Contact Center Scheduler, Sr. jobs in Hawaii
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
- ALOHA PACIFIC FEDERAL CREDIT UNION
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Honolulu, HI
FULL_TIME
-
Position: Contact Center Representative, Full-time
Location: Kaimuki Plaza: 3465 Waialae Avenue, Honolulu, HI 96816
Department: Contact Center
Job Summary: Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.
Minimum Qualifications: One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience. Must have knowledge of and experience with customer service principles and practices, and administration and clerical processes. Six (6) months or more in a call center environment highly preferred.
Must be proficient in relevant computer applications and possess keyboarding skills. Must have experience in the usage of office equipment such as telephone, calculator, copier, fax, etc. Knowledge of PC (personal computer), Microsoft Windows, Word, Excel, and other software applications as applicable.
Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.
- 1 Month Ago
- American Cancer Society
-
, HI
FULL_TIME
- **This is a full time permanent remote opportunity. Candidate must reside in Hawaii. Start Date: June 3rd, 2024. The Cancer Information Specialist (CIS) empowers cancer patients, their families, and c...
- 6 Days Ago
- Waianae Coast Comprehensive Health Center
-
Waianae, HI
FULL_TIME
- POSITION SUMMARY:The Senior Director of Finance is primarily responsible for directing the finance operations of the health center including accounting, budgeting, grant management, procurement, contr...
- 15 Days Ago
- UIC Alaska
-
Harbor, HI
FULL_TIME
- Overview SCHEDULER (SIOP-2024-20092): Bowhead seeks a Scheduler to join our Pearl Harbor Naval Shipyard team in providing program schedule management support for a broad range of services supporting t...
- 17 Days Ago
- Bowhead
-
Harbor, HI
FULL_TIME
- Overview SCHEDULER (SIOP-2024-20092): Bowhead seeks a Scheduler to join our Pearl Harbor Naval Shipyard team in providing program schedule management support for a broad range of services supporting t...
- 20 Days Ago
- Sr Brand Ambassador (Sr Sales Associate) - US - American Eagle Outfitters Careers
-
United States, HI
FULL_TIME
- BE PART OF SOMETHING REAL YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experien...
- 1 Month Ago
Contact Center Scheduler, Sr. jobs at Popular Companies
- NINE 30 CONSULTING
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/23/2024 12:00:00 AM
- KAIROS Inc
-
California, MD
- Job Description Job Description KAIROS, Inc is seeking an energetic, experienced, and highly motivated Scheduler Analyst...
- 4/23/2024 12:00:00 AM
- KAIROS Inc
-
Charleston, SC
- Job Description Job Description KAIROS, Inc is searching for an energetic, experienced, and highly motivated Scheduler A...
- 4/23/2024 12:00:00 AM
- KAIROS Inc
-
Beachville, MD
- Job Description Job Description KAIROS, Inc is seeking an experienced, highly motivated Journeyman/Mid-Level Schedule An...
- 4/23/2024 12:00:00 AM
- Tecolote Research Inc.
-
Bethesda, MD
- Tecolote Research, Inc. Senior Schedule Analyst Melbourne , Florida Apply Now A minimum seven (7) years of EVM experienc...
- 4/22/2024 12:00:00 AM
- Winstead Management Group
-
Cincinnati, OH
- Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
- 4/21/2024 12:00:00 AM
- Nine 30 Consulting
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/21/2024 12:00:00 AM
- Sciolex Corporation
-
Chantilly, VA
- Overview: What do you get when you bring together a team of bright individuals and place them into an environment where ...
- 4/21/2024 12:00:00 AM