Contact Center Scheduler jobs in Hastings, NE

We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination.

Responsibilities:

• Book, coordinate, and reschedule patient appointments.
• Relay necessary messages to staff.
• Greet and register patients in a prompt, pleasant, and helpful manner.
• Verify patient demographic and insurance information and update in the medical record as needed.
• Maintain and update current information on physicians’ schedules, ensuring that patients are scheduled properly.
• Answer telephone, screen calls, take messages, and provide information.
• Answer questions regarding patient appointments.
• Oversee waiting area, coordinate patient movement, and report problems and irregularities.
• Maintain patient confidentiality and follow HIPAA Guidelines.
• Attend meetings as required.
• Desired knowledge, skills, and/or other abilities
• Knowledge of clinic operating policies
• Ability to effectively examine documents for accuracy and completeness
• Ability to prepare records with attention to detail
• Strong verbal and written communication skills
• A team-player mentality and a willingness to provide support for co-workers
• Self-motivated with the ability to multi-task while working in a fast-paced environment

High School Diploma or GED with a minimum of one year of experience in a medical office setting preferred.

www.nebraskaortho.com

EOE