Contact Center Scheduler, Sr. jobs in Alabama
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
Scheduler
- SURGERY CENTER JV
-
Huntsville, AL
FULL_TIME
-
RESPONSIBILITIES: Schedule surgical procedures as requested by surgeons and/or their office personnel for a high-volume, multi-specialty Ambulatory Surgical Facility. Work closely with the CEO, the OR Supervisor, Business Office Manager and Team Lead regarding steps to maximize accommodating surgeons and their office staffs’ requests. At the time of procedure posting, collect sufficient accurate patient information from the surgeon's office to permit pre-admission and insurance verification. Verification of insurance in order to establish patient's eligibility for benefits and the percentage of coverage that will be patient responsibiity amount. Notify patient or guarantor of balance due on admission.
SUPERVISED BY: Scheduling Team Lead and Business Office Manager
QUALIFICATIONS: Professional appearance and demeanor, confident and strong telephone skills, familiar with CPT coding, thorough knowledge of medical terminology and anatomy, keen attention to detail, experience with verification of insurance benefits and flexible working hours.
PHYSICAL DEMANDS: Must be able to endure long periods of sitting, standing, walking. Must be able to bend and stoop. Work area is heated and cooled; normal office environment.
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DUTIES:
1. Accurately scheduling of surgical procedures by phone, fax or email.
2. Print, copy, and distribute the preliminary schedule to nursing / anesthesia personnel at mid-day.
3. Print, copy, and distribute the final schedule to nursing / anesthesia personnel at the close of the business day.
4. Notify proper personnel of any cancellations or add-ons to the schedule for same day or next day when necessary.
5. Back up for insurance verfication and patient notification when needed.
5. Keeps Team Lead and Business Office Manager informed of any adverse situations and works closely with them for resolutions.
6. Performs any other functions as deemed necessary by Team Lead or Business Office Manager.
MINIMUM OF 1 YEAR IN MEDICAL OFFICE SETTING IS REQUIRED; TWO YEARS PREFERRED. - 10 Days Ago
Scheduler
- North Alabama Medical Center
-
Florence, AL
FULL_TIME
- Shift: 8:45a- 5:15p, 80 hours Position Requirements: Requires the equivalent education of a high school diploma plus one to two years' specialty training. Knowledge of Medical/Surgical terminology req...
- 8 Days Ago
Contact Center Agent
- Alabama One Credit Union
-
Tuscaloosa, AL
FULL_TIME
- DescriptionThe Contact Center Agent provides assistance and guidance for members in a variety of areas through the remote branch experience. The Contact Center Agent primarily handles inbound calls, a...
- 13 Days Ago
Bilingual Contact Center Agent
- Alabama 811
-
Fultondale, AL
FULL_TIME
- Would you like to make a positive difference in the lives of everyone who works and lives around underground utilities in Alabama?Alabama 811 is the state one call notification center for the state of...
- 13 Days Ago
Contact Center Agent
- Guardian Credit Union External
-
Montgomery, AL
FULL_TIME
- Handles a variety of member service calls in a prompt, courteous and professional manner including calls that require problem resolution Major Duties and Responsibilities Works with internal customers...
- 14 Days Ago
Contact Center Representative
- All In Credit Union
-
Daleville, AL
FULL_TIME
- ROLE: To assist members and personnel with service or technical support on the full range of digital communications for the credit union; explain services, respond to problems, communicate any situati...
- 25 Days Ago
Contact Center Scheduler, Sr. jobs at Popular Companies
Schedule Analyst
- NINE 30 CONSULTING
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/18/2024 12:00:00 AM
Scheduling Analyst L4 SME
- Galapagos Federal Systems Llc
-
Colorado Springs, CO
- Job Title: Scheduling Analyst L4 SME -4446 Job Location: Colorado Springs, CO 80919 Job Salary: $180,000 - $210,000 Job ...
- 4/18/2024 12:00:00 AM
Schedule Analyst (St. Mary's, MD)
- NINE 30 CONSULTING
-
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/18/2024 12:00:00 AM
Schedule Analyst
- Winstead Management Group
-
Cincinnati, OH
- Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
- 4/16/2024 12:00:00 AM
Schedule Analyst
- Nine 30 Consulting
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/16/2024 12:00:00 AM
Scheduler
- Kiewit
-
Idaho Falls, ID
- Position Overview As a Scheduling Analyst, youll play a key role in planning and scheduling activities on a variety of N...
- 4/16/2024 12:00:00 AM
Routing & Scheduling Analyst, Outbound Transportation
- Rite Aid Corporation
-
- **Routing & Scheduling Analyst, Outbound Transportation** CAROUSEL_PARAGRAPH * Liverpool, New York * Corporate - Supply ...
- 4/15/2024 12:00:00 AM
Scheduler
- Kiewit
-
Idaho Falls, ID
- Position Overview As a Scheduling Analyst, you’ll play a key role in planning and scheduling activities on a variety of ...
- 4/15/2024 12:00:00 AM
About Alabama
Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state.
Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$51,361 to $70,524
Most Popular Cities in Alabama for Contact Center Scheduler, Sr. Jobs
What does a Contact Center Scheduler, Sr. do?
Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019
Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020