Contact Center Scheduling Supervisor jobs in Hawaii
Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduling Supervisor jobs
- ALOHA PACIFIC FEDERAL CREDIT UNION
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Honolulu, HI
FULL_TIME
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Position: Contact Center Representative, Full-time
Location: Kaimuki Plaza: 3465 Waialae Avenue, Honolulu, HI 96816
Department: Contact Center
Job Summary: Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.
Minimum Qualifications: One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience. Must have knowledge of and experience with customer service principles and practices, and administration and clerical processes. Six (6) months or more in a call center environment highly preferred.
Must be proficient in relevant computer applications and possess keyboarding skills. Must have experience in the usage of office equipment such as telephone, calculator, copier, fax, etc. Knowledge of PC (personal computer), Microsoft Windows, Word, Excel, and other software applications as applicable.
Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.
- 1 Month Ago
- Waianae Coast Comprehensive Health Center
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Waianae, HI
FULL_TIME
- POSITION SUMMARY: The Scheduling Specialist works, under the direct supervision and in close collaboration with the Medical Receptionist Manager (MRM). This position is responsible answering all incom...
- 1 Month Ago
- Frontline Managed Services
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Honolulu, HI
FULL_TIME
- DescriptionDo you want to shift gears into a new IT career? We will steer your future towards the finish line!Frontline Managed Services is looking for talented individuals who are passionate about te...
- Just Posted
- UHaul
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Kaneohe, HI
FULL_TIME
- Full description Are you a people person who loves to help others? Then consider becoming U-Haul's newest Assistant General Manager! As Assistant General Manager you will frequently be responsible for...
- Just Posted
- UHaul
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Aiea, HI
FULL_TIME
- Full description Are you a people person who loves to help others? Then consider becoming U-Haul's newest Assistant General Manager! As Assistant General Manager you will frequently be responsible for...
- Just Posted
- UHaul
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Kailua, HI
FULL_TIME
- Full description Are you a people person who loves to help others? Then consider becoming U-Haul's newest Assistant General Manager! As Assistant General Manager you will frequently be responsible for...
- Just Posted
Contact Center Scheduling Supervisor jobs at Popular Companies
- Solis Mammography/ Washington Radiology
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Fort Worth, TX
- At Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion ...
- 4/24/2024 12:00:00 AM
- Fox Service Company
-
Maitland, FL
- Southern HVAC is seeking a PM Shift Contact Center Supervisor to join our Maitland, FL team! Southern HVAC is a leading ...
- 4/24/2024 12:00:00 AM
- Us Oncology Network-wide Career Opportunities
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Dallas, TX
- OverviewTexas Oncology is looking for a Supervisor, Patient Contact Center to join our team! This position is a HYBRID p...
- 4/24/2024 12:00:00 AM
- Us Oncology Network-wide Career Opportunities
-
Dallas, TX
- OverviewTexas Oncology is looking for a Supervisor, Patient Contact Center to join our team! This position is a HYBRID p...
- 4/24/2024 12:00:00 AM
- ROCS Grad Staffing
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Rockville, MD
- PRINCIPAL DUTIES AND RESPONSIBILITIES Answer incoming phone calls and operate telephone console to screen and route call...
- 4/24/2024 12:00:00 AM
- BigRio
-
Akron, OH
- Job Title- WebEx Contact Center Senior Voice Engineer Location- Hybrid -Akron, Ohio (Onsite- twice in a week) Duration- ...
- 4/23/2024 12:00:00 AM
- Us Oncology Network-wide Career Opportunities
-
Dallas, TX
- OverviewTexas Oncology is looking for a Supervisor, Patient Contact Center to join our team! This position is a HYBRID p...
- 4/23/2024 12:00:00 AM
- State Bank of India (California)
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Los Angeles, CA
- Job Description Job Description Our Headquarters located in Downtown Los Angeles is seeking a Contact Center Supervisor ...
- 4/21/2024 12:00:00 AM