  • 19 Days Ago

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0 Contact Center Scheduling Supervisor jobs found in Lompoc, CA area

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Retail Customer Service Team Member
  • Michaels Stores, Inc.
  • Santa Maria, CA
  • Store - SANTA MARIA, CA Deliver friendly customer service, help customers shop our store and find what they're looking f...
  • 3/28/2024 12:00:00 AM

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Aquatics Specialist - Lifeguard/Swim Instructor
  • City of Lompoc, CA
  • Lompoc, CA
  • Salary : $3,414.35 - $4,080.01 Monthly Location : Lompoc, CA Job Type: Full-Time, Permanent Job Number: 0450723 Departme...
  • 3/28/2024 12:00:00 AM

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Licensed Vocational Nurse (All Vacancies Including FT PT and PRN)
  • Department of Veterans Affairs
  • Santa Maria, CA
  • Summary This is an open continuous announcement. We accept applications for these occupations on an ongoing basis; quali...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - First Assist - $4,111 per week
  • Adventist Health
  • Santa Maria, CA
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN First Assist for a travel nursing job in Santa Maria, Calif...
  • 3/28/2024 12:00:00 AM

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SOCIAL WORKER/SERVICE COORDINATOR I/II EARLY CHILDHOOD #1811
  • Tri-Counties Regional Center
  • Santa Maria, CA
  • Job Description Job Description **WE HAVE A CURRENT OPENING ON OUR SANTA MARIA EARLY CHILDHOOD TEAM FOR A SERVICE COORDI...
  • 3/28/2024 12:00:00 AM

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Pharmacist
  • Department of Defense
  • Lompoc, CA
  • Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. This position will su...
  • 3/27/2024 12:00:00 AM

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Health Physicist
  • Department of Defense
  • Lompoc, CA
  • Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. This position will su...
  • 3/27/2024 12:00:00 AM

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Service Coordinator II Adults Bilingual Req'd #1868
  • Tri-Counties Regional Center
  • Santa Maria, CA
  • Job Description Job Description **We have a current opening on our Santa Maria Adults team for a Service Coordinator II*...
  • 3/25/2024 12:00:00 AM

Lompoc (/ˈlɒmpoʊk/, LOM-poke) (Purisimeño: Lompo', "Stagnant Water" ; Spanish: Lumpoco) is a city in Santa Barbara County, California, on the west coast of the United States. The city was incorporated on August 13, 1888. The population was 42,434 at the 2010 census, up from 41,103 at the 2000 census. Before European settlers arrived, the area around Lompoc was inhabited by the Chumash people. The name of the city is derived from a Purisimeño term, "Lum Poc", which means "stagnant waters" or "lagoon". The Spanish called it "Lumpoco". In 1837, the Mexican government sold the area as the Rancho L...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Supervisor jobs
$73,096 to $101,631
Lompoc, California area prices
were up 2.5% from a year ago