Contact Center Scheduler, Sr. jobs in Frankfort, KY

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Scheduler
  • Campbellsville Nursing and Rehabilitation Center
  • Campbellsville, KY FULL_TIME
  • Campbellsville Nursing and Rehabilitation Center -

    Campbellsville Nursing and Rehabilitation is hiring a Staff Scheduler for our Nursing Department.

    Essential Duties and Responsibilities :

    • Meet physical and sensory requirements stated below, and be able to work in the described environment.
    • Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and / or improve the work environment.
    • Responsible for coordinating all nursing and CNA schedules for each calendar month and find call-in replacements in order to meet corporate, state, and federal staffing guidelines.
    • Provide daily and weekly reporting reflecting both nursing and CNA hours worked.

    Job Requirements :

    • CNA (Kentucky) required.
    • High school diploma or GED required or equivalent related work experience.

    Full Time Hours

    Monday - Friday, Business hours, On-Call Required

    We are committed to ensure fair and equal treatment for everyone we employ and are a proud Equal Opportunity Employer.

    Free Employee Assistance Program for all employees

    Last updated : 2024-02-25

  • 1 Month Ago

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Contact center associate
  • WesBanco Bank Inc.
  • Frankfort, KY FULL_TIME
  • Job Title - Department Customer Service Associate - Contact Center Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location...
  • 23 Days Ago

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FT Contact Center Agent
  • German American Bank
  • Shelbyville, KY FULL_TIME
  • Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assists them with their banking needs. This role offers a team environment and...
  • 4 Days Ago

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1562 FT Contact Center Agent - Shelbyville, KY, Evansville, IN
  • German American
  • Shelbyville, KY FULL_TIME
  • Job Title: 1562 FT Contact Center Agent - Shelbyville, KY, Evansville, INOverview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assis...
  • 1 Day Ago

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1559 FT Contact Center Agent - Shelbyville, KY, Evansville, IN
  • German American
  • Shelbyville, KY FULL_TIME
  • Job Title: 1559 FT Contact Center Agent - Shelbyville, KY, Evansville, INOverview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assis...
  • 5 Days Ago

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Scheduler
  • Frankfort Care and Rehab - Exceptional Living Centers
  • Frankfort, KY FULL_TIME
  • Join a EXCEPTIONAL TEAM at Frankfort Care and Rehab! Great Opportunity for Career Growth! Apply Today! Summary: The Scheduler is primarily responsible for scheduling nursing staff and other elements o...
  • 1 Month Ago

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0 Contact Center Scheduler, Sr. jobs found in Frankfort, KY area

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CDL A Truck Driver - Flexible Schedules
  • TransForce Inc.
  • Louisville, KY
  • Job Info Job Location: Louisville, KY Route Type: Local Type of Assignment: Flex Equipment: Dry Van Hours Per Shift: 8 H...
  • 3/28/2024 12:00:00 AM

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Dental Hygienist - choose your own schedule
  • GoTu
  • Shelbyville, KY
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/27/2024 12:00:00 AM

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Dental Hygienist - choose your own schedule
  • GoTu
  • Georgetown, KY
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/27/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Shelbyville, KY
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Nicholasville, KY
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Lexington, KY
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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Dental Hygienist - choose your own schedule
  • GoTu
  • Lexington, KY
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/26/2024 12:00:00 AM

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Dental Hygienist - choose your own schedule
  • GoTu
  • Frankfort, KY
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/25/2024 12:00:00 AM

Frankfort is the capital city of the Commonwealth of Kentucky and the seat of Franklin County. It is a home rule-class city in Kentucky; the population was 25,527 at the 2010 census. Located along the Kentucky River, Frankfort is the principal city of the Frankfort, Kentucky Micropolitan Statistical Area, which includes all of Franklin and Anderson counties. Frankfort is located in the (inner) Bluegrass region of Central Kentucky. The city is bisected by the Kentucky River, which makes an s-turn as it passes through the center of town. The river valley widens at this point, which creates fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$50,937 to $69,946
Frankfort, Kentucky area prices
were up 1.2% from a year ago

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Contact Center Scheduler, Sr. in New Britain, CT
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