Contact Center Scheduler, Sr. jobs in Huntington, WV

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Specialist/Sr. Specialist, Hourly Power Scheduler
  • Intersect Power, LLC
  • Canada, KY FULL_TIME
  • Company Overview


    Intersect Power is a team of friends driven to preserve our planet for future generations through low-carbon energy and infrastructure solutions. Founded in 2016, the privately held clean energy company develops and owns some of the world’s largest clean energy resources serving customers in retail and wholesale energy markets across North America. The company is redefining the scope of the clean energy industry by enabling new pathways between clean electricity and the broader economy to enable the deep decarbonization of our economy. We are on an aggressive growth trajectory and are staffing key positions.


    About This Position

    This role centers on optimizing energy schedules and coordinating power transactions within the renewable power sector. Key duties will involve developing real-time energy schedules, monitoring market activity, managing power transactions, and ensuring compliance with regulations. Effective coordination with operations teams is crucial for smooth operations. Success in this role requires strong analytical skills, attention to detail, and adaptability in a fast-paced environment.


    Important: This position entails a  rotational hourly schedule, working weekends and holidays. Hourly team will rotate covering 7 days a week from 6 AM- 7PM approximately.


    Overview of Department

    This position will work within the Origination and Trading team, and will interact with multiple internal and external parties. Reporting to the Senior Director of Trading the successful candidate will work closely with both our ERCOT and CAISO trading teams.

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    Responsibilities and Duties
    • Scheduling and Coordination: Develop and optimize real-time/hourly energy and ancillary services schedules for power generation, storage, and inter-jurisdictional transactions. Ensuring that assets are dispatched to optimize revenue within a day and follow dispatch signals from the ISOs.
    • Modeling: Understand and run optimization models and update energy and ancillary service schedules.
    • Market Monitoring: Monitor and coordinate generation and interchange based on contractual obligations and pooling arrangements.
    • Power Transactions: Schedule all power bids, offers, purchases, and sales within power markets and with counterparties.
    • Documentation: Maintain detailed logs documenting operating information, issues, and relevant data accurately.
    • Monitor limits: Ensure compliance with internal limits and requirements, including credit and market exposure limits.
    • Coordination with Operations: Ensure Energy Manager and control room are coordinated during real-time .


    Qualifications and Skills
    • Knowledge: Requires understanding of energy trading markets and practices.
    • Experience: 0 to 2 years of related experience.
    • Education: Bachelor’s degree in Science, Finance, or a related field.
    • Analytical Skills: Ability to analyze market data and trends effectively.
    • Decision-Making: Make informed decisions based on real-time information and market dynamics.
    • Effective Communication: Communicate effectively with team members and external stakeholders.
    • Adaptability: Thrive in a fast-paced, dynamic environment and demonstrate flexibility in managing tasks. 

    *A note on qualifications: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. 

    Physical and Sensory Requirements
    • Mostly sedentary work; using standard office equipment including: a computer, keyboard, and telephone. 
    • Position is part of a remote team, with regular electronic and video communication
    • Position requires some travel for company-wide meetups: ~4 weeks total through a calendar year. 

    Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email hr@intersectpower.com


    Salary & Benefits
    • Salary: $80,000 - $110,000 USD or $108,352 - 148,984 CAD base salary with 20-30% annual target bonus
    • Exceptional Healthcare:  Access comprehensive medical, dental, and vision plans with 100% premium coverage for both you and your dependents. 
    • Financial Security:  Benefit from a 3% non-elective employer contribution to your 401k or RRSP, ensuring your financial future is on the right track.
    • Time Off:  Unlimited Paid Time Off (PTO)   two company-wide vacation weeks (Fourth of July & End of year). We believe in the importance of rest and relaxation.
    • Family-Friendly Policies:  Experience up to 12 weeks of fully paid parental leave, with an additional 6 weeks for birth parents. We support you through the exciting journey of parenthood.
    • Mental Health and Well-being:  Access mental health and behavioral coaching services through Ginger, providing you with the support you need to thrive both personally and professionally.
    • Family Planning Support:  Navigate family planning with ease through our partnership with Carrot, ensuring a seamless experience for new parents.
    • Perks:  Enjoy a variety of perks, including a $150 USD monthly food stipend on Grubhub and a pet insurance allowance. We care about the little things that make a big difference.
    • Tech-Ready:  Gear up with our new hire tech package, including a laptop, monitor, docking station, webcam, headphones, and more. Set up your home office with provided furniture, including a desk and chair.

    At Intersect Power we believe in fostering a supportive and enriching environment for our team members. Join us and experience a workplace that truly values you, inside and outside the office!


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    Note:  We welcome applicants who do not have current enforceable non-compete restrictions that would hinder their employment with us. If you are currently under a non-compete agreement with a previous employer, we kindly request that you carefully review the terms of that agreement and ensure that your potential employment with us does not violate those terms. 



    Unsolicited resumes or referrals from third-party recruiting firms or agencies are not accepted by Intersect Power.





    #LI-Remote

  • 1 Month Ago

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PRIMAVERA P6 SCHEDULER
  • Associated Brigham Contractors
  • Apple Grove, WV FULL_TIME
  • Associated Brigham Contractors Inc. Now Hiring - On Site Construction Primavera P6 Scheduler West Virginia on site position (26 to 28-month project) We are looking for an experienced Primavera P6 sche...
  • 11 Days Ago

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Nursing Staff Scheduler
  • CommuniCare Family of Companies
  • Pleasant, WV FULL_TIME
  • Pleasant Valley Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Nursing Staff Scheduler to join our team. PURPOSE/BELIEF STATEMENT:The Nursing Staff S...
  • 3 Days Ago

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Bariatric Scheduler /Receptionist
  • Cabell Huntington Hospital
  • Huntington, WV FULL_TIME
  • The Bariatric Receptionist & Scheduler (BRS), will serve as the front office representative, greeting and fulfilling process requirements during office appointments. The BRS will promote an image of p...
  • 4 Days Ago

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Corporate Healthcare Scheduler
  • Addiction Recovery Care
  • Louisa, KY FULL_TIME
  • Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on ...
  • 20 Days Ago

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Scheduler - New Construction
  • Lexicon, Inc
  • Apple Grove, WV OTHER
  • Are you ready to start “Building America”? At Lexicon, we're seeking a skilled Scheduler to join our team and be a part of our continued success. Offering a competitive pay range, this role presents a...
  • 26 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in Huntington, WV area

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Nursing Assistant/CNA - Flexible Scheduling!
  • Paramount Senior Living
  • Huntington, WV
  • Are you ready to elevate your job search to a rewarding career path? Look no further than Paramount's prestigious senior...
  • 4/19/2024 12:00:00 AM

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Chiropractor Huntington, WV
  • Healthcare Recruitment Counselors
  • Huntington, WV
  • Chiropractor Huntington, WV Sign on Bonus of $3,000 Up to $200k per year!! We are looking for a dynamic Chiropractor to ...
  • 4/19/2024 12:00:00 AM

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PHARMACY DATA ENTRY TECHNICIAN
  • PharMerica
  • Huntington, WV
  • Our Company PharMerica Overview Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fu...
  • 4/18/2024 12:00:00 AM

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Driver - Relief Schedule
  • PepsiCo, Inc.
  • Huntington, WV
  • **Driver - Relief Schedule** CAROUSEL_PARAGRAPH * Huntington, West Virginia * Delivery * 5000815678606 ** Share Job** **...
  • 4/16/2024 12:00:00 AM

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Patient Account Representative - Med Mgmt (Casual) - 7139
  • Cabell Huntington Hospital/St. Mary
  • Huntington, WV
  • Job Description St. Mary's Medical Management is seeking a Patient Account Representative under the direction of the Off...
  • 4/16/2024 12:00:00 AM

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Receptionist
  • H&R Block, Inc.
  • Huntington, WV
  • What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Ma...
  • 4/16/2024 12:00:00 AM

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PHARMACY DATA ENTRY TECHNICIAN
  • BrightSpring Health Services
  • Huntington, WV
  • Our Company PharMerica Overview Join our PharMerica team! PharMerica is aclosed-door pharmacywhere you can focus on fulf...
  • 4/16/2024 12:00:00 AM

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Drive with Lyft - Earn on Your Own Schedule
  • Lyft
  • Huntington, WV
  • Earn $2,000 in Huntington when you give 170 rides in 30 days. New drivers only. Terms apply. What is Lyft? Lyft is a fle...
  • 4/15/2024 12:00:00 AM

Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians." A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$49,684 to $68,222
Huntington, West Virginia area prices
were up 1.2% from a year ago

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