Contact Center Scheduler, Sr. jobs in Oregon

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Scheduler
  • Hearthstone Nursing and Rehabilitation Center
  • Medford, OR FULL_TIME
  • Hearthstone Nursing & Rehabilitation Center is seeking a mature individual with good communication skills to join our outstanding team as a Scheduler!

    The general purpose of the Scheduler is to ensure sufficient nursing staff is available to meet the needs of the residents per facility policy and procedure and in accordance with governing Federal and State Regulations.

    Schedule: Full-time, Monday-Friday weekend availability

    Responsibilities:

    • Administer the distribution and inventory of resident care supplies in accordance with facility policies and regulations.
    • Responsible for maintaining schedules and all records pertaining to nursing staff schedules.
    • Must be knowledgeable of staffing patterns and ensure staffing patterns are maintained.
    • Take calls for call-ins and report to Director of Nursing Replace staff call-ins.
    • Schedule requested days off, vacations, sick time, etc., under the direction and approval of the Director of Nursing.
    • May complete administrative assistant duties for Director of Nursing as requested.
    • Maintain all paperwork and records of absenteeism, requests, schedules etc. and keep Director of Nursing apprised of all areas.
    • Know and comply with Resident Rights and ensure the Resident Rights are maintained at all times.

    Qualifications:

    • Scheduling and/or management experience strongly preferred.
    • Some previous office and/or scheduling experience is highly desirable.
    • Experience working in a skilled nursing facility or similar setting is strongly preferred.

    Benefits:

    • Dental insurance
    • Health insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Job Type: Full-time

    Pay: $24.00 - $28.00 per hour

    Schedule:

    • Monday to Friday
    • On call
    • Weekends as needed

    Work Location: In person

  • Just Posted

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CAREER CENTER COORDINATOR
  • Grant Union JR/SR High School
  • Canyon, OR FULL_TIME
  • CAREER CENTER COORDINATOR GRANT UNION JR/SR HIGH SCHOOL GRANT SCHOOL DISTRICT NO. 3, JOHN DAY, OREGON, IS SEEKING APPLICANTS FOR THE FULL TIME, LICENSED POSITION OF CAREER CENTER COORDINATOR AT GRANT ...
  • 18 Days Ago

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Contact Center Representative
  • OnPoint Community Credit Union
  • Happy Valley, OR FULL_TIME
  • Overview Not just a Customer Service Representative, but a Contact Center Representative! We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned. That’s ri...
  • 20 Days Ago

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Contact Center Representative
  • OnPoint Community Credit Union
  • Portland, OR FULL_TIME
  • Overview Not just a Customer Service Representative, but a Contact Center Representative! We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned. That’s ri...
  • 2 Days Ago

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Contact Center Manager
  • Kaiser Permanente
  • Hillsboro, OR FULL_TIME
  • Job Summary: Serves as the strategic, operational and administrative leader for assigned lines of business in a highly specialized Contact Center environment. Develop and maintain efficient ongoing op...
  • 2 Days Ago

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Contact Center Specialist or Officer
  • Marion & Polk Schools Credit Union
  • Salem, OR FULL_TIME
  • DescriptionMaps Credit Union seeks a Contact Center Specialist or Officer to provide exceptional service and information to members regarding Credit Union products or services, member transactions, an...
  • 6 Days Ago

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Planning and Scheduling Analyst 3
  • Northrop Grumman
  • Clearfield, UT
  • At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's l...
  • 3/28/2024 12:00:00 AM

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Program Planning Scheduling Analyst 3 ~ 12784-1
  • TASC Technical Services
  • Chandler, AZ
  • Job Description Job Description Program Planning/Scheduling Analyst 3 - Chandler, AZ 6 month contract, +/- $45/hr BOE Po...
  • 3/28/2024 12:00:00 AM

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UKG Scheduling Analyst
  • Vaco
  • Brentwood, TN
  • Our client located in Brentwood, TN is seeking a UKG (Kronos) Scheduling Analyst to join their team. This is an excellen...
  • 3/27/2024 12:00:00 AM

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Schedule Analyst
  • Winstead Management Group
  • Cincinnati, OH
  • Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
  • 3/27/2024 12:00:00 AM

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Routing & Scheduling Analyst, Outbound Transportation
  • Rite Aid Corporation
  • **Routing & Scheduling Analyst, Outbound Transportation** CAROUSEL_PARAGRAPH * Liverpool, New York * Corporate - Supply ...
  • 3/26/2024 12:00:00 AM

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Cost Schedule Analyst
  • Take2 Consulting, LLC
  • Chantilly, VA
  • Senior Schedule Analyst Take2 provides IT services and staff augmentation to both Federal and commercial clients. Our wo...
  • 3/25/2024 12:00:00 AM

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Cost Schedule Analyst
  • APR Consulting
  • Sterling, VA
  • An aerospace client is looking for a Program Cost Schedule Control Analyst who sets up a cost control system, monitors a...
  • 3/25/2024 12:00:00 AM

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Project Scheduling Analyst IV
  • TriVector
  • Huntsville, AL
  • Job Description Job Description TriVector Services, Inc. provides quality aerospace engineering solutions to complex pro...
  • 3/24/2024 12:00:00 AM

Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineates much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The parallel 42° north delineates the southern boundary with California and Nevada. Oregon is one of only four states of the continental United States to have a coastline on the Pacific Ocean. Oregon was inhabited by many indigenous tribes before Western traders, explorers, and settlers arrived. An autonomous government ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$56,018 to $76,924

Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019
Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020