Contact Center Scheduler, Sr. jobs in West Virginia
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
Scheduler
- Clay Healthcare Center
-
Ivydale, WV
FULL_TIME
- Applicant will be responsible for the daily task of managing and inputting clinical schedules for staff to ensure that each shift has the appropriate number of staff on duty. Duties will also include communicating with staffing agencies and ensuring these employees have appropriate login information upon start date and are able to punch in and out of time clock, checking time punch records, and reviewing requests for time off. Applicant will also be responsible for contacting employees on call list in order to get shifts covered when there is an absence. This position works closely with the DIrector of Nursing and Clinical Department to ensure appropriate staffing levels at all times.
- 2 Days Ago
Contact Center Supervisor
- AMSG
-
Shepherdstown, WV
FULL_TIME
- Advanced Management Strategies Group (AMSG) needs a full-time Contact Center Supervisor to join an existing team supporting the Department of Veterans Affairs, Veterans Experience Office’s Customer Ex...
- 7 Days Ago
Temporary Hurricane Contact Center Agent
- MCI Military Recruitment
-
Virginia, WV
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 10 Days Ago
Temporary Hurricane Contact Center Agent
- MCI Jobs
-
Virginia, WV
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 10 Days Ago
Temporary Hurricane Contact Center Agent
- MCI Careers
-
Virginia, WV
TEMPORARY
- LOCATIONRemote Work-at-Home JOB TYPEPart-Time PAY TYPESHourly Bonus APPLICATION DETAILSNo Resume Required, Entry-Level POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking age...
- 11 Days Ago
Central Scheduler
- Watertown Regional Medical Center
-
Beckley, WV
FULL_TIME
- Raleigh General HospitalDescription Raleigh General Hospital Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh Gener...
- 13 Days Ago
Contact Center Scheduler, Sr. jobs at Popular Companies
Schedule Analyst
- Winstead Management Group
-
Cincinnati, OH
- Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
- 4/16/2024 12:00:00 AM
Schedule Analyst
- Nine 30 Consulting
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/16/2024 12:00:00 AM
Routing & Scheduling Analyst, Outbound Transportation
- Rite Aid Corporation
-
- **Routing & Scheduling Analyst, Outbound Transportation** CAROUSEL_PARAGRAPH * Liverpool, New York * Corporate - Supply ...
- 4/15/2024 12:00:00 AM
Executive Assistant/Scheduler - Office of Senator Skinner (Sacramento, CA)>
- California State Gov
-
Sacramento, CA
- California State Gov - JobID: 99126 [Office Assistant / Receptionist] As an Executive Assistant at the State of Californ...
- 4/15/2024 12:00:00 AM
Scheduling Analyst I/ II/ Sr
- Boardwalk Pipeline Partners
-
Owensboro, KY
- Scheduling Analyst I/ II/ Sr Owensboro, KY, USA Req #1221 Monday, March 11, 2024 *To access Dayforce at its best, log in...
- 4/14/2024 12:00:00 AM
Scheduling Specialist
- The Ash Group
-
- Program Planning and Scheduling Analyst III PR: $56/hr Setting: Prefer Hybrid, but open to Remote Location: Englewood, C...
- 4/14/2024 12:00:00 AM
Schedule Analyst
- NINE 30 CONSULTING
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/13/2024 12:00:00 AM
Schedule Analyst (St. Mary's, MD)
- NINE 30 CONSULTING
-
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/13/2024 12:00:00 AM
About West Virginia
West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston.
West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$50,299 to $69,066
Most Popular Cities in West Virginia for Contact Center Scheduler, Sr. Jobs
What does a Contact Center Scheduler, Sr. do?
Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019
Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020