Contact Center Scheduler jobs in Hawaii
Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler jobs
- ALOHA PACIFIC FEDERAL CREDIT UNION
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Honolulu, HI
FULL_TIME
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Position: Contact Center Representative, Full-time
Location: Kaimuki Plaza: 3465 Waialae Avenue, Honolulu, HI 96816
Department: Contact Center
Job Summary: Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.
Minimum Qualifications: One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience. Must have knowledge of and experience with customer service principles and practices, and administration and clerical processes. Six (6) months or more in a call center environment highly preferred.
Must be proficient in relevant computer applications and possess keyboarding skills. Must have experience in the usage of office equipment such as telephone, calculator, copier, fax, etc. Knowledge of PC (personal computer), Microsoft Windows, Word, Excel, and other software applications as applicable.
Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.
- 1 Month Ago
- Frontline Managed Services
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Honolulu, HI
FULL_TIME
- DescriptionDo you want to shift gears into a new IT career? We will steer your future towards the finish line!Frontline Managed Services is looking for talented individuals who are passionate about te...
- Just Posted
- American Cancer Society
-
, HI
FULL_TIME
- **This is a full time permanent remote opportunity. Candidate must reside in Hawaii. Start Date: June 3rd, 2024. The Cancer Information Specialist (CIS) empowers cancer patients, their families, and c...
- 6 Days Ago
- UIC Alaska
-
Harbor, HI
FULL_TIME
- Overview SCHEDULER (SIOP-2024-20092): Bowhead seeks a Scheduler to join our Pearl Harbor Naval Shipyard team in providing program schedule management support for a broad range of services supporting t...
- 18 Days Ago
- Bowhead
-
Harbor, HI
FULL_TIME
- Overview SCHEDULER (SIOP-2024-20092): Bowhead seeks a Scheduler to join our Pearl Harbor Naval Shipyard team in providing program schedule management support for a broad range of services supporting t...
- 21 Days Ago
- Active Consulting Services LLC
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Maui, HI
CONTRACTOR,FULL_TIME
- Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems. Organizes workflow and appointment by reading and routing correspondence, collecting cust...
- Just Posted
Contact Center Scheduler jobs at Popular Companies
- NINE 30 CONSULTING
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Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/23/2024 12:00:00 AM
- Galapagos Federal Systems Llc
-
Colorado Springs, CO
- Job Title: Scheduling Analyst L4 SME -4446 Job Location: Colorado Springs, CO 80919 Job Salary: $180,000 - $210,000 Job ...
- 4/23/2024 12:00:00 AM
- Uc Irvine Health
-
Irvine, CA
- HYBRID - SCHEDULING ANALYST AND CONTENT SPECIALIST - 67911-1A Updated: Apr 19, 2024Location: Irvine-CampusJob Type:Depar...
- 4/23/2024 12:00:00 AM
- Northrop Grumman
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Melbourne, FL
- Location: Melbourne, Florida, United States of AmericaClearance Type: SecretTelecommute: No- Teleworking not available f...
- 4/22/2024 12:00:00 AM
- Winstead Management Group
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Cincinnati, OH
- Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
- 4/21/2024 12:00:00 AM
- Nine 30 Consulting
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/21/2024 12:00:00 AM
- Sciolex Corporation
-
Chantilly, VA
- Overview: What do you get when you bring together a team of bright individuals and place them into an environment where ...
- 4/21/2024 12:00:00 AM
- Rite Aid Corporation
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- **Routing & Scheduling Analyst, Outbound Transportation** CAROUSEL_PARAGRAPH * Liverpool, New York * Corporate - Supply ...
- 4/20/2024 12:00:00 AM