Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
We are looking for a highly motivated contact center agent who is motivated by helping people change their lives and being highly compensated for it! If you have a passion for self development, are of a growth mindset, and have an unstoppable drive to be a top performer then you are a great fit for our team.
What we offer:
What we do
When patients first come to our practice they are broken. They feel that their confidence and self esteem has left them and their life is severely impacted. We meet them where they are at and bring them to a place of confidence, joy, happiness and their overall life improves! we do that by restoring their smile in one day with the GPS procedure.
Some of your duties may include:
We offer a competitive salary with a great bonus structure. We pride ourselves on working hard to provide help to our patients and communities, for that reason we offer an outstanding benefit package including medical insurance benefits, paid vacation, paid holidays and 401k contributions.
Clear All
0 Contact Center Scheduling Supervisor jobs found in Costa Mesa, CA area