Contact Center Scheduling Manager jobs in Elkhart, IN

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Registration and Scheduling Specialist
  • Bowen Center
  • Warsaw, IN FULL_TIME
    • Provide a positive experience for the first contact between the Center and the client calling for an appointment
    • Answering telephone within three (3) minutes so call is not transferred to voicemail
    • Return voicemails within twenty-four (24) hours when the message was left, the exception being calls on voicemails left on the weekends
    • Enter referrals and calling within twenty-four (24) hours to schedule for an appointment
    • Calling online registrations within twenty-four (24) hours to schedule for an appointment
    • Collect client pay source information and calling to gather benefits before appointment date
    • Document all necessary information in the computer with minimal errors (Spelling, transposing of numbers, & Data in the wrong field)
  • 4 Days Ago

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Service Center Manager
  • Dayton Freight
  • Elkhart, IN FULL_TIME
  • Overview Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensiv...
  • 22 Days Ago

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Assistant Service Center Manager
  • Teachers Credit Union
  • Elkhart, IN FULL_TIME
  • Assistant Service Center Manager We are searching for an experienced Full-Time Assistant Service Center Manager at our CR 6 Service Center. Elkhart, Indiana 46514 Essential Function Assistant Service ...
  • 10 Days Ago

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Scheduling Coordinator
  • Paddock Springs
  • Warsaw, IN FULL_TIME
  • JOIN TEAM TRILOGY Duties and Responsibilities • Assists the Director of Health Services (DHS) to plan, develop, organize, implement, evaluate, and direct the nursing service department, as well as its...
  • Just Posted

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Career Center Manager - Elkhart - FT
  • GOODWILL INDUSTRIES GROUP
  • Elkhart, IN OTHER
  • Job Details Job Location: Career Center - Concord - Elkhart, IN Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 50% Job Shift: Day Job Catego...
  • 16 Days Ago

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Donation Center Manager - Elkhart - FT
  • GOODWILL INDUSTRIES GROUP
  • Elkhart, IN OTHER
  • Job Details Job Location: Elkhart Donation Center - Elkhart, IN Position Type: Full Time Education Level: High School Salary Range: $17.00 Hourly Travel Percentage: Negligible Job Shift: Day Job Categ...
  • 16 Days Ago

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0 Contact Center Scheduling Manager jobs found in Elkhart, IN area

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Customer Relations Specialist
  • Suburban Propane
  • Shipshewana, IN
  • Overview: We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support exce...
  • 3/28/2024 12:00:00 AM

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Branch Manager
  • Airgas
  • Elkhart, IN
  • Location: Elkhart, IN - Retail shop https://airliquidehr.wd3.myworkdayjobs.com/en-US/AirgasExternalCareer/details/Branch...
  • 3/28/2024 12:00:00 AM

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Sales Associate
  • Hibbett Sports, Inc.
  • Elkhart, IN
  • 01355 Elkhart, IN LE_301 Hibbett Retail, Inc. Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt ...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • J.B. Poindexter & Co.
  • Elkhart, IN
  • Customer Service Representative location Elkhart, IN, USA Shift Hourly category Truck Accessories Group JOB DESCRIPTION ...
  • 3/27/2024 12:00:00 AM

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Patient Service Representative
  • HealthLinc, Inc.
  • South Bend, IN
  • **Patient Service Representative** **Department:** Administration **Location:** South Bend, IN Benefit Highlights: * Low...
  • 3/27/2024 12:00:00 AM

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Warranty and Customer Support Representative
  • Dicor
  • Elkhart, IN
  • Job Description Job Description Position Title: Warranty and Customer Support Representative FLSA Classification: Non-Ex...
  • 3/26/2024 12:00:00 AM

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Member Service Associate - LifePlex Fitness Forum - PRN - (As Needed)
  • Trinity Health
  • Plymouth, IN
  • **Member Service Associate - LifePlex Fitness Forum - PRN - (As Needed)** Location Plymouth, Indiana, 46563 Category Spo...
  • 3/25/2024 12:00:00 AM

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Customer Service Center Representative I, PART TIME, Customer Service Center, South Bend, IN
  • 1st Source Corporation
  • South Bend, IN
  • ** Customer Service Center Representative I, PART TIME, Customer Service Center, South Bend, IN** **Job Category****:** ...
  • 3/24/2024 12:00:00 AM

Elkhart /ˈɛlkɑːrt/ is a city in Elkhart County, Indiana, United States. The city is located 15 miles (24 km) east of South Bend, Indiana, 110 miles (180 km) east of Chicago, Illinois, and 150 miles (240 km) north of Indianapolis, Indiana. Elkhart has the larger population of the two principal cities of the Elkhart-Goshen Metropolitan Statistical Area, which in turn is part of the South Bend-Elkhart-Mishawaka Combined Statistical Area, in a region commonly known as Michiana. The population was 50,949 at the 2010 census. Despite the shared name, it is not the county seat of Elkhart County; that ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Manager jobs
$91,394 to $131,368
Elkhart, Indiana area prices
were up 1.3% from a year ago

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Oodles of scheduling software programs exist to assist managers with this process, but rarely do these tools fully integrate with your existing processes and applications.
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