Contact Center Scheduler jobs in Vincennes, IN

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
  • German American
  • Jasper, IN FULL_TIME
  • Job Title: 1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY

    Overview:

    As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assists them with their banking needs. This role offers a team environment and a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

    What You'll Do:

    Day in the Life - Every day you answer calls, chat requests and emails from our external and internal customers to assist them with general account questions, debit cards, online banking and fraud working within a fast-paced call center environment. You will help clients by verifying account information, assisting with transactions, educating them on German American products and services, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
    What it Takes - To thrive in this role you must maintain confidentiality, have the ability to adapt to change, and listen closely to understand and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. You are responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.

    Bonus Points:

    • Bilingual/Multi-lingual
    • Customer Service experience
    • Knowledge of Banking

    What we can offer you:

    • Medical, dental, vision, STD, LTD, Life insurance, etc.
    • 17 days paid time off, 11 paid holidays and bereavement leave
    • Education assistance program
    • Paid parental bonding leave
    • Wellness benefits
    • Life event coverage
    • Service awards
    • Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
    • National and local discounts on everything from computers and vacations to phones and retail shopping
    • Free checking account, checks and discounted bank services

    This position will be located at:

    Jasper Operations Center or Evansville Vogel Rd

    About Us:

    German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.



    #TJN


    German American Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability or any other category protected by law.

     

  • 22 Days Ago

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1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
  • German American Bancorp
  • Jasper, IN FULL_TIME
  • Job Title: 1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
  • 1 Month Ago

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1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
  • German American Bancorp
  • Jasper, IN FULL_TIME
  • Job Title: 1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
  • 1 Month Ago

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Scheduler
  • Aperion Care, Inc.
  • Vincennes, IN FULL_TIME
  • DESCRIPTION LONG-TERM CARE EXPERIENCE A MUST AND MUST HAVE EITHER CNA or QMA LICENSURE SUMMARY : The Scheduler position is responsible for ensuring appropriate staffing for our facility while maintain...
  • 3 Days Ago

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First Contact Physiotherapist
  • AHS Staffing
  • Lawrenceville, IL FULL_TIME
  • AHS Staffing is seeking a travel Physical Therapist for a travel job in Lawrenceville, Illinois. Job Description & Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Start Date: 03/2...
  • 2 Days Ago

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First Contact Physiotherapist
  • Vivian Health
  • Lawrenceville, IL FULL_TIME
  • Vivian is looking for Travel Physical Therapist Therapys in Lawrenceville, Illinois paying up to $2,476/week At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketpla...
  • 2 Days Ago

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0 Contact Center Scheduler jobs found in Vincennes, IN area

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SHS Office Coordinator
  • Williams Bros. Health Care Pharmacy
  • Washington, IN
  • Blueprint Your Future: Join Us as Our Safe Home Solutions office coordinator and Lay the Foundation for Success! At the ...
  • 3/28/2024 12:00:00 AM

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After-school nanny near for 3 youngsters.
  • Wyndy.com, Inc.
  • Vincennes, IN
  • After-school nanny needed near 47591 for 3 youngsters. Must be reliable, experienced, and capable of providing safe and ...
  • 3/28/2024 12:00:00 AM

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Office Assistant
  • KCARC
  • Vincennes, IN
  • KCARC is seeking highly organized, energetic, and detail-oriented individuals to join our growing team as an office assi...
  • 3/27/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Vincennes, IN
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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Physician Practice Nurse - GSPN Wellness Matters Clinic
  • Good Samaritan
  • Vincennes, IN
  • Job Description Job Summary: The Physician Practice Nurse RN will facilitate patient care during each scheduled office v...
  • 3/26/2024 12:00:00 AM

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FT Practice Support Specialist (Work From Home)>
  • aptihealth
  • Vincennes, IN
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay & benefits - As a Practice Support Specialist you'll: Answer...
  • 3/26/2024 12:00:00 AM

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Regional Equipment Coordinator
  • INTREN, LLC
  • Vincennes, IN
  • Job description Reports To: Regional Equipment Supervisor or Regional Equipment Manager FLSA Status: Non- Exempt SUMMARY...
  • 3/25/2024 12:00:00 AM

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Secretary II - College of Humanities
  • Vincennes University
  • Vincennes, IN
  • Salary: Depends on Qualifications Location : Vincennes, IN Job Type: Full-Time Support Staff Job Number: 202200349 Colle...
  • 3/25/2024 12:00:00 AM

Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians. According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$41,921 to $58,440
Vincennes, Indiana area prices
were up 1.3% from a year ago