Contact Center Scheduler, Sr. jobs in Pasadena, CA

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

H
Sr Scheduler
  • Hill International Inc
  • Pomona, CA FULL_TIME
  • Hill International is seeking a Sr Scheduler in Pomona, California


    • Scheduling Projects / Programs with some level of complexity
    • Able to document delays in order to provide time impact analysis
    • Required to develop schedules and incorporate schedules already in use for some parts of each project
    • Skilled at master integrated schedules, work breakdown structures (WBS), and calculating earned values
    • Effectively communicate; data gathering will include many groups and contractors
    • Assess needs and determine recommended approach to resolve matters of significance.

    • Bachelors in engineering, data science, construction management, business, finance, or project management, or a combination of education, training, and experience, equivalent to a 4-year college
    • Possesses 5-7 years' of experience in scheduling and capital projects/construction
    • Experience with Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Teams, SharePoint, Visio) and SAP
    • Proficient in Primavera P6 is required
    • Preferred experience in SAS, Project Management certificate, Project Controls, and/or Construction Management, or equivalent experience and related to utility construction experience
    • Able to travel to job sites on an as-needed basis
    • Full Covid-19 vaccination is recommended. Mandatory vaccinations and proof of vaccination are subject to client requirements, federal, state or local law.

    The salary range for this position is $100,000-$140,000. The offered salary will be based on the applicants qualifications, education, experience and work location.

    Depending upon your employment status, Hill's comprehensive benefits may include, Medical, Dental, Vision, Employer Paid Life and Accidental Death & Dismemberment Insurances, Business Travel Accident Insurance, Short-Term Disability, Long Term Disability, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Commuter Benefits, Legal Assistance, Identity Theft Protection, Pet Insurance, Auto & Home Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Voluntary Life & Accidental Death & Dismemberment Insurance. Paid Time Off (PTO), Holidays, 401(K) Retirement Savings Plan, Employee Referral Program, Professional Certification Incentive Program, Hill University Learning and Development, Tuition Reimbursement, EAP, Years of Service Awards Program.


    Hill International, with more than 3,200 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, dispute resolution, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest construction management firms in the United States. For more information on Hill, please visit our website at .

    Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.

    Hill is a proud member of the Global Infrastructure Solutions, Inc. family of companies. Learn more about GISI at .

    Hill International is an Equal Opportunity Employer/Minority/Female/Veteran/Disabled

    Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.

    IER Right to Work Poster

     

  • 1 Month Ago

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Contact Center Representative
  • Screen Actors Guild‐American Federation of...
  • Los Angeles, CA FULL_TIME
  • Overview: Who We Are SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the stronges...
  • 11 Days Ago

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Contact Center Representative
  • Screen Actors Guild\u2010American Federation of Television and Radio Artists
  • Los Angeles, CA FULL_TIME
  • Overview Who We Are SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest...
  • 11 Days Ago

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Branch/Contact Center Representative
  • Downey Federal Credit Union
  • Downey, CA FULL_TIME
  • DescriptionPurposeServes as liaison between members and the credit union in both in-branch and call center settings. Provides account information and performs a variety of file maintenance and monetar...
  • 11 Days Ago

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Assistant Manager Contact Center
  • Shield California Health
  • Valencia, CA FULL_TIME
  • Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of...
  • 13 Days Ago

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Assistant Manager Contact Center
  • Shield California Health
  • Valencia, CA FULL_TIME
  • Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of...
  • 13 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in Pasadena, CA area

P
Scheduler
  • PMA Consultants Careers
  • Los Angeles, CA
  • Job Description Job Description Position Summary PMA is seeking a scheduler with at least 10 years of experience to supp...
  • 4/24/2024 12:00:00 AM

T
Surgery Scheduler
  • TTF Recruitment
  • Irvine, CA
  • TTF is recruiting a Surgery Scheduler for a large healthcare organization in Irvine, CA. Qualified candidates will have ...
  • 4/24/2024 12:00:00 AM

U
Appointment Scheduler
  • Unified Protective Services
  • Hawthorne, CA
  • Job Description Job Description Join a competitive telemarketing team. Minimum 6-months Outbound Telemarketing / Tele sa...
  • 4/23/2024 12:00:00 AM

T
Project Scheduler
  • The Johnson Group Inc.
  • WE ARE HIRING: Project Scheduler in Nashville, TN Position: Project Scheduler Office Location: Nashville, TN Our company...
  • 4/23/2024 12:00:00 AM

R
Surgery Scheduler
  • Retina-Vitreous Associates Medical Group
  • Los Angeles, CA
  • Job Description Job Description The Surgery Scheduler is responsible for scheduling surgeries for assigned Physician(s)....
  • 4/22/2024 12:00:00 AM

J
Surgery Scheduler
  • Johnson Service Group
  • Irvine, CA
  • Job Description Job Description Johnson Service Group (JSG) has an immediate opening for Surgery Scheduler in Irvine, Ca...
  • 4/22/2024 12:00:00 AM

S
Project Scheduler
  • Stand 8 Technology Services
  • Huntington Park, CA
  • STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in LA, Atlanta...
  • 4/21/2024 12:00:00 AM

T
Surgery Scheduler
  • TTF
  • Irvine, CA
  • Job Description Job Description TTF is recruiting a Surgery Scheduler for a large healthcare organization in Irvine, CA....
  • 4/20/2024 12:00:00 AM

Pasadena is a city in Los Angeles County, California, United States, located 10 miles (16 kilometers) northeast of Downtown Los Angeles. The estimated population of Pasadena was 142,647 in 2017, making it the 183rd-largest city in the United States. Pasadena is the ninth-largest city in Los Angeles County. Pasadena was incorporated on June 19, 1886, becoming one of the first cities to be incorporated in what is now Los Angeles County, following the city of Los Angeles (April 4, 1850). It is one of the primary cultural centers of the San Gabriel Valley. The city is known for hosting the annua...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$62,259 to $85,488
Pasadena, California area prices
were up 3.2% from a year ago

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