Contact Center Scheduler jobs in Victorville, CA

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

M
Scheduler
  • Meadows Ridge Care Center
  • Colton, CA FULL_TIME
  • We are hiring a Scheduler with Certified Nursing Assistant experience to join our team! Under the direction of the DSD, the DSD assistant will assist with the responsibilities for orientation, in-service education, and a certification training program (if applicable) for the nurse assistants as required by Title 22 regulations. Assists in providing a clean, safe, dignified, happy and healthy environment for residents by performing the duties as described below.

    WE CARE ABOUT YOUR GROWTH! Grow as a leader and impact lives while getting paid excellent wages in a dynamic team environment.


    Scheduler (DSD Asst) Requirements

    • CNA certification with a successful completion of a CNA program
    • High school diploma or equivalent
    • Fully vaccinated against COVID-19 including Booster shots
    • Previous experience in Training, Human Resources, Onboarding or similar related fields is required.
    • Experience in Scheduling Staff or the use of scheduling software
    • Ability to build rapport with trainees and current employees
    • Excellent written and verbal communication skills required task as needed
    • Must be computer savvy with knowledge of Word and Excel

    Primary Scheduler (DSD Asst) Responsibilities

    • Complies with the facility’s attendance policy requiring regular, reliable, and punctual attendance
    • Notifies and updates CNAs of Nurse Assistant Certification Section (SACS) requirements for change of address, certificate renewals, fees, due process rights, and other requirements of certification
    • Makes regular checks for competency of CNA skills performance, positive regard for residents, and developmental needs of direct care staff, and conducts a mini in-service immediately, if necessary
    • Confirms the validity of certificates for all CNAs, LVNs, RNs, RNAs, and RTs hired
    • Assures certificates contain all required information. • Notifies all nursing staff of expired documents and renewals
    • Creates and oversees daily schedules to ensure sufficient staff to enable proper coverage of resident care. Ensures schedule coverage for called-in absences
    • Maintains facility’s personnel records per Title 22, Section 72533, (a), (b), and (c): ensuring files are up-to-date, orderly, and kept locked in a secure file cabinet

    PAY SCALE:

    Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.

    $19 - $25 / hour

    #NURSING

  • 10 Days Ago

D
Lead Scheduler CCC Full Time Days
  • Desert Regional Medical Center
  • Palm Springs, CA FULL_TIME
  • Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitati...
  • 6 Days Ago

R
Scheduler
  • RADNET
  • Rancho Mirage, CA FULL_TIME
  • Scheduler We invite you to come join the RadNet Radiology team as Medical Scheduler. This position serves as a radiology scheduler to assist patients with setting up radiology exams for our multi-moda...
  • 28 Days Ago

A
Scheduler
  • Arrowhead Orthopaedics
  • Redlands, CA FULL_TIME
  • DescriptionPatient Services Representative (Appointment Scheduler)It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensit...
  • 1 Month Ago

P
Surgery Scheduler
  • Providence
  • Apple Valley, CA OTHER
  • DescriptionFunctions in the operating room as primary scheduler for all elective and emergency surgical procedures and entry of all data in the computer system. Works in collaboration with the medical...
  • 16 Days Ago

D
Receptionist Scheduler
  • Desert Oasis Healthcare
  • Yucca Valley, CA FULL_TIME
  • Performs activities of a Receptionist as well as a Scheduler, greets, checks in patients, verifies demographics of patients, verifies insurances, updates information in computer system and collects co...
  • Just Posted

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0 Contact Center Scheduler jobs found in Victorville, CA area

Victorville is a city located in the Victor Valley of southwestern San Bernardino County, California. Its estimated population as of July 1, 2013 was 121,096. Victorville is located at the southwestern edge of the Mojave Desert, 85 miles (137 km) northeast of Los Angeles, 32 miles (51 km) south of Barstow, 48 miles (77 km) east of Palmdale, and 37 miles (60 km) north of San Bernardino through the Cajon Pass on Interstate 15. Victorville is the location of offices of the "Mojave Desert Branch" of the San Bernardino County government. Victorville is bordered by Apple Valley on the east, Hesperia...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$48,849 to $68,089
Victorville, California area prices
were up 3.0% from a year ago