Contact Center Scheduler jobs in Hammond, IN
Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler jobs
- Portage Care Center
-
Portage, IN
FULL_TIME
-
We rely on and trust our Staffing Scheduler to prepare and organize work schedules for employees ensuring that the required / appropriate number of personnel or staff are on duty in every given work period / shift.
Why Work For Us?
Excellent pay with multiple incentives : Perfect Attendance Shift pick upMore available, ask us for details! Excellent health benefits packages Career advancement opportunitiesEducation reimbursement program of up to $7,500 per year Flexible scheduling available
Benefits & Conditions :
- Excellent pay with multiple incentives
- No waiting period for enrollment
- Three health plan options
- Delta Dental
- VSP Vision
- Free Basic Life Insurance
- Disability, Critical Illness, Accident & Legal Coverage
- 401(k) Retirement Plan
- Employee Assistance Program
Responsibilities :
- Responsible for creation and updates for the master and daily center staffing schedules, ensuring that staffing requirements for every work shift comply with both internal policies and external regulations of the organization.
- A full job description, including all responsibilities and physical requirements will be provided during the interview process upon request.
Qualifications :
- Certified as a Qualified Medication Aide (QMA) or Certified Nursing Assistant (CNA) and in good standing with the state.
Last updated : 2024-04-23
- 1 Day Ago
- Insight Global
-
Whiting, IN
FULL_TIME
- JOB DESCRIPTIONSupports senior scheduling staff, the project team and stakeholders with time management and control.Establishes criteria for schedule development (schedule detail, work breakdown struc...
- 18 Days Ago
- Adkev, Inc
-
Monticello, IN
FULL_TIME
- Summary of Responsibilities: The basic functions of the position of Production Scheduler are production planning and schedule execution to meet desired customer demand while minimizing overtime and ex...
- 18 Days Ago
- Aperion Care Demotte
-
De Motte, IN
FULL_TIME
- SUMMARY: The Scheduler position is responsible for ensuring appropriate staffing for our facility while maintaining the staffing regulations. Additionally, the incumbent will communicate effectively w...
- Just Posted
- Atkore
-
Merrillville, IN
FULL_TIME
- Scheduler Who we are:Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and pow...
- 1 Day Ago
- Brickyard Healthcare
-
Portage, IN
FULL_TIME
- Brickyard Healthcare - Why Work For Us? Excellent pay with multiple incentives : Perfect Attendance Shift pick up More available, ask us for details! Excellent health benefits packages Career advancem...
- 1 Day Ago
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0 Contact Center Scheduler jobs found in Hammond, IN area
- H.B. Fuller Company
-
Frankfort, IL
- H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives and sealants across all industries t...
- 4/26/2024 12:00:00 AM
- United Airlines, Inc.
-
Arlington Heights, IL
- Description There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best a...
- 4/26/2024 12:00:00 AM
- National Van Lines
-
Westchester, IL
- Job Description Job Description Are you looking to join a company: Where you matter and are not just a number? Where wha...
- 4/24/2024 12:00:00 AM
- Empire Cooler Services, LLC
-
Chicago, IL
- Job Description Job Description Empire Cooler Service, LLC Dispatcher Job Description Empire Cooler Service has been the...
- 4/24/2024 12:00:00 AM
- Buddig
-
South Holland, IL
- Summary: To effectively perform all the required duties of the Maintenance Planner / Scheduler position in an accurate, ...
- 4/24/2024 12:00:00 AM
- Clayco
-
Chicago, IL
- About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering and const...
- 4/22/2024 12:00:00 AM
- Dermatology Associates
-
New Lenox, IL
- Job Description Job Description Fast paced dermatology practice with 3 locations (Tinley Park, New Lenox and Palos Heigh...
- 4/22/2024 12:00:00 AM
- Synerfac
-
East Chicago, IN
- Details: Work directly for a Lake County, Indiana area steel processing plant. Slitter Scheduler/Supervisor: Summary: Th...
- 4/22/2024 12:00:00 AM
About Hammond, Indiana
were up 1.3% from a year ago