Contact Center Scheduler jobs in Marrero, LA
Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler jobs
- Volare Health LLC
-
Orleans, LA
FULL_TIME
-
Scheduler
St. Bernard Nursing & Rehabilitation Center is seeking a mature individual with good communication skills to join our outstanding team as a Scheduler!
Volare Health portfolio consists of long-term care skilled nursing and short-term rehabilitation centers located in multiple states. We welcome our residents, their families, and our staff with warm hearts. While you make a difference in the daily lives of our residents, we support you with competitive market wages and help guide you along your career path.
The general purpose of the Scheduler is to ensure sufficient nursing staff is available to meet the needs of the residents per facility policy and procedures in accordance with governing Federal and State Regulations.
Schedule: Full-time, Monday-Friday weekend availability
Responsibilities:
- Administer the distribution and inventory of resident care supplies in accordance with facility policies and regulations.
- Responsible for maintaining schedules and all records pertaining to nursing staff schedules.
- Must be knowledgeable of staffing patterns and ensure staffing patterns are maintained.
- Take calls for call-ins and report to Director of Nursing Replace staff call-ins.
- Schedule requested days off, vacations, sick time, etc., under the direction and approval of the Director of Nursing.
- May complete administrative assistant duties for Director of Nursing as requested.
- Maintain all paperwork and records of absenteeism, requests, schedules etc. and keep Director of Nursing apprised of all areas.
- Know and comply with Resident Rights and ensure the Resident Rights are maintained at all times.
Qualifications:
- Be 18 years of age or older.
- Ability to pass a criminal background check.
- Scheduling and/or management experience strongly preferred.
- Some previous office and/or scheduling experience is highly desirable.
- Experience working in a skilled nursing facility or similar setting is strongly preferred.
Benefits and Perks:
- Career advancement opportunities
- Health, Dental and Vision insurance options are available for you and your family.
- Company paid life insurance.
- Flexible Spending Account (FSA)
- Health savings account (HSA)
- Paid time off (PTO)
- Tuition reimbursement
- Unlimited referral bonuses and more!
- 21 Days Ago
- American Red Cross
-
Orleans, LA
FULL_TIME
- Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spiri...
- Just Posted
- InCharge Logistics
-
Covington, LA
FULL_TIME
- InCharge Logistics has an exciting opportunity for a Dispatcher/ Business Contact to oversee our major delivery operation in Covington, LA!Previous supervisor and delivery driving experience required....
- 14 Days Ago
- Milestone Project Services, LLC
-
Mandeville, LA
FULL_TIME
- ABOUT Milestone Project Services, LLC provides services proven to reduce costs for Turnarounds or projects of any size. Utilizing exclusive processes developed in-house, Milestone has provided tremend...
- 1 Day Ago
- Milestone Project Services, LLC
-
Mandeville, LA
FULL_TIME
- ABOUT Milestone Project Services, LLC provides services proven to reduce costs for Turnarounds or projects of any size. Utilizing exclusive processes developed in-house, Milestone has provided tremend...
- 1 Day Ago
- Milestone Project Services, LLC
-
Mandeville, LA
FULL_TIME
- ABOUT Milestone Project Services, LLC provides services proven to reduce costs for Turnarounds or projects of any size. Utilizing exclusive processes developed in-house, Milestone has provided tremend...
- 1 Day Ago
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- Marrero, LA
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0 Contact Center Scheduler jobs found in Marrero, LA area
- Ochsner Health
-
New Orleans, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 4/26/2024 12:00:00 AM
- Ochsner Health
-
Raceland, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 4/26/2024 12:00:00 AM
- Honda of Harvey
-
Harvey, LA
- SUMMARY Honda of Harvey is hiring for a Receptionist to join our team! Are you looking for an opportunity where you can ...
- 4/26/2024 12:00:00 AM
- Lyft
-
New Orleans, LA
- Earn a $500 bonus in New Orleans when you give 100 rides during your first 30 days. New drivers only. Terms apply. What ...
- 4/25/2024 12:00:00 AM
- Birdon America, Inc.
-
New Orleans, LA
- Job Description Job Description POSITION DESCRIPTION POSITION TITLE Master Scheduler - WCC LOCATION New Orleans, LA MANA...
- 4/24/2024 12:00:00 AM
- Dick's Sporting Goods
-
Marrero, LA
- Ready to take your passion for sports to the next level? As a Retail Administrative Assistant you will: Assist managers ...
- 4/24/2024 12:00:00 AM
- Crest Industries
-
New Orleans, LA
- Beta Engineering is currently looking for a Project Scheduler to join our team. The Project Scheduler (PS) is responsibl...
- 4/22/2024 12:00:00 AM
- Chico's FAS, Inc.
-
New Orleans, LA
- Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POS...
- 4/22/2024 12:00:00 AM
About Marrero, Louisiana
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