Contact Center Scheduler jobs in Santa Cruz, CA

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Medical Scheduler
  • Sirish Nakka, MD Inc Sleep Health MD
  • Santa Cruz, CA FULL_TIME
    • Follows front office protocols to maintain the integrity of company workflows.
    • Opens and closes office, tidies workspace.
    • Checks in/Checks out patients for appointments and services.
    • Collects co-pays, estimated costs for services, and past due balances.
    • Maintains patient records: Verifies, and updates demographic, insurance, and other necessary information in the health record.
    • Answers the telephone, makes reminder calls, sends and responds to texts.
    • When scheduling appointments in person or by telephone, considers options to optimize patient satisfaction, provider time, and treatment room utilization.
    • Sends documents/forms that need to be completed prior to patient visit.
    • Anticipates patients' anxieties answering patients' questions and provides education and explanation of recommended procedures and referrals.
    • Ensures efficient coordination of care by electronically filing, retrieving and sending patient records according to HIPAA and company guidelines.
    • Completes assigned tasks, Case Dashboard cases and Tasks in the Clinical Inbox in a timely manner.
    • Maintains satisfactory, regular and predictable attendance by reporting to work as scheduled and keeping unscheduled absences to a minimum.
    • Maintains patient confidentiality of personal/financial information and strictly follows HIPAA Guidelines.
    • Helps patients in distress by responding to emergencies in a calm and professional manner.
    • Maintains operations by following policies and procedures; reporting needed changes.
    • Provides feedback and communicates regularly with Scheduling Manager to optimize workflows and identify areas of improvement.
    • Other tasks and projects as assigned.

  • 2 Days Ago

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Surgery Scheduler
  • Dignity Health Medical Group
  • SANTA CRUZ, CA FULL_TIME
  • OverviewDignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affi...
  • 12 Days Ago

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Front Office Receptionist/Scheduler
  • Santa Cruz Oral & Maxillofacial Surgery
  • Santa Cruz, CA FULL_TIME
  • Overview:We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist in a busy Oral Surgery practice. As the first point of contact for our patients...
  • 3 Days Ago

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Guest Services : European Wax Center
  • European Wax Center - Capitola, CA
  • Capitola, CA PART_TIME
  • LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR IN CAPITOLA!Benefits:Discounts on service and all retail products.Great referral program.A fun, well-managed, successful work environment.Hourly wa...
  • 27 Days Ago

7
NOC Shift Nurse - 7th Avenue Center
  • 7TH AVENUE CENTER LLC
  • Santa Cruz, CA FULL_TIME
  • Our Agency Since 1990 the Front St family of companies has been a leader in mental health support services in Santa Cruz and Monterey County. We are proud to be an integral part of a system that provi...
  • 8 Days Ago

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Licensed Nursing Staff- 7th Ave. Center
  • 7TH AVENUE CENTER LLC
  • Santa Cruz, CA FULL_TIME,PART_TIME
  • Our Agency Since 1990 the Front St family of companies has been a leader in mental health support services in Santa Cruz and Monterey County. We are proud to be an integral part of a system that provi...
  • 8 Days Ago

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0 Contact Center Scheduler jobs found in Santa Cruz, CA area

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Office Assistant / Patient Scheduler / Receptionist
  • Peninsula Dermatology Medical Group, Inc
  • Burlingame, CA
  • Job Description Job Description We are seeking an Office Assistant/Scheduler to join our team! You will perform clerical...
  • 3/29/2024 12:00:00 AM

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Outpatient Therapist - Hybrid or Remote Schedule
  • Mindpath Health
  • Sunnyvale, CA
  • Overview: Salary: $90,000-$125,000+ *Offered salary can vary, depending on licensure and experience. Who We Are Mindpath...
  • 3/29/2024 12:00:00 AM

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Staffing Coordinator/Staff Scheduler
  • Plum Tree Care Center
  • San Jose, CA
  • Description Position at Plum Tree Care Center Plum Tree Care Center, San JoseStaffing Coordinator/Scheduler Plum Tree Ca...
  • 3/28/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Santa Cruz, CA
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Watsonville, CA
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Los Gatos, CA
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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Home Care Service Coordinator/ Scheduler
  • Addus
  • Palo Alto, CA
  • **Job Details** **Home Care Service Coordinator/ Scheduler** **Requisition #:** 21-2640 **Location:** Palo Alto, CA 9430...
  • 3/26/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Palo Alto, CA
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

Santa Cruz (/ˈsæntə ˈkruːz/, Spanish: Holy Cross) is the county seat and largest city of Santa Cruz County, California. As of 2013 the U.S. Census Bureau estimated Santa Cruz's population at 62,864. Situated on the northern edge of Monterey Bay, about 32 mi (51 km) south of San Jose and 75 mi (120 km) south of San Francisco, the city is part of the 12-county San Jose-San Francisco-Oakland Combined Statistical Area. Santa Cruz is known for its moderate climate, natural environment, coastline, redwood forests, alternative community lifestyles, and socially liberal leanings. It is also home to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$51,443 to $71,714
Santa Cruz, California area prices
were up 2.5% from a year ago