Contact Center Scheduling Manager jobs in Alexandria, LA

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Shipping/Scheduling Manager
  • Weyerhaeuser
  • Natchitoches, LA FULL_TIME
  • Description

    Weyerhaeuser is seeking a Shipping/Scheduling Manager for the Natchitoches Engineered Wood Products manufacturing facility located in Natchitoches, LA. The Shipping/Scheduling Manager will develop and execute the detailed production scheduling at the facility as well as the coordination, delivery and inventory of raw materials. This individual will lead the Shipping Department in achieving safety, quality and production goals. This individual is responsible for safely planning, coordinating, and maintaining operational schedules, and supporting maintenance to ensure continuous process improvement. This position reports to the Mill Manager and is a member of the Leadership Team.


    Key Functions:

    • Provide daily leadership and oversight of hourly production employees.
    • Ensure the safe and efficient execution of work.
    • Ensure proper job and safety rules are understood by team and followed.
    • Role model safe work practices and lead safety and other team meetings.
    • Ensure appropriate incident investigation and follow-up resolution.
    • Project needs and balance labor resources to ensure continuous improvement in safety, quality, and production
    • Onboard and train new team members.
    • Actively involved in assigning work.
    • Performance Management-support, coach, and provide timely feedback and direction to associates.
    • Encourage innovation.
    • Implement retention and recognition initiatives.
    • Understand the process flow and provide solutions to issues.
    • Coordinate activities with maintenance team and proactively collaborate to address concerns.
    • Customer focus to ensure orders are produced and shipped on time, on budget and meeting specifications.
    • Strong knowledge of products, coatings and machine operations to efficiently plan product runs.
    • Frequent review of inventory and production for accuracy and resolve issues.
    • Develop and maintain rework priorities for order completion.
    • Proficient in use of computer software programs used for scheduling and reporting.
    • Respond quickly to changing customer requests, machine production issues, quality issues and transportation issues.
    • Timely communication with customer services on issues.
    • Must communicate and work well with operators, shippers, engineers, product development, truck lines, etc.
    • Creates manual production orders per replenishment signals for full unit cuts.
    • Provide leadership for operations associates in work scheduling, order release, schedule revisions, lead team meetings.
    • Other duties as assigned.
    Qualifications
    • A Bachelor's degree is preferred.
    • Minimum 2 years’ experience in a supervisory and/or key leadership role
    • Work related experience in leading and ensuring compliance with safety initiatives
    • Excellent interpersonal skills, written, verbal and electronic communication skills
    • Demonstrated ability to raise performance by building and maintaining positive relationships with all associates through coaching, development and instilling a continuous improvement mind-set
    • Strong planning, scheduling and organizational skills
    • Demonstrated basic computer skills and proficiency in MS Office and other windows-based programs
    • Strong work ethic, good judgement and decision-making skills
    • Work-related experience in production experience
    • Demonstrated results in achieving and sustaining business goals
    • Working knowledge of business and financial concepts
    • Hands-on experience working with optimizing systems
    • Must be detail and accuracy oriented
    • Proficient in math using a calculator, able to work in metric and imperial units
    • Must be able to work in a manufacturing environment wearing PPEs
    • Flexible work schedule as required
    • Must be team oriented
    • Strong knowledge of warehouse/yard layout
    • Strong knowledge of SAP or similar manufacturing software applications
    • Ability to prioritize workload based on customer and business needs
    • Strong logic and mathematical skills
    • Strong financial acumen skills with experience in the development and management of budgets.
    • Demonstrated basic computer skills and proficiency in MS Office and other windows-based programs.
    • Ability to perform physical requirements of working in an industrial environment, such as climbing stairs and working in extreme heat and cold.
    • Uploaded resume detailing work experience must be included in order to be considered for this position.

    PREFERRED QUALIFICATIONS:

    • Experience in wood products manufacturing (EWP, OSB or Lumber).
    • Application and knowledge of LEAN manufacturing tools.
    • Understands transportation needs (time constraints, equipment, drivers).

    About Weyerhaeuser

    We sustainably manage forests and manufacture products that make the world a better place. We’re serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference. We know you have a choice in your career. We want you to choose us.

    About Wood Products

    We've been delivering quality building products and solutions to our customers for more than 100 years. From builders and dealers to specifiers and homeowners, we offer exceptional product performance and unparalleled support.

    For more than a century, we’ve been building our reputation as a leader in sustainable wood products.

    Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $79,300 to $119,000 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 7% of base pay. Potential plan funding may range from zero to two times that target.

    Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.

    Retirement: Employees are able to enroll in our company’s 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary.

    Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours.

    Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values, and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.

    Job Operations, Manufacturing, & Construction
    Primary LocationUSA-LA-Natchitoches
    Schedule Full-time
    Job Level Manager
    Job Type Experienced
    Shift Day (1st)
    Relocation Assistance Available
  • 3 Days Ago

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Performance Center Manager
  • Strategic Resources, Inc.
  • Leesville, LA FULL_TIME
  • Job Description Performance Center Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001:2015 Certified, CMMI Level 3 Rated full-service provider with more than 35 years’ experience in...
  • 8 Days Ago

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Travel Center General Manager
  • Pilot Company
  • Bunkie, LA FULL_TIME
  • Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. ...
  • 13 Days Ago

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Dispatcher/ Business Contact
  • InCharge Logistics
  • Alexandria, LA FULL_TIME
  • InCharge Logistics has an exciting opportunity for a Dispatcher/ Business Contact to oversee our major delivery operation in Alexandria, LA!Previous supervisor and delivery driving experience required...
  • 3 Days Ago

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Treatment Center Director/Program Manager
  • AppleGate Recovery
  • Oakdale, LA FULL_TIME
  • Full-Time Treatment Center Director AppleGate Recovery is looking for an accountable, process oriented and efficient leader of operations for our clinics. A great Treatment Center Director leads a div...
  • 13 Days Ago

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Unit Manager
  • Many Healthcare and Rehabilitation Center
  • Many, LA FULL_TIME
  • Your talents, skills and heart s are in high demand. Join our team of collaborative healthcare professionals and work closely with a cross-functional team to create an environment of quality health an...
  • 21 Days Ago

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0 Contact Center Scheduling Manager jobs found in Alexandria, LA area

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Manager Clinical Pharmacy - Pharm General - Full Time
  • Christus Health
  • Alexandria, LA
  • Description Summary: Under the leadership of the Pharmacy Services Director, the Pharmacy Manager is responsible for coa...
  • 3/29/2024 12:00:00 AM

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Warehouse Worker
  • Crest Industries
  • Alexandria, LA
  • Mid-State Supply currently has an opening for a Warehouse Worker in Alexandria, LA.The Warehouse Worker performs functio...
  • 3/29/2024 12:00:00 AM

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Radiology Technologist
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring ...
  • 3/29/2024 12:00:00 AM

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Nuclear Medicine Technologist
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Do you have the career opportunities as a(an) Nuclear Med Tech you want with your current emplo...
  • 3/29/2024 12:00:00 AM

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CT Technologist
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your applic...
  • 3/29/2024 12:00:00 AM

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Certified Respiratory Therapist Technician CRTT
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring ...
  • 3/29/2024 12:00:00 AM

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Experienced Server
  • Fiery Crab
  • Alexandria, LA
  • Description HUGE EARNING POTENTIAL FOR SEASONED SERVER! We are looking for experienced servers and bartenders to join ou...
  • 3/29/2024 12:00:00 AM

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Auto Body Technician
  • Gerber Collision & Glass
  • Alexandria, LA
  • Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glas...
  • 3/29/2024 12:00:00 AM

Alexandria is the ninth-largest city in the state of Louisiana and is the parish seat of Rapides Parish, Louisiana, United States. It lies on the south bank of the Red River in almost the exact geographic center of the state. It is the principal city of the Alexandria metropolitan area (population 153,922) which encompasses all of Rapides and Grant parishes. Its neighboring city is Pineville. In 2010, the population was 47,723, an increase of 3 percent from the 2000 census....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Manager jobs
$84,933 to $122,081
Alexandria, Louisiana area prices
were up 1.2% from a year ago

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