Contact Center Scheduling Supervisor jobs in Costa Mesa, CA

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Contact Center Representative-OB2
  • Dental Implants GPS - REMOTE
  • Point, CA FULL_TIME
  • We are looking for a highly motivated contact center agent who is motivated by helping people change their lives and being highly compensated for it! If you have a passion for self development, are of a growth mindset, and have an unstoppable drive to be a top performer then you are a great fit for our team.

    What we offer:

    • Fully Remote Position
    • Schedule: Monday - Saturday 7:30am - 3:30pm. Two Saturdays per month.
    • Hourly wage: $22 - $24 per hour plus bonus.

    What we do

    When patients first come to our practice they are broken. They feel that their confidence and self esteem has left them and their life is severely impacted. We meet them where they are at and bring them to a place of confidence, joy, happiness and their overall life improves! we do that by restoring their smile in one day with the GPS procedure.

    Some of your duties may include:

    • Managing a book of business
    • Inbound, and outbound calls
    • Exemplifying an emotionally intelligent call
    • Creative texting campaign
    • Making 100 OBC's per day
    • Run and submit weekly reports
    • Learn and perform a specific sales model
    • Debrief calls to stay on top of call quality
    • Convert at 20% or higher
    • Track and interperate KPI's

    We offer a competitive salary with a great bonus structure. We pride ourselves on working hard to provide help to our patients and communities, for that reason we offer an outstanding benefit package including medical insurance benefits, paid vacation, paid holidays and 401k contributions.

  • 4 Days Ago

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Contact Center Representative
  • Animal Dermatology Group Inc
  • Newport, CA FULL_TIME
  • DescriptionAnimal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. AD...
  • 6 Days Ago

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Contact Center | CTI Concepts
  • TestingXperts
  • Newport, CA FULL_TIME
  • Company DescriptionWe are directly work with Infosys.Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 198,000 employees. From a capital of US$ 250...
  • 13 Days Ago

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Contact Center Training & Quality Manager
  • WSP USA
  • SCENIC AVE, CA OTHER
  • This Opportunity WSP is currently initiating a search for a Full-Time Contact Center Training & Quality Manager . This position will be based out of Costa Mesa, CA. The Training & Quality Manager is r...
  • 3 Days Ago

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Member Contact Center Rep 1
  • Nuvision Federal Credit Union
  • Huntington, CA PART_TIME
  • The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to: phones, e-mail, web...
  • 1 Month Ago

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Contact Center Quality Assurance and Training Manager
  • WSP Global
  • Costa Mesa, CA FULL_TIME
  • This Opportunity WSP is currently initiating a search for a Full-Time Contact Center Quality Assurance and Training Manager. This position will be based out of Costa Mesa, CA. The Quality Assurance (Q...
  • 1 Month Ago

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0 Contact Center Scheduling Supervisor jobs found in Costa Mesa, CA area

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Director of Animal Services
  • City of Mission Viejo, CA
  • Mission Viejo, CA
  • Salary: $140,441.60 - $200,116.80 Annually Location : Animal Shelter - 28095 Hillcrest Drive Mission Viejo, CA Job Type:...
  • 3/29/2024 12:00:00 AM

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Senior Technical Customer Care Associate
  • Fortune Brands & Security, Inc.
  • Irvine, CA
  • **Senior Technical Customer Care Associate** * 3 Parker, Irvine, CA 92618, USA * Full-time * Department: Customer Servic...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Suburban Propane, LP
  • Placentia, CA
  • > > **Customer Service Representative** **Placentia , CA** **JOB ID: 7954** **JOB CATEGORY: Customer Service** **POSITIO...
  • 3/27/2024 12:00:00 AM

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CCSB - Customer Service Representative
  • Western Growers
  • Irvine, CA
  • **Description** Join our team of dedicated professionals who are committed to ensuring our clients can provide affordabl...
  • 3/27/2024 12:00:00 AM

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Bank Contact Center Supervisor
  • State Bank of India (California)
  • Los Angeles, CA
  • Job Description Job Description Our Headquarters located in Downtown Los Angeles is seeking a Contact Center Supervisor ...
  • 3/27/2024 12:00:00 AM

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Client Services Associate
  • SPS North America, Inc
  • Santa Ana, CA
  • Job Details Level Experienced Job Location DBSA - Santa Ana, CA Position Type Full Time Salary Range $18.00 Job Category...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative I
  • Village Management Services, Inc
  • Laguna Woods, CA
  • Job Description Job Description JOB SUMMARY: Under supervision, answers resident and company requests for service both b...
  • 3/26/2024 12:00:00 AM

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Customer Product Support - Hybrid/Remote
  • Generac Power Systems
  • Irvine, CA
  • *This position offers remote and hybrid capabilities following a minimum of 90 days in office and is contingent upon you...
  • 3/25/2024 12:00:00 AM

Costa Mesa (/ˌkoʊstə ˈmeɪsə/) is a city in Orange County, California. Since its incorporation in 1953, the city has grown from a semi-rural farming community of 16,840 to a primarily suburban and edge city with an economy based on retail, commerce, and light manufacturing. The population was 109,960 at the 2010 United States Census. Costa Mesa is located 37 miles (60 km) southeast of Los Angeles, California, 88 miles (142 km) north of San Diego, California and 425 miles (684 km) south of San Francisco, Costa Mesa encompasses a total of 16 square miles (41 km2) with its southernmost border only...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Supervisor jobs
$75,957 to $105,609
Costa Mesa, California area prices
were up 3.0% from a year ago