Contact Center Scheduler, Sr. jobs in Pennsylvania
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
- Crawford Care Center
-
Saegertown, PA
FULL_TIME
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Now Hiring - Scheduler!
Health/Vision/Dental Insurance
PTO
Weekly Staff Appreciation!
Crawford Care Center is seeking a Social Worker who has a love for working with seniors and a passion for healthcare.Duties and Responsibilities:
-
Recent experience as a Staffing Coordinator in a skilled nursing facility preferred
Will assist the DON with all the scheduling needs and work directly with them
Must be able to do schedules for all areas of the nursing department
Should be able to work in collaboration with the entire nursing team
Must be able to fill open positions on the schedule with current staff through creative methods
Must be detail oriented, computer literate and have excellent communication skills
Should have great 'people skills'
Should be able to be okay to be on-call 24/7
- 2 Days Ago
- Paoli Surgery Center
-
Paoli, PA
FULL_TIME
- Coordinates activities within the Business Office in the areas of Admissions, Scheduling, Insurance Verifications/Pre-Certifications, and Medical Records. Qualifications High School Diploma, Associate...
- 24 Days Ago
- Penn State Health
-
Hershey, PA
FULL_TIME
- Penn State Health - Milton S. Hershey Medical Center Location : US:PA:Hershey Work Type : Full Time FTE : 1.00 Shift : Day Hours : 8:30a-5:00p Monday - Friday Every 5th Weekend 6:00a-2:00p SUMMARY OF ...
- 2 Days Ago
- Contact Government Services, LLC
-
Williamsport, PA
FULL_TIME
- Sr. SQL Engineer Secure ReleaseEmployment Type: Full Time, Senior-levelDepartment: Information Technology CGS is seeking a Sr. SQL Engineer Secure Release to join our team supporting a wide-ranging te...
- 11 Days Ago
- First Capital Federal Credit Union
-
York, PA
FULL_TIME
- Location: South York Office - 2602 Course Road (Remote Positions Available) General Summary First Capital Federal Credit Union is seeking a full-time Contact Center Specialist CCS to join our growing ...
- 9 Days Ago
- The Orthopedic Institute of Pennsylvania
-
Camp, PA
FULL_TIME
- Description At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other wit...
- 11 Days Ago
Contact Center Scheduler, Sr. jobs at Popular Companies
- NINE 30 CONSULTING
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/18/2024 12:00:00 AM
- Galapagos Federal Systems Llc
-
Colorado Springs, CO
- Job Title: Scheduling Analyst L4 SME -4446 Job Location: Colorado Springs, CO 80919 Job Salary: $180,000 - $210,000 Job ...
- 4/18/2024 12:00:00 AM
- NINE 30 CONSULTING
-
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/18/2024 12:00:00 AM
- Winstead Management Group
-
Cincinnati, OH
- Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
- 4/16/2024 12:00:00 AM
- Nine 30 Consulting
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/16/2024 12:00:00 AM
- Net2source Inc.
-
Charlotte, NC
- Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our a...
- 4/16/2024 12:00:00 AM
- Rite Aid Corporation
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- **Routing & Scheduling Analyst, Outbound Transportation** CAROUSEL_PARAGRAPH * Liverpool, New York * Corporate - Supply ...
- 4/15/2024 12:00:00 AM
- Boardwalk Pipeline Partners
-
Owensboro, KY
- Scheduling Analyst I/ II/ Sr Owensboro, KY, USA Req #1221 Monday, March 11, 2024 *To access Dayforce at its best, log in...
- 4/14/2024 12:00:00 AM