Contact Center Scheduler jobs in Muncie, IN

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Nursing Staff Scheduler
  • Kokomo Healthcare Center
  • Kokomo, IN FULL_TIME
  • Kokomo Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Full Time Nursing Staff Scheduler to join our team.

    Day Shift and Weekend Availability

    • CNA required

    PURPOSE/BELIEF STATEMENT:

    The Nursing Staff Scheduler position exists to provide staffing coordination to assure that the highest degree of quality resident care is maintained at all times. This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care. The position must also manage the resources that are available to them in their job.

    JOB DUTIES & RESPONSIBILITIES

    • Follows the master staffing schedule created by the DON or designee.

    • Communicates continuously with DON or designee to ensure coordination of information and maintain accuracy of nursing schedule.

    • Prepares daily staffing sheets with continual revisions as necessary.

    • Follows center policy and DON guidelines for numbers and assignment of staff and protocol for use of agency and in-house pool.

    • Completes a listing of vacant nursing positions for DON weekly.

    • Performs attendance and paid time off administration for nursing staff.

    • Perform all other general and/or specific administrative staffing duties required.

    • Perform other related activities as assigned or requested.

    • Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

    QUALIFICATIONS & EXPERIENCE REQUIREMENTS

    • High school graduate or G. E. D. equivalent

    • Prior staff scheduling experience required

    • CNA required

    Benefits

    As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

    About Us

    A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

  • 26 Days Ago

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Scheduler
  • The Waters of Wakarusa
  • Muncie, IN FULL_TIME
  • The Waters of Wakarusa - Now Hiring - Scheduler *Must Be QMA* New Wage Scale PayActiv A comprehensive benefit package includes : Excellent Pay Tuition Reimbursement Flexible Scheduling Paid Birthdays ...
  • Just Posted

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Scheduler
  • Visiting Angels - East Central Indiana
  • Anderson, IN FULL_TIME
  • We are looking for the perfect person to help coordinate schedules for our clients and caregivers. Ideally this person is upbeat, positive, and a real go-getter. This person also needs to be able to a...
  • 1 Month Ago

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Scheduler
  • Visiting Angels
  • Anderson, IN FULL_TIME
  • We are looking for the perfect person to help coordinate schedules for our clients and caregivers. Ideally this person is upbeat, positive, and a real go-getter. This person also needs to be able to a...
  • 1 Month Ago

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Project Scheduler
  • Ryan Fireprotection, Inc.
  • Noblesville, IN FULL_TIME
  • Ryan Fireprotection is looking for a Project Scheduler to join our Contract Operations Team. We are open to this being a full-time position or a contract position. This person’s home base will be at o...
  • 19 Days Ago

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Scheduler (QMA)
  • Infinity Healthcare Consulting
  • Muncie, IN FULL_TIME
  • Now Hiring - Scheduler *Must Be QMA* ** New Wage Scale** ** PayActiv** A comprehensive benefit package includes: Excellent Pay Tuition Reimbursement Flexible Scheduling Paid Birthdays Paid Vacation Ti...
  • Just Posted

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0 Contact Center Scheduler jobs found in Muncie, IN area

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Concierge - Flexible Schedule
  • New Perspective Senior Living
  • Carmel, IN
  • ** Concierge - Flexible Schedule** **Job Category****:** Operations **Requisition Number****:** CONCI004438 Showing 1 lo...
  • 4/26/2024 12:00:00 AM

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Resident Care Coordinator & Staff Scheduler
  • Muncie Estates Senior Living
  • Muncie, IN
  • Perks and Benefits*: LPN or QMA Certification Required! Earn up to 1% wage increase every Quarter Sinceri Senior Living ...
  • 4/26/2024 12:00:00 AM

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Dental Hygienist - choose your schedule
  • GoTu
  • Marion, IN
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 4/25/2024 12:00:00 AM

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Drive with Lyft - Earn on Your Own Schedule
  • Lyft
  • Muncie, IN
  • Earn a $400 bonus in Muncie when you give 40 rides during your first 7 days. New drivers only. Terms apply. What is Lyft...
  • 4/25/2024 12:00:00 AM

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Dental Hygienist - choose your schedule
  • GoTu
  • Fishers, IN
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 4/25/2024 12:00:00 AM

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Project Scheduler
  • KellyMitchell Group
  • Morristown, IN
  • Job Summary: Our client is seeking a Senior Project Scheduler to join their team in Morristown, Indiana! The selected ca...
  • 4/24/2024 12:00:00 AM

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Nurse Practitioner Flexible Scheduling!
  • Abode Care Partners
  • Muncie, IN
  • Our Company: Abode Care Partners Overview: Are you a licensed nurse practitioner (NP) looking for a new opportunity? We ...
  • 4/24/2024 12:00:00 AM

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Project Scheduler
  • Kellymitchell Group
  • Morristown, IN
  • Job Summary: Our client is seeking a Senior Project Scheduler to join their team in Morristown, Indiana! The selected ca...
  • 4/22/2024 12:00:00 AM

Muncie /ˈmʌnsi/ is an incorporated city and the seat of Delaware County, Indiana. It is located in East Central Indiana, about 50 miles (80 km) northeast of Indianapolis. The United States Census for 2010 reported the city's population was 70,085. It is the principal city of the Muncie metropolitan statistical area, which has a population of 117,671. The Lenape (Delaware) people, who arrived in the area in the 1790s, founded several small villages, including one known as Munsee Town, along the White River. The small trading post, renamed Muncietown, was selected as the Delaware County seat and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$42,772 to $59,618
Muncie, Indiana area prices
were up 1.3% from a year ago